The defect
Polestar Automotive USA, Inc. (Polestar) is recalling certain 2021-2024 Polestar 2 vehicles. The Infotainment Head Unit (IHU) software may prevent the rearview camera image from displaying. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 111, "Rear Visibility."
The risk
A rearview camera image that does not display decreases the driver's visibility, increasing the risk of a crash.
The remedy
Polestar has released an over-the-air IHU software update, free of charge. Owner notification letters were mailed August 9, 2024. Owners may contact Polestar customer service at 1-800-806-2504. Polestar's number for this recall is RP1016.
NHTSA's own wording · initiated by ODI
Vehicles covered
| Model | Model years |
|---|---|
| Polestar Polestar 2 | 2021, 2022, 2023, 2024 |
Components: BACK OVER PREVENTION: SENSING SYSTEM: CAMERA | EQUIPMENT:ELECTRICAL:INFOTAINMENT:SOFTWARE
Model years in this recall
NHTSA complaints and the number of recall campaigns for each model year this recall covers.
| Model | Year | Complaints | Recalls |
|---|---|---|---|
| Polestar Polestar 2 | 2021 | 148 | 5 |
| Polestar Polestar 2 | 2022 | 305 | 4 |
| Polestar Polestar 2 | 2023 | 116 | 4 |
| Polestar Polestar 2 | 2024 | 24 | 5 |
Other equipment recalls in 2024
156 of the 950 recall campaigns reported to NHTSA in 2024 concerned the equipment; Polestar Automotive USA, Inc. filed 17 campaigns in all.
| 24V958000 20 Dec 2024 | Gillig, LLC |
| 24V952000 20 Dec 2024 | Altec Industries, Inc. |
| 24V934000 17 Dec 2024 | Cummins, Inc. |
| 24V929000 13 Dec 2024 | Forest River, Inc. |
| 24V931000 13 Dec 2024 | Featherlite Trailer Manufacturing, LLC |
| 24V912000 6 Dec 2024 | Forest River, Inc. |
| 24V902000 29 Nov 2024 | Kuntry Kustom RV, LLC |
| 24V893000 26 Nov 2024 | Volvo Bus Corporation |
NHTSA recalls (public domain) · all recalls of 2024