Compared with other years
NHTSA ODI complaints by model year
Fatal crashes in the US
From 2020 to 2023, 3 2022 4700 vehicles were involved in crashes on US public roads in which someone died; 0 people died inside them. This is a count, not a crash rate: it grows with the number of cars on the road.
NHTSA Fatality Analysis Reporting System (FARS), crash years 2020–2023 (public domain)
New York safety inspections
At its first New York inspection the 2022 Western Star 4700 failed the safety check 0.00% of the time — 100% less often than the average 2022 passenger car (0.85%). Median odometer at inspection: 36,190 miles.
NY DMV Vehicle Inspections (vezn-fmmk), initial inspections since Aug 2021 · how we count
Recalls in Canada
9 Transport Canada recalls for the 2022 Western Star 4700.
| 2023206 5 Apr 2023 | Steering Issue: On certain trucks, the cotter pin may be missing from the tie rod castle nut on the front steer axle. As a result, the nut could loosen. If this happen… |
| 2023060 14 Feb 2023 | Lights And Instruments Issue: On certain trucks, the tail lamps do not turn on when the daytime running lamps (DRLs) are on. Canadian regulations require that, if a vehicle has dash… |
| 2022715 12 Dec 2022 | Tires Issue: Certain trucks were built with tires that are not approved for use with the truck's wheels. As a result, the tires may not perform properly, or a tire … |
| 2021756 13 Dec 2021 | Fuel System Issue: On certain trucks, the fuel tubes between the fuel rail and the injectors may crack and create a fuel leak. Note: This recall only affects trucks equ… |
| 2021706 17 Nov 2021 | Tires Issue: Certain trucks were built with tires that are not approved for use with the truck's wheels. As a result, the tires may not perform properly, or a tire … |
| 2021695 12 Nov 2021 | Lights And Instruments Issue: On certain trucks, the tail lamps on the trailer do not turn on when the daytime running lamps (DRLs) are on. New Canadian regulations require that, if… |
| 2021304 19 May 2021 | Steering Issue: On certain vehicles, the tie rod clamp may not have been properly tightened. As a result, the tie rod end could loosen and separate. If this happens, t… |
| 2021219 12 Apr 2021 | Steering Issue: On certain trucks, the tie rod arm and steering arm bolts may be defective and could break. If this happens, there could be a loss of steering control.… |
| 2021172 24 Mar 2021 | Electrical Issue: On certain trucks, an undersized wire in the ground circuit harness could overheat and melt a connector. If this happens, the engine may stall and you … |
Transport Canada Vehicle Recalls Database · Contains information licensed under the Open Government Licence – Canada
Recalls
Daimler Trucks North America, LLC (DTNA) is recalling certain short wheelbase 2020-2024 Freightliner Cascadia, 2021-2024 Freightliner M2 Business Class, 2022 Western Star 4700, and 2020 Freightliner Classic Cascadia vehicles. The vehicle is equipped with an electronic stability control system and tire combination that may understeer during a J-turn. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 136, "Electronic Stability Control Systems on Heavy Vehicles."
Daimler Trucks North America, LLC (DTNA) is recalling certain 2022-2023 Western Star 4700 and 2023 Western Star 4900, 49X, 6900, and Freightliner 114SD vehicles. The tie rod clamps may have been improperly heat-treated, causing them to crack and allowing the tie rods to separate.
Daimler Trucks North America, LLC (DTNA) is recalling certain 2020 Freightliner Cascadia, 2020-2022 Western Star 4700 and 5700, 2022 Western Star 4900, and 2020-2023 Freightliner New Cascadia vehicles. The Gross Axle Weight Rating (GAWR) listed on the Federal Certification Label is incorrect, which can allow the vehicle to be overloaded. As such, these vehicles fail to comply with the requirements of 49 CFR Part 567, "Certification."
Daimler Trucks North America, LLC (DTNA) is recalling certain 2022 Western Star 4900 and 4700 vehicles. The seat belts may not be secured properly.
Daimler Trucks North America, LLC (DTNA) is recalling certain 2020-2022 Western Star 4700, 2019-2022 Freightliner 114SD, 2021-2022 Western Star 49X, Freightliner Cascadia P4, 2022 Western Star 47X, 2021 Western Star WF110, 2020 Western Star WJ121, and 2019-2021 FCCC XCP Chassis vehicles. The fuel tubes between the fuel rail and the injectors for cylinders four, five, and six may fatigue and crack, which can result in a high pressure fuel leak.
Daimler Trucks North America, LLC (DTNA) is recalling certain 2012-2021 Freightliner SD 108, Freightliner SD 114, 2016-2020 Freightliner Coronado, 2013 Western Star 6900, 2013-2022 Western Star 4700, Western Star 4900, and 2022 49X vehicles. The tires and rims are not approved and rated for these vehicles from the Tire and Rim Association or tire manufacturer. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 120, "Wheels and Rims-Other Than Passenger Cars."
Daimler Trucks North America, LLC (DTNA) is recalling certain 2021-2022 Freightliner 114SD, 122SD, Business Class M2, Cascadia, 108SD, Western Star 4900, 4700, 5700, Custom Chass RV Chassis, Custom Chass S2 Chassis, Custom Chass XC Chassis, Custom Chass XB Chassis, and Custom Chass MT Chassis. The tie rod clamps may be loose, which could result in loose tie rod ends that could break or detach.
Daimler Trucks North America, LLC (DTNA) is recalling certain 2021-2022 Freightliner Cascadia, Business Class M2, 114SD, 108SD, 122SD, Custom Chass S2 Chassis, Custom Chass XB Chassis, Custom Chass XC Chassis, and Custom Chass MT Chassis Western Star 4700, 4900, 5700 vehicles. The steering arm and tie rod bolts may have a defective seam that can fracture.
Whether a recall was fixed on a particular car is known only to the manufacturer: check the VIN at nhtsa.gov/recalls.
NHTSA recalls · summaries in NHTSA's own words
Service bulletins
What Western Star told its dealers about the 2022 Western Star 4700: known faults, fixes and updates.
| Bulletin | Summary |
|---|---|
| 11007517 | CX Advocate for ConMet Oil Pan Insert Additional Failures |
| 11005500 | CX Advocate for NOx conversion low faults. Update to CXA 6_24_NOx submission. |
| 11005494 | CX Advocate for ConMet Oil Pan Insert Additional Failures |
| 11003924 | CX Advocate communication for clutch bolts |
| 11003889 | CX Advocate communication for NOx conversion low faults |
| 11001976 | Customer letter regarding variable speed water pump. |
| 11000986 | Service Solution for Thread Spring Pin Suspension Alignment & Installation |
| 11000984 | Service Solution for DEF Pump Wiring for Cummins CM2450 Engine Controller |
| 11000978 | Technical Service Bulletin for New Final Drive Over Heat Diagnostic |
| 10253879 | Service Solution for DEF Pump Wiring for Cummins CM2450 Engine Controller |
| 10251202 | Important Campaign Information letter for FL974 - Revised Bulletin & Population |
| 10251200 | Revised Emissions Recall: Cummins DEF Sensor Shortage. REVISION: Some vehicles formerly in Group F have been moved to Group G and have been assigned a new part number as specified in Table 1. An SRT for 'Calibration Code Only: Update or Confirm' has been added, as shown in Table 2, to be used when a new DEF header is not required. There have been some other minor changes to the work instructions and SRT times. |
| 10249516 | Emissions Recall: Cummins DEF Sensor Shortage |
| 10237096 | Field Service Campaign for ICU4Me Cluster Assembly Liquid Crystal Display. |
| 10208391 | Western Star Service Bulletin for DEF Connector Reinforcement Caps |
| 10208383 | Customer Avisory Letter for Seat Bolt Inspection |
| 10200686 | Freightliner and Western Star Production Schedule Update Freightliner Cascadia & Western Star 4700, 49X and 5700XE Production Schedule Update We recently communicated to our Freightliner Trucks dealer distribution network the rolling production delays for medium-duty truck models built at our Mount Holly and Santiago Truck Manufacturing Plants(TMP). The effects of the COVID-19 pandemic continue to impact global semiconductor supply chains and the prolonged duration of these shortages have reached our heavy-duty truck supply chain as well. |
| 10200574 | Portland Truck Plant Paint Update - WST182 The Portland Truck Plant schedule is full through the end of 2021 for Western Star 4700, 4800, 4900, and 6900 models; the plant has also reached the maximum paint process capacity for multi-color and custom paint designs. Due to the capacity constraint, the Western Star CAE team will no longer accept Truck Change Orders requesting changes from a single color paint to a multi-color paint or custom paint design for vehicles building at the Portland Truck Plant through the end of 2021. |
| 10199364 | Field Service Campaign for Detroit Diesel Engine Fan Activation with A/C. On certain Freightliner and Western Star vehicles with Detroit Diesel engines, the engine fan fails to activate when the A/C pressure switch circuit is opened, resulting in poor A/C cooling performance at idle. |
| 10198595 | Western Star Service Bulletin for Key Fob ID Retention. Key fobs for remote keyless entry on Western Star vehicles are delivered in packages that include a unique ID for the fob. The ID is required when pairing the key fob with a vehicle. |
| 10198095 | Supply chain shortage notice. Model Year 2022 Freightliner, Western Star, Freightliner Custom Chassis, and Thomas Built Bus vehicles manufactured with the following engines have been built without a Particulate Matter (PM)/Soot sensor: DD15 Gen 5 (Gats 2.0) (with a June 2021 or later GHG build date) DD13 Gen4 (1-box) (with a June 2021 or later GHG build date) Cummins B6.7 (with a June 2021 or later GHG build date) Cummins X15 with ratings of 400-500HP (with a June 2021 or later GHG build date) As a result, the vehicle has a non-conforming On-Board Diagnostic (OBD) system. The engine manu |
| 10195575 | Service Solution SS 1033094 KUS Float Tube Fuel Level Sensor Inform... |
| 10193389 | Western Star 4700 non removable bug screen with additional coverage to the bumper - TSN |
| 10192962 | Paint Peeling, Hood. |
| 10191148 | Service Solution for DT12 Harness Chaffing - PT Can Faults. Transmission will not shift into Gear while driving or will not start and trigger multiple PT CAN Fault Codes. |
NHTSA manufacturer communications (public domain)