The defect
CROSSROADS IS RECALLING CERTAIN RECREATIONAL VEHICLES EQUIPPED WITH DIMPLEX ELECTRAFLAME, SYMPHONY, OR OPTIFLAME BRANDED ELECTRIC FIREPLACES, STOVES, AND FIREPLACE INSERTS. THE PLUG IN REMOTE CONTROL RECEIVER FOR THE FIREPLACE CAN OVERHEAT.
The risk
AN OVERHEATED RECEIVER COULD CAUSE A FIRE.
The remedy
CROSSROADS IS WORKING WITH DIMPLEX AND DIMPLEX WILL PROVIDE OWNERS A FREE REPLACEMENT PLUG-IN REMOTE CONTROL KIT. THE SAFETY RECALL BEGAN ON JANUARY 28, 2011. OWNERS MAY CONTACT DIMPLEX NORTH AMERICA CUSTOMER SERVICE AT 1-888-346-7539 OR CROSSROADS AT 888-226-7496.
NHTSA's own wording · initiated by ODI
Vehicles covered
| Model | Model years |
|---|---|
| Crossroads ALL American | 2002, 2003 |
| Crossroads Hampton | 2008, 2009, 2010, 2011 |
| Crossroads Kingston | 2008, 2009, 2010 |
| Crossroads Paradise Pointe | 2002, 2003, 2004, 2005, 2006, 2007, 2008 |
| Crossroads Seville | 2008, 2009, 2010, 2011 |
| Crossroads Silverado | 2003, 2004, 2005, 2006 |
| Crossroads Tranquility | 2009, 2010, 2011 |
| Crossroads Zinger | 2010, 2011 |
Components: EQUIPMENT
Model years in this recall
NHTSA complaints and the number of recall campaigns for each model year this recall covers.
| Model | Year | Complaints | Recalls |
|---|---|---|---|
| Crossroads ALL American | 2002 | 0 | 1 |
| Crossroads ALL American | 2003 | 0 | 1 |
| Crossroads Hampton | 2008 | 0 | 2 |
| Crossroads Hampton | 2009 | 0 | 2 |
| Crossroads Hampton | 2010 | 0 | 3 |
| Crossroads Hampton | 2011 | 0 | 3 |
| Crossroads Kingston | 2008 | 0 | 2 |
| Crossroads Kingston | 2009 | 0 | 2 |
| Crossroads Kingston | 2010 | 0 | 2 |
| Crossroads Paradise Pointe | 2002 | 1 | 3 |
| Crossroads Paradise Pointe | 2003 | 1 | 3 |
| Crossroads Paradise Pointe | 2004 | 1 | 5 |
| Crossroads Paradise Pointe | 2005 | 1 | 4 |
| Crossroads Paradise Pointe | 2006 | 1 | 3 |
| Crossroads Paradise Pointe | 2007 | 1 | 3 |
| Crossroads Paradise Pointe | 2008 | 0 | 2 |
| Crossroads Seville | 2008 | 0 | 2 |
| Crossroads Seville | 2009 | 0 | 2 |
| Crossroads Seville | 2010 | 1 | 2 |
| Crossroads Seville | 2011 | 0 | 3 |
| Crossroads Silverado | 2003 | 1 | 2 |
| Crossroads Silverado | 2004 | 3 | 5 |
| Crossroads Silverado | 2005 | 0 | 3 |
| Crossroads Silverado | 2006 | 0 | 1 |
| Crossroads Tranquility | 2009 | 0 | 2 |
| Crossroads Tranquility | 2010 | 0 | 2 |
| Crossroads Tranquility | 2011 | 0 | 2 |
| Crossroads Zinger | 2010 | 0 | 2 |
| Crossroads Zinger | 2011 | 1 | 3 |
Other equipment recalls in 2010
162 of the 647 recall campaigns reported to NHTSA in 2010 concerned the equipment; CROSSROADS RV filed 14 campaigns in all.
| 10V652000 28 Dec 2010 | COACH AND EQUIPMENT MFG CORP. |
| 10V645000 27 Dec 2010 | CORP. MICRO BIRD, INC. |
| 10V642000 21 Dec 2010 | MERCEDES-BENZ USA, LLC - DBA SPRINTER |
| 10V637000 21 Dec 2010 | CORP. MICRO BIRD, INC. |
| 10V653000 20 Dec 2010 | PETERSON INDUSTRIES, INC. |
| 10V626000 17 Dec 2010 | CARRIAGE, INC |
| 10V650000 17 Dec 2010 | ENTEGRA COACH |
| 10V646000 17 Dec 2010 | THOR MOTOR COACH |
NHTSA recalls (public domain) · all recalls of 2010