The defect
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2024-2025 Atlas Cross Sport and Atlas vehicles. A software error may cause the rearview camera image to become distorted when the vehicle is in reverse. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 111, "Rear Visibility."
The risk
A distorted rearview camera image can reduce the driver's view of what is behind the vehicle, increasing the risk of a crash.
The remedy
Dealers will update the camera control unit software, free of charge. Owner notification letters were mailed June 5, 2025. Owners may contact Volkswagen customer service at 1-800-893-5298. Volkswagen's number for this recall is 91SB.
NHTSA's own wording · initiated by MFR
Vehicles covered
| Model | Model years |
|---|---|
| Volkswagen Atlas | 2024, 2025 |
| Volkswagen Atlas Cross Sport | 2024, 2025 |
Components: BACK OVER PREVENTION: SENSING SYSTEM: CAMERA
Model years in this recall
NHTSA complaints and the number of recall campaigns for each model year this recall covers.
| Model | Year | Complaints | Recalls |
|---|---|---|---|
| Volkswagen Atlas | 2024 | 175 | 8 |
| Volkswagen Atlas | 2025 | 50 | 5 |
| Volkswagen Atlas Cross Sport | 2024 | 101 | 8 |
| Volkswagen Atlas Cross Sport | 2025 | 24 | 5 |
Other back over prevention recalls in 2025
52 of the 891 recall campaigns reported to NHTSA in 2025 concerned the back over prevention; Volkswagen Group of America, Inc. filed 321 campaigns in all.
| 25V908000 23 Dec 2025 | Volvo Car USA, LLC |
| 25V903000 21 Dec 2025 | Lamborghini (Automobili Lamborghini) |
| 25V896000 19 Dec 2025 | Porsche Cars North America, Inc. |
| 25V900000 19 Dec 2025 | Volkswagen Group of America, Inc. |
| 25V888000 18 Dec 2025 | Ford Motor Company |
| 25V887000 18 Dec 2025 | Ford Motor Company |
| 25V878000 18 Dec 2025 | General Motors, LLC |
| 25V830000 1 Dec 2025 | Mercedes-Benz USA, LLC |
NHTSA recalls (public domain) · all recalls of 2025