The defect
Navistar, Inc. (Navistar) is recalling certain 2019-2020 IC RE and IC CE commercial buses equipped with feature code 48PZP, 48PZR, 48RZY, 48SXV, or 48SZG (Prolo emergency exit roof hatches). Due to a manufacturing issue, the roof hatch external handle may unexpectedly break under reasonable use.
The risk
If the roof hatch external handle breaks, in the event of an emergency, the hatch cannot be easily opened from outside the vehicle, increasing the risk of injury.
The remedy
Navistar will notify owners, and dealers will replace the outer handle, free of charge. The recall began October 7, 2019. Owners may contact Navistar customer service at 1-800-448-7825. Navistar's number for this recall is 19514.
NHTSA's own wording · initiated by MFR
Vehicles covered
| Model | Model years |
|---|---|
| IC Bus CE | 2019, 2020 |
| IC Bus Recb | 2019, 2020 |
Components: STRUCTURE:EMERGENCY:ESCAPE/EGRESS/EXIT
Model years in this recall
NHTSA complaints and the number of recall campaigns for each model year this recall covers.
| Model | Year | Complaints | Recalls |
|---|---|---|---|
| IC Bus CE | 2019 | 0 | 8 |
| IC Bus CE | 2020 | 0 | 5 |
| IC Bus Recb | 2019 | 0 | 4 |
| IC Bus Recb | 2020 | 0 | 2 |
Other structure recalls in 2019
58 of the 880 recall campaigns reported to NHTSA in 2019 concerned the structure; Navistar, Inc. filed 183 campaigns in all.
| 19V873000 10 Dec 2019 | Jayco, Inc. |
| 19V870000 9 Dec 2019 | ARBOC Specialty Vehicles, LLC |
| 19V865000 5 Dec 2019 | Honda (American Honda Motor Co.) |
| 19V842000 22 Nov 2019 | Transportation Collaborative, Inc. |
| 19V840000 21 Nov 2019 | Jaguar Land Rover North America, LLC |
| 19V836000 20 Nov 2019 | Temsa |
| 19V825000 18 Nov 2019 | Ducati North America |
| 19V824000 18 Nov 2019 | Forest River, Inc. |
NHTSA recalls (public domain) · all recalls of 2019