The defect
Jayco, Inc. (Jayco) is recalling certain 2020-2021 Entegra Launch, Qwest, Jayco Melbourne, and Melbourne Prestige motorhomes. The heating, ventilation, and air conditioning (HVAC) blower motor circuit may be inadequate, which can allow the wiring harness to overheat.
The risk
A wiring harness that overheats increases the risk of a fire.
The remedy
Owners are advised to only operate the HVAC front blower in manual (not automatic) mode whenever the engine is on. Do not use the maximum blower or lowest/highest temperature settings until the remedy is performed. Dealers will relocate and replace the fuse and wiring harness, free of charge. Owner notification letters are expected to be mailed August 18, 2023. Owners may contact Jayco customer service at 1-800-283-8267.
NHTSA's own wording · initiated by MFR
Vehicles covered
| Model | Model years |
|---|---|
| Entegra Launch | 2020, 2021 |
| Entegra Qwest | 2020, 2021 |
| Jayco Melbourne | 2020, 2021 |
| Jayco Melbourne Prestige | 2020, 2021 |
Components: ELECTRICAL SYSTEM:WIRING:FUSES AND CIRCUIT BREAKERS | VISIBILITY:DEFROSTER/DEFOGGER/HVAC SYSTEM:FAN/MOTOR
Model years in this recall
NHTSA complaints and the number of recall campaigns for each model year this recall covers.
| Model | Year | Complaints | Recalls |
|---|---|---|---|
| Entegra Launch | 2020 | 0 | 2 |
| Entegra Launch | 2021 | 0 | 4 |
| Entegra Qwest | 2020 | 2 | 7 |
| Entegra Qwest | 2021 | 0 | 5 |
| Jayco Melbourne | 2020 | 1 | 7 |
| Jayco Melbourne | 2021 | 1 | 7 |
| Jayco Melbourne Prestige | 2020 | 0 | 7 |
| Jayco Melbourne Prestige | 2021 | 1 | 7 |
Other electrical system recalls in 2023
178 of the 894 recall campaigns reported to NHTSA in 2023 concerned the electrical system; Jayco, Inc. filed 204 campaigns in all.
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| 23V879000 21 Dec 2023 | Daimler Trucks North America, LLC |
| 23V873000 21 Dec 2023 | REV Ambulance Group Orlando, Inc. |
| 23V867000 20 Dec 2023 | Volkswagen Group of America, Inc. |
| 23V864000 20 Dec 2023 | Toyota Motor Engineering & Manufacturing |
NHTSA recalls (public domain) · all recalls of 2023