The defect
Isuzu Technical Center of America, Inc. (Isuzu) is recalling certain 2015-2017 NPR HD, NPR XD, NQR and NRR trucks. During manufacturing, the stamping equipment may have created burrs on the frame crossmember that the transmission is mounted to. These burrs may cause the transmission mounting studs to break.
The risk
If the studs break, the transmission may not be properly supported, preventing it from shifting correctly and increasing the risk of a crash.
The remedy
Isuzu will notify owners, and dealers will inspect the vehicles and install a metal shim to prevent stress on the mounting studs, free of charge. The recall on April 17, 2017. Owners may contact Isuzu customer service at 1-866-441-9638.
NHTSA's own wording · initiated by MFR
Vehicles covered
| Model | Model years |
|---|---|
| Isuzu NPR HD | 2015, 2016, 2017 |
| Isuzu NPR XD | 2015, 2016, 2017 |
| Isuzu NQR | 2015, 2016, 2017 |
| Isuzu NRR | 2015, 2016, 2017 |
Components: POWER TRAIN | STRUCTURE:FRAME AND MEMBERS
Model years in this recall
NHTSA complaints and the number of recall campaigns for each model year this recall covers.
| Model | Year | Complaints | Recalls |
|---|---|---|---|
| Isuzu NPR HD | 2015 | 1 | 5 |
| Isuzu NPR HD | 2016 | 4 | 7 |
| Isuzu NPR HD | 2017 | 0 | 5 |
| Isuzu NPR XD | 2015 | 0 | 4 |
| Isuzu NPR XD | 2016 | 1 | 5 |
| Isuzu NPR XD | 2017 | 0 | 4 |
| Isuzu NQR | 2015 | 0 | 4 |
| Isuzu NQR | 2016 | 0 | 5 |
| Isuzu NQR | 2017 | 0 | 4 |
| Isuzu NRR | 2015 | 0 | 4 |
| Isuzu NRR | 2016 | 0 | 5 |
| Isuzu NRR | 2017 | 1 | 4 |
Other structure recalls in 2017
38 of the 810 recall campaigns reported to NHTSA in 2017 concerned the structure; Isuzu Technical Center of America, Inc. filed 23 campaigns in all.
| 17V832000 20 Dec 2017 | Wabash National Corporation |
| 17V798000 12 Dec 2017 | Corp. Micro Bird Inc. |
| 17V763000 29 Nov 2017 | Southeast Toyota Distributors, LLC |
| 17V697000 3 Nov 2017 | Highland Ridge RV |
| 17V684000 27 Oct 2017 | East Manufacturing Corp. |
| 17V680000 26 Oct 2017 | Tremcar |
| 17V675000 25 Oct 2017 | Volkswagen Group of America, Inc. |
| 17V656000 16 Oct 2017 | Smeal Holding LLC |
NHTSA recalls (public domain) · all recalls of 2017