The defect
Ford Motor Company (Ford) is recalling certain model year 2005-2011 Ford Crown Victoria, 2005-2011 Mercury Grand Marquis vehicles manufactured March 23, 2004, to August 30, 2011, and 2005-2011 Lincoln Town Car vehicles manufactured March 8, 2004, to August 30, 2011, and on which the upper intermediate shaft was serviced during the course of safety recall 13V-385. The prior repairs may not have been correctly performed.
The risk
Improper servicing of the upper intermediate shaft could cause the shaft to separate, which can then result in a loss of steering control, and increasing the risk of a crash.
The remedy
Ford will notify the owners of vehicles whose repair records reflect that the upper intermediate steering shaft was repaired during the course of the prior recall 13V-385. Dealers will inspect and replace the upper immediate shaft if necessary free of charge. The recall began November 17, 2014. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 14S25.
NHTSA's own wording · initiated by MFR
Vehicles covered
| Model | Model years |
|---|---|
| Ford Crown Victoria | 2005, 2006, 2007, 2008, 2009, 2010, 2011 |
| Lincoln Town Car | 2005, 2006, 2007, 2008, 2009, 2010, 2011 |
| Mercury Grand Marquis | 2005, 2006, 2007, 2008, 2009, 2010, 2011 |
Components: STEERING:RACK AND PINION:PINION SHAFT
Model years in this recall
NHTSA complaints and the number of recall campaigns for each model year this recall covers.
Other steering recalls in 2014
30 of the 770 recall campaigns reported to NHTSA in 2014 concerned the steering; Ford Motor Company filed 737 campaigns in all.
| 14V829000 30 Dec 2014 | Spartan Motors, Inc. |
| 14V812000 23 Dec 2014 | Spartan Motors, Inc. |
| 14V737000 18 Nov 2014 | Mack Trucks, Inc. |
| 14V731000 13 Nov 2014 | PACCAR Incorporated |
| 14V723000 12 Nov 2014 | Setra of North America |
| 14V719000 10 Nov 2014 | General Motors LLC |
| 14V665000 22 Oct 2014 | Neely Coble Company |
| 14V598000 26 Sept 2014 | Mercedes-Benz USA, LLC. |
NHTSA recalls (public domain) · all recalls of 2014