The defect
DAIMLER BUS NORTH AMERICA IS RECALLING CERTAIN MODEL YEAR 2006 THROUGH 2009 ORION VII TRANSIT BUSES MANUFACTURED FROM DECEMBER 2007 THROUGH JULY 2009. THE PASSENGER WINDOWS HAVE A TIP-IN TRANSOM WINDOW WHICH IS ATTACHED BY SCREWS. THESE SCREWS MAY LOOSEN AND THE WINDOW MAY DISLODGE AND FALL INTO THE BUS.
The risk
A COLLAPSING WINDOW COULD INJURE PASSENGERS.
The remedy
AN INTERIM NOTICE WAS SENT TO OWNERS ON OCTOBER 21, 2009 INSTRUCTING THEM TO CHECK THAT THE SCREWS ARE PROPERLY TIGHTENED AND TO INSPECT THEM PERIODICALLY. A PERMANENT REPAIR IS NOW AVAILABLE AND OWNERS WILL BE PROVIDED INSTRUCTIONS TO REPAIR THE BUSES FREE OF CHARGE. AN OWNER NOTIFICATION ADVISING OWNERS ABOUT THE PERMANENT FREE REMEDY WILL BE MAILED ON OR ABOUT AUGUST 27, 2010. OWNERS MAY CONTACT DAIMLER BUSES NORTH AMERICA AT 1-800-716-7466.
NHTSA's own wording · initiated by MFR
Vehicles covered
| Model | Model years |
|---|---|
| Orion VII | 2006, 2007, 2008, 2009 |
Components: VISIBILITY:GLASS, SIDE/REAR
Model years in this recall
NHTSA complaints and the number of recall campaigns for each model year this recall covers.
| Model | Year | Complaints | Recalls |
|---|---|---|---|
| Orion VII | 2006 | 0 | 9 |
| Orion VII | 2007 | 1 | 9 |
| Orion VII | 2008 | 0 | 11 |
| Orion VII | 2009 | 1 | 8 |
Other visibility recalls in 2009
10 of the 491 recall campaigns reported to NHTSA in 2009 concerned the visibility; DAIMLER BUSES NORTH AMERICA, INC. filed 16 campaigns in all.
| 09V489000 23 Dec 2009 | GENERAL MOTORS CORP. |
| 09V470000 4 Dec 2009 | WILDFIRE MOTORS, INC. |
| 09V438000 6 Nov 2009 | CHRYSLER LLC |
| 09V261000 9 Jul 2009 | JAGUAR LAND ROVER NORTH AMERICA, LLC |
| 09V219000 12 Jun 2009 | DAIMLER TRUCKS NORTH AMERICA |
| 09V215000 11 Jun 2009 | DAIMLER BUSES NORTH AMERICA, INC. |
| 09V173000 21 May 2009 | VOLVO TRUCKS NORTH AMERICA |
| 09V084000 13 Mar 2009 | CHRYSLER LLC |
NHTSA recalls (public domain) · all recalls of 2009