Problems owners report
Complaints filed with NHTSA about the 2024 Volkswagen Atlas, by the system named in each complaint. One complaint can name several.
- Electrical system44
- Service brakes36
- Unknown or other32
- Engine30
- Forward collision avoidance28
- Power train22
- Visibility/wiper11
- Back over prevention10
- Exterior lighting9
- Air bags8
NHTSA ODI complaints (public domain) · updated 23 Oct 2026 · 10 injuries and 0 deaths reported
Compared with other years
NHTSA ODI complaints by model year
New York safety inspections
At its first New York inspection the 2024 Volkswagen Atlas failed the safety check 0.31% of the time — 41% less often than the average 2024 passenger car (0.53%). Median odometer at inspection: 8,548 miles.
NY DMV Vehicle Inspections (vezn-fmmk), initial inspections since Aug 2021 · how we count
Crash-test ratings
NHTSA 5-star results for 2 variants; 2 of 2 rated variants score five stars overall. Rollover risk is the estimated chance of rolling over in a single-vehicle crash.
| Variant | Overall | Rollover risk |
|---|---|---|
| 2024 Volkswagen Atlas SUV AWD | ★★★★★ | 15.9 % |
| 2024 Volkswagen Atlas SUV FWD | ★★★★★ | 13.6 % |
- Electronic stability control
- Standard
- Forward collision warning
- Standard
- Lane departure warning
- Standard
- Best overall rating
- 5 / 5
NHTSA New Car Assessment Program (5-Star Safety Ratings), api.nhtsa.gov · US federal work, public domain
Fuel consumption
Official Canadian test results for 3 variants: combined 10.8–11.5 L/100 km (about 20–22 mpg US), CO₂ 253–270 g/km.
| Variant | City | Highway | Combined |
|---|---|---|---|
| Atlas 4MOTION Comfortline · Sport utility vehicle: Small · Regular gasoline | 12.2 | 9.2 | 10.8 |
| Atlas 4MOTION Highline/Execline · Sport utility vehicle: Small · Regular gasoline | 12.6 | 9.4 | 11.2 |
| Atlas 4MOTION Peak Edition · Sport utility vehicle: Small · Regular gasoline | 13.0 | 9.7 | 11.5 |
Litres per 100 km. Natural Resources Canada, Fuel consumption ratings (open.canada.ca) · Open Government Licence – Canada
Recalls in Canada
7 Transport Canada recalls for the 2024 Volkswagen Atlas.
| 2026357 22 Jul 2026 | Visual System Issue: Under certain conditions, a software problem could cause the rearview camera image not to display when the transmission is shifted into reverse. Sa… |
| 2025355 25 Jun 2025 | Suspension Issue: On certain vehicles, certain bolt(s) on the chassis, brake system and/or suspension may not have been tightened properly. As a result, the bolt(s) cou… |
| 2025272 21 May 2025 | Visual System Issue: On certain vehicles, a software problem could cause the rearview camera image not to display properly. Canadian regulations require the rearview image … |
| 2025079 17 Feb 2025 | Engine Issue: On certain vehicles, the engine cover may come loose after service. If this happens, the engine cover could contact hot surfaces in the engine compartm… |
| 2024568 27 Sept 2024 | Brakes Issue: On certain vehicles, the brake master cylinder may not have been manufactured properly. As a result, there could be reduced braking. Note: This probl… |
| 2024365 27 Jun 2024 | Visual System Issue: On certain vehicles, a software problem could cause the rearview camera image to be delayed or not to appear on the display. Canadian regulations requi… |
| 2024354 19 Jun 2024 | Airbag Issue: On certain vehicles, the passenger occupant detection system (PODS) may malfunction. This could cause the airbag system to turn off the passenger-front… |
Transport Canada Vehicle Recalls Database · Contains information licensed under the Open Government Licence – Canada
Recalls
Volkswagen Group of America, Inc. (Volkswagen) is recalling 2024-2026 Atlas Cross Sport and Atlas vehicles. The vehicles may experience a low-voltage electrical event that affects display screen functions. As a result, the rearview camera image may fail to display as intended.
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2023-2025 Atlas, Atlas Cross Sport and 2023-2024 ID.4 vehicles. Certain bolts on the chassis, brake system and/or suspension (such as bolts for certain cross member, engine mount, control arm, subframe, rear brake carrier, etc.) of affected vehicles may not have been correctly tightened during the manufacturing process.
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2024-2025 Atlas Cross Sport and Atlas vehicles. A software error may cause the rearview camera image to become distorted when the vehicle is in reverse. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 111, "Rear Visibility."
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2024-2025 Atlas and Atlas Cross Sport vehicles. The engine cover may have been improperly installed after vehicle service, allowing it to come loose and contact hot engine surfaces.
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2024 Atlas and 2024 Atlas Cross Sport vehicles. The brake master cylinder may have been assembled with an incorrect secondary piston spring retainer, which can block the brake fluid port.
Volkswagen Group of America, Inc. (VW) is recalling certain 2022-2024 Golf R, Golf GTI, 2024 Atlas, and 2024 Atlas Cross Sport vehicles. The rearview camera image may be delayed or deactivated after shifting into reverse. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 111, "Rear Visibility."
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2021-2024 Atlas and 2020-2024 Atlas Cross Sport vehicles. The passenger occupant detection system (PODS) may experience a fault in the wiring and deactivate the front passenger air bag when the seat is occupied.
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2024 Atlas PA2 and Atlas Cross Sport PA vehicles. The engine connecting rod bearings may become damaged, which can result in engine failure.
Whether a recall was fixed on a particular car is known only to the manufacturer: check the VIN at nhtsa.gov/recalls.
NHTSA recalls · summaries in NHTSA's own words
Service bulletins
What Volkswagen told its dealers about the 2024 Volkswagen Atlas: known faults, fixes and updates.
| Bulletin | Summary |
|---|---|
| 11011376 | Customer states rattle from below the vehicle; Customer states coolant leak/coolant light on; Customer states MIL-on, P0442 stored in ECM memory; Customer states key FOB lock/unlock functions do not work via button press (not KESSY); Customer states the seat cover has discoloration (usually yellowing) stains; Customer states MIL-on, U01B000 stored in ECM memory; Customer states seat belt won't retract; Customer states Electrical System Error Message, U04A1 [42304], U04A5 [42336], and/or U04A9 [42444] stored in DA:008C; Customer states vehicle does not start; key not detected. No communication |
| 11011375 | moisture witin rear tail lamp assembly |
| 11011374 | HVAC duct cleaning and deodorizing |
| 11011372 | Half of the VW emblem, light strip in the grill, and the daytime running lights will no longer be illuminated on one side of the vehicle. |
| 11010028 | This is a notice for software changes with the ODIS diagnostic program to correct the communication during ECM Component Adaptation Test after component replacement. |
| 11010027 | Customer states rattle from below the vehicle; Customer states coolant leak/coolant light on; Customer states MIL-on, P0442 stored in ECM memory; Customer states key FOB lock/unlock functions do not work via button press (not KESSY); Customer states seat belt won't retract; Customer states windshield has a visual imperfection, Customer states Electrical System Error Message, U04A1 [42304], U04A5 [42336], and/or U04A9 [42444] stored in DA:008C; Customer states vehicle does not start; key not detected. No communication to J519 active. AW 19: U014000[2170894][2240526], B1248F3[1074443], U17B900[8 |
| 11010026 | Customer states rattle from below the vehicle; Customer states MIL-on, P0442 stored in ECM memory; Customer states key FOB lock/unlock functions do not work via button press (not KESSY); Customer states seat belt won't retract; Customer states windshield has a visual imperfection, Customer states Electrical System Error Message, U04A1 [42304], U04A5 [42336], and/or U04A9 [42444] stored in DA:008C; Customer states vehicle does not start; key not detected. No communication to J519 active. AW 19: U014000[2170894][2240526], B1248F3[1074443], U17B900[8398624] active DTCs;Customer states MIL-on, U01 |
| 11010025 | Green Light Does Not Illuminate |
| 11010024 | Lack of paint under roof |
| 11010022 | Engine Oil Standards |
| 11010021 | Additional reporting |
| 11010011 | Vehicle Concerns Before Recall Repair Available |
| 11008869 | This is a notice for software changes with the ODIS diagnostic program to correct the communication DA 0001 ECM - Certification Test Group (CTG) label P0F4800: Certification test group/engine family number Not programmed or incompatible |
| 11008867 | Customer states rattle from below the vehicle; Customer states MIL-on, P0442 stored in ECM memory; Customer states key FOB lock/unlock functions do not work via button press (not KESSY); Customer states seat belt won't retract; Customer states windshield has a visual imperfection, Customer states Electrical System Error Message, U04A1 [42304], U04A5 [42336], and/or U04A9 [42444] stored in DA:008C; Customer states vehicle does not start; key not detected. No communication to J519 active. AW 19: U014000[2170894][2240526], B1248F3[1074443], U17B900[8398624] active DTCs; Customer states Automatic |
| 11008866 | Inspecting sensors for damage |
| 11008864 | The purpose of this Technical Bulletin is to inform Volkswagen dealerships that beginning on 10/1/2024, replacement of any of the following components will require specific Guided Fault Finding (GFF) direction where the test plan(s) explicitly states replacement of the part is necessary. |
| 11008863 | Update programming of Climate Control Module. |
| 11008861 | Fluid requirements |
| 11008860 | Manual transmission noise diagnosing |
| 11008859 | 12V battery testing instruction |
| 11008858 | A list of engine oil that meet Volkswagen Engine Oil Standards |
| 11008857 | How to perform the engine oil consumption measurement |
| 11008856 | Checking Engine Oil and correctly reading dip stick |
| 11008855 | Cylinder Head Cover Leaking oil |
| 11008853 | How to manage software versions using VW diagnostic Tool |
NHTSA manufacturer communications (public domain)