The defect
Mercedes-Benz USA, LLC (MBUSA) is recalling certain model year 2015 C300 4Matic and C400 4Matic vehicles manufactured March 28, 2014, to September 18, 2014. If the steering coupling interlock mechanism is not locked in place, the sliding shaft, which is part of the steering column, could become disengaged from the steering coupling socket due to vibrations, steering thrust, or load feedback from the road surface.
The risk
If the sliding shaft becomes disengaged from the steering coupling socket, the driver may experience noises, steering backlash, and in a worst case, loss of steering control, which may increase the risk of a crash.
The remedy
MBUSA has notified owners, and dealers will inspect the steering coupling interlock mechanism to verify that it is in the locked position, free of charge. The recall began on October 1, 2014. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this recall is 2014090008.
NHTSA's own wording · initiated by MFR
Vehicles covered
| Model | Model years |
|---|---|
| Mercedes-Benz C300 | 2015 |
| Mercedes-Benz C400 | 2015 |
Components: STEERING
Model years in this recall
NHTSA complaints and the number of recall campaigns for each model year this recall covers.
| Model | Year | Complaints | Recalls |
|---|---|---|---|
| Mercedes-Benz C300 | 2015 | 381 | 11 |
| Mercedes-Benz C400 | 2015 | 10 | 8 |
Other steering recalls in 2014
30 of the 770 recall campaigns reported to NHTSA in 2014 concerned the steering; Mercedes-Benz USA, LLC. filed 199 campaigns in all.
| 14V829000 30 Dec 2014 | Spartan Motors, Inc. |
| 14V812000 23 Dec 2014 | Spartan Motors, Inc. |
| 14V737000 18 Nov 2014 | Mack Trucks, Inc. |
| 14V731000 13 Nov 2014 | PACCAR Incorporated |
| 14V723000 12 Nov 2014 | Setra of North America |
| 14V719000 10 Nov 2014 | General Motors LLC |
| 14V704000 5 Nov 2014 | Ford Motor Company |
| 14V665000 22 Oct 2014 | Neely Coble Company |
NHTSA recalls (public domain) · all recalls of 2014