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CarsLore / EU safety alerts / 2021 / A12/00165/21

Kia Sorento (MQ4), Sorento Hybrid (MQ4 HEV)

Safety Gate alert A12/00165/21 · Passenger car · published 12 Feb 2021

InjuriesRisk
Serious riskRisk level
BelgiumNotified by
Republic of KoreaCountry of origin

The risk

The eCall system (transmitting the vehicle identification number to the emergency call center) could malfunction and not transmit the VIN number of the affected vehicle when an airbag has been deployed. This can cause a delay in the rescue intervention, leading to increased risk of injury.

Safety Gate (European Commission) · CC0 · official text, unchanged

Measures taken

Type of economic operator taking notified measure(s): Distributor Category of measure(s): Recall of the product from end users Date of entry into force: Unknown

Models on CarsLore

The alert names these models; open one for its complaints, recalls in other countries and inspection results.

Other injuries alerts in 2021

427 of the 549 motor vehicle alerts published in 2021 concerned the same risk.

A11/00111/21
24 Dec 2021
Toyota PROACE CITY
A11/00118/21
24 Dec 2021
Kubota RTV-X1100, RTV-X1110MC, RTV-X900MC
A12/01804/21
24 Dec 2021
Mazda 6
A12/01805/21
24 Dec 2021
Mazda BT 50
A12/01806/21
24 Dec 2021
Tesla Model 3, Model Y
A12/01807/21
24 Dec 2021
Tesla Model 3
A12/01837/21
24 Dec 2021
Porsche Taycan
A12/01843/21
24 Dec 2021
Hyundai Tucson

Who notified alerts in 2021

Notifying countryAlerts
Germany363
France82
Portugal37
Poland22
Austria11
Belgium10

Safety Gate (European Commission) · CC0 · all alerts of 2021

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81 EU Safety Gate alerts for Kia since 2007; the most were issued in 2025 (23).

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