The defect
Jayco, Inc. (Jayco) is recalling certain 2025 Melbourne, 2026 Melbourne Prestige, and Entegra Qwest recreational vehicles. The Certification and Occupant and Cargo Carrying Capacity (OCCC) labels may list the incorrect Gross Vehicle Weight Rating (GVWR), Gross Axle Weight Rating (GAWR), and Gross Combination Weight Rating (GCWR). As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 120, “Wheels and Rims-Other Than Passenger Cars” and 49 CFR Part 567, "Certification."
The risk
Incorrect weight information may lead to unintentionally overloading the vehicle, increasing the risk of a crash.
The remedy
Jayco will mail corrected labels, free of charge. Owner notification letters were mailed December 16, 2025. Owners may contact Jayco customer service at 1-800-283-8267. Jayco's number for this recall is 9903644.
NHTSA's own wording · initiated by MFR
Vehicles covered
| Model | Model years |
|---|---|
| Entegra Qwest | 2026 |
| Jayco Melbourne | 2025 |
| Jayco Melbourne Prestige | 2026 |
Components: EQUIPMENT:OTHER:LABELS
Model years in this recall
NHTSA complaints and the number of recall campaigns for each model year this recall covers.
| Model | Year | Complaints | Recalls |
|---|---|---|---|
| Entegra Qwest | 2026 | 0 | 2 |
| Jayco Melbourne | 2025 | 0 | 1 |
| Jayco Melbourne Prestige | 2026 | 0 | 2 |
Other equipment recalls in 2025
110 of the 891 recall campaigns reported to NHTSA in 2025 concerned the equipment; Jayco, Inc. filed 204 campaigns in all.
| 25V910000 23 Dec 2025 | Spartan Fire, LLC |
| 25V909000 23 Dec 2025 | Altec Industries, Inc. |
| 25V820000 26 Nov 2025 | Altec Industries, Inc. |
| 25V819000 25 Nov 2025 | General Motors, LLC |
| 25V815000 25 Nov 2025 | General Motors, LLC |
| 25V814000 24 Nov 2025 | Pleasant Valley Teardrop Trailers LLC |
| 25V801000 20 Nov 2025 | Mack Trucks, Inc. |
| 25V802000 20 Nov 2025 | Volvo Trucks North America |
NHTSA recalls (public domain) · all recalls of 2025