The defect
New Flyer Industries Ltd. (New Flyer) is recalling certain model year 2013 C40LFR, XN35, 2014-2016 XD35, XD60, XDE40, 2015-2016 XD40, XDE60, 2014 XDE35, 2013-2015 XE40, 2013-2016 XN40, XN60, and 2014-2015 XT40, and XT60 transit buses. These buses have an Electric Transit Operator (ETO) controller that controls the bus door motor function which may have a software defect which can cause failure of the rear door guide roller linkage resulting in a bus' rear door opening unexpectedly while the bus is in motion.
The risk
If the rear bus door opens unexpectedly while the bus is in motion, there is an increased risk of injury for the passengers.
The remedy
New Flyer will notify owners, and dealers will install a firmware upgrade, and replace the roller bracket plates, free of charge. The recall began on May 4, 2016. Owners may contact New Flyer customer service at 1-204-224-6706. New Flyer's number for this recall is R16-005.
NHTSA's own wording · initiated by MFR
Vehicles covered
| Model | Model years |
|---|---|
| NEW Flyer C40LFR | 2013 |
| NEW Flyer XD35 | 2014, 2015, 2016 |
| NEW Flyer XD40 | 2015, 2016 |
| NEW Flyer XD60 | 2014, 2015, 2016 |
| NEW Flyer XDE35 | 2014 |
| NEW Flyer XDE40 | 2014, 2015, 2016 |
| NEW Flyer XDE60 | 2015, 2016 |
| NEW Flyer XE40 | 2013, 2014, 2015 |
| NEW Flyer XN35 | 2013 |
| NEW Flyer XN40 | 2013, 2014, 2015, 2016 |
| NEW Flyer XN60 | 2013, 2014, 2015, 2016 |
| NEW Flyer XT40 | 2014, 2015 |
| NEW Flyer XT60 | 2014, 2015 |
Components: ELECTRICAL SYSTEM:SOFTWARE
Model years in this recall
NHTSA complaints and the number of recall campaigns for each model year this recall covers.
| Model | Year | Complaints | Recalls |
|---|---|---|---|
| NEW Flyer C40LFR | 2013 | 0 | 5 |
| NEW Flyer XD35 | 2014 | 0 | 3 |
| NEW Flyer XD35 | 2015 | 0 | 2 |
| NEW Flyer XD35 | 2016 | 0 | 2 |
| NEW Flyer XD40 | 2015 | 0 | 5 |
| NEW Flyer XD40 | 2016 | 0 | 3 |
| NEW Flyer XD60 | 2014 | 0 | 7 |
| NEW Flyer XD60 | 2015 | 0 | 5 |
| NEW Flyer XD60 | 2016 | 0 | 3 |
| NEW Flyer XDE35 | 2014 | 0 | 4 |
| NEW Flyer XDE40 | 2014 | 0 | 7 |
| NEW Flyer XDE40 | 2015 | 0 | 8 |
| NEW Flyer XDE40 | 2016 | 0 | 8 |
| NEW Flyer XDE60 | 2015 | 0 | 8 |
| NEW Flyer XDE60 | 2016 | 0 | 9 |
| NEW Flyer XE40 | 2013 | 0 | 9 |
| NEW Flyer XE40 | 2014 | 0 | 4 |
| NEW Flyer XE40 | 2015 | 0 | 4 |
| NEW Flyer XN35 | 2013 | 0 | 6 |
| NEW Flyer XN40 | 2013 | 0 | 11 |
| NEW Flyer XN40 | 2014 | 0 | 8 |
| NEW Flyer XN40 | 2015 | 0 | 6 |
| NEW Flyer XN40 | 2016 | 0 | 6 |
| NEW Flyer XN60 | 2013 | 0 | 7 |
| NEW Flyer XN60 | 2014 | 0 | 7 |
| NEW Flyer XN60 | 2015 | 0 | 4 |
| NEW Flyer XN60 | 2016 | 0 | 6 |
| NEW Flyer XT40 | 2014 | 0 | 3 |
| NEW Flyer XT40 | 2015 | 1 | 3 |
| NEW Flyer XT60 | 2014 | 0 | 4 |
Other electrical system recalls in 2016
92 of the 919 recall campaigns reported to NHTSA in 2016 concerned the electrical system; New Flyer Industries Ltd. filed 19 campaigns in all.
| 16V936000 28 Dec 2016 | Maserati North America, Inc. |
| 16V938000 28 Dec 2016 | Navistar, Inc. |
| 16V951000 27 Dec 2016 | Kalmar Solutions, LLC |
| 16V950000 23 Dec 2016 | ARBOC Specialty Vehicles, LLC |
| 16V923000 22 Dec 2016 | Pierce Manufacturing |
| 16V920000 21 Dec 2016 | Toyota Motor Engineering & Manufacturing |
| 16V915000 21 Dec 2016 | Bluecar SAS |
| 16V919000 21 Dec 2016 | BMW of North America, LLC |
NHTSA recalls (public domain) · all recalls of 2016