The defect
Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2015-2016 E400 Coupe, 2012-2015 C250 Coupe, C350 Coupe, C63 AMG Coupe, 2011-2014 E350 Coupe, and 2012-2014 E350 Cabrio vehicles. An incorrect front passenger air bag may have been installed during a prior repair.
The risk
An incorrect air bag may not function properly in a crash, increasing the risk of injury.
The remedy
Dealers will replace the front passenger air bag on the affected vehicles, free of charge. Owner notification letters were mailed on September 10, 2021. Owners may contact MBUSA customer service at 1-800-367-6372.
NHTSA's own wording · initiated by MFR
Vehicles covered
| Model | Model years |
|---|---|
| Mercedes-Benz AMG C63 | 2012, 2013, 2014 |
| Mercedes-Benz C250 | 2012, 2013, 2014, 2015 |
| Mercedes-Benz C350 | 2012, 2013, 2014, 2015 |
| Mercedes-Benz E350 | 2011, 2012, 2013, 2014 |
| Mercedes-Benz E400 | 2015, 2016 |
| Mercedes-Benz Redundant C63 AMG | 2015 |
Components: AIR BAGS:FRONTAL
Model years in this recall
NHTSA complaints and the number of recall campaigns for each model year this recall covers.
| Model | Year | Complaints | Recalls |
|---|---|---|---|
| Mercedes-Benz AMG C63 | 2012 | 5 | 5 |
| Mercedes-Benz AMG C63 | 2013 | 5 | 6 |
| Mercedes-Benz AMG C63 | 2014 | 1 | 4 |
| Mercedes-Benz C250 | 2012 | 272 | 5 |
| Mercedes-Benz C250 | 2013 | 278 | 7 |
| Mercedes-Benz C250 | 2014 | 163 | 5 |
| Mercedes-Benz C250 | 2015 | 12 | 4 |
| Mercedes-Benz C350 | 2012 | 35 | 5 |
| Mercedes-Benz C350 | 2013 | 21 | 6 |
| Mercedes-Benz C350 | 2014 | 13 | 4 |
| Mercedes-Benz C350 | 2015 | 6 | 4 |
| Mercedes-Benz E350 | 2011 | 223 | 5 |
| Mercedes-Benz E350 | 2012 | 217 | 7 |
| Mercedes-Benz E350 | 2013 | 164 | 6 |
| Mercedes-Benz E350 | 2014 | 278 | 8 |
| Mercedes-Benz E400 | 2015 | 15 | 7 |
| Mercedes-Benz E400 | 2016 | 34 | 7 |
| Mercedes-Benz Redundant C63 AMG | 2015 | 0 | 1 |
Other air bags recalls in 2021
65 of the 988 recall campaigns reported to NHTSA in 2021 concerned the air bags; Mercedes-Benz USA, LLC filed 180 campaigns in all.
| 21V980000 16 Dec 2021 | Ford Motor Company |
| 21V925000 24 Nov 2021 | Chrysler (FCA US, LLC) |
| 21V923000 24 Nov 2021 | Ford Motor Company |
| 21V892000 17 Nov 2021 | Volkswagen Group of America, Inc. |
| 21V874000 10 Nov 2021 | Volkswagen Group of America, Inc. |
| 21V873000 10 Nov 2021 | Chrysler (FCA US, LLC) |
| 21V868000 9 Nov 2021 | Tesla, Inc. |
| 21V860000 5 Nov 2021 | Mercedes-Benz USA, LLC |
NHTSA recalls (public domain) · all recalls of 2021