The defect
Mercedes-Benz USA, LLC (MBUSA) is recalling certain model year 2015 C300 and C400 4matic sedans manufactured January 27, 2014, to December 1, 2014. Due to an error in the electric power steering control unit software, the affected vehicles may have a loss of electric power steering assist.
The risk
If the vehicle experiences a loss of power steering assist, extra steering effort will be required, especially at lower speeds, increasing the risk of a vehicle crash.
The remedy
MBUSA will notify owners, and dealers will update the power steering software, free of charge. The recall began in January 15, 2016. Owners may contact MBUSA customer service at 1-800-367-6372.
NHTSA's own wording · initiated by MFR
Vehicles covered
| Model | Model years |
|---|---|
| Mercedes-Benz C300 | 2015 |
| Mercedes-Benz C400 | 2015 |
Components: STEERING:ELECTRIC POWER ASSIST SYSTEM
Model years in this recall
NHTSA complaints and the number of recall campaigns for each model year this recall covers.
| Model | Year | Complaints | Recalls |
|---|---|---|---|
| Mercedes-Benz C300 | 2015 | 381 | 11 |
| Mercedes-Benz C400 | 2015 | 10 | 8 |
Other steering recalls in 2015
41 of the 863 recall campaigns reported to NHTSA in 2015 concerned the steering; Mercedes-Benz USA, LLC. filed 199 campaigns in all.
| 15V887000 30 Dec 2015 | BMW of North America, LLC |
| 15V885000 29 Dec 2015 | Temsa Global Sanayi Ve Ticaret A.S. |
| 15V878000 23 Dec 2015 | Chrysler (FCA US LLC) |
| 15V829000 9 Dec 2015 | Newmar Corporation |
| 15V703000 26 Oct 2015 | Terex Advance |
| 15V687000 21 Oct 2015 | Spartan Motors USA |
| 15V679000 20 Oct 2015 | Fontaine Modification |
| 15V660000 15 Oct 2015 | BMW of North America, LLC |
NHTSA recalls (public domain) · all recalls of 2015