The defect
Thor Motor Coach (TMC) is recalling certain 2014 Tuscany 36M, 40E, 2015 Citation 24SL, Siesta 24SL, Axis 25.1 and Vegas 25.1, 2016 Four Winds 31E, 31W, 35SF, Chateau 31E, 31W, Synergy SD24, Citation 24SL, 24SS and Siesta 24SL, 24SS, 2017 Four Winds 31E, 31W, Chateau 31E, 35SD, Citation 24SS and Siesta 24SS, 2018 Citation 24SS and Siesta 24SS, 2019 Quantum CR24, Four Winds 24BL, Citation 24MB and Siesta 24MB and 2020 Quantum CR24, Citation 24MB, Siesta 24MB, Chateau 24BL and Synergy 24MB vehicles. The Occupant and Cargo Carrying Capacity (OCCC) label has the incorrect carrying capacity listed, which can allow the vehicle to be overloaded. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 120, "Wheels and Rims - Other Than Passenger Cars."
The risk
An inadvertently overloaded motorhome due to an incorrect carrying capacity can increase the risk of a crash.
The remedy
TMC will notify owners, and dealers will issue new OCCC labels with correct seating positions and weight calculations, free of charge. The recall began November 21, 2019. Owners may contact TMC customer service at 1-877-855-2867. TMC's number for this recall is RC000176.
NHTSA's own wording · initiated by MFR
Vehicles covered
| Model | Model years |
|---|---|
| Thor Motor Coach Axis | 2015 |
| Thor Motor Coach Chateau | 2016, 2017, 2020 |
| Thor Motor Coach Citation | 2015, 2016, 2017, 2018, 2019, 2020 |
| Thor Motor Coach Four Winds | 2016, 2017, 2019 |
| Thor Motor Coach Quantum | 2019, 2020 |
| Thor Motor Coach Siesta | 2015, 2016, 2017, 2018, 2019, 2020 |
| Thor Motor Coach Synergy | 2016, 2020 |
| Thor Motor Coach Tuscany | 2014 |
| Thor Motor Coach Vegas | 2015 |
Components: EQUIPMENT:OTHER:LABELS
Model years in this recall
NHTSA complaints and the number of recall campaigns for each model year this recall covers.
| Model | Year | Complaints | Recalls |
|---|---|---|---|
| Thor Motor Coach Axis | 2015 | 3 | 3 |
| Thor Motor Coach Chateau | 2016 | 1 | 4 |
| Thor Motor Coach Chateau | 2017 | 2 | 5 |
| Thor Motor Coach Chateau | 2020 | 0 | 7 |
| Thor Motor Coach Citation | 2015 | 2 | 3 |
| Thor Motor Coach Citation | 2016 | 0 | 3 |
| Thor Motor Coach Citation | 2017 | 0 | 1 |
| Thor Motor Coach Citation | 2018 | 0 | 1 |
| Thor Motor Coach Citation | 2019 | 0 | 1 |
| Thor Motor Coach Citation | 2020 | 0 | 1 |
| Thor Motor Coach Four Winds | 2016 | 2 | 4 |
| Thor Motor Coach Four Winds | 2017 | 1 | 6 |
| Thor Motor Coach Four Winds | 2019 | 2 | 4 |
| Thor Motor Coach Quantum | 2019 | 0 | 3 |
| Thor Motor Coach Quantum | 2020 | 0 | 7 |
| Thor Motor Coach Siesta | 2015 | 1 | 3 |
| Thor Motor Coach Siesta | 2016 | 0 | 2 |
| Thor Motor Coach Siesta | 2017 | 0 | 1 |
| Thor Motor Coach Siesta | 2018 | 1 | 1 |
| Thor Motor Coach Siesta | 2019 | 0 | 1 |
| Thor Motor Coach Siesta | 2020 | 0 | 4 |
| Thor Motor Coach Synergy | 2016 | 0 | 2 |
| Thor Motor Coach Synergy | 2020 | 0 | 3 |
| Thor Motor Coach Tuscany | 2014 | 1 | 11 |
| Thor Motor Coach Vegas | 2015 | 1 | 3 |
Other equipment recalls in 2019
121 of the 880 recall campaigns reported to NHTSA in 2019 concerned the equipment; Thor Motor Coach filed 124 campaigns in all.
| 19V920000 23 Dec 2019 | Riverside RV |
| 19V916000 23 Dec 2019 | Daimler Trucks North America LLC |
| 19V921000 23 Dec 2019 | Aluminum Trailer Company |
| 19V914000 20 Dec 2019 | Mercedes-Benz USA, LLC. |
| 19V908000 19 Dec 2019 | Daimler Vans USA, LLC |
| 19V902000 18 Dec 2019 | Forest River, Inc. |
| 19V906000 18 Dec 2019 | Airstream, Inc. |
| 19V884000 11 Dec 2019 | Triple E Recreational Vehicles |
NHTSA recalls (public domain) · all recalls of 2019