The defect
Braun Ambulances (Braun) is recalling certain 2019 Chief XL Type I and 2019-2020 Chief XL Type III, 2018-2020 Express Plus Type I and 2019 Express Type III, Liberty Type I, Raider Type I and Super Chief ambulances. The lighting and HVAC display may lock up affecting functions like the back up camera, emergency warning lights, or patient care devices depending on the application.
The risk
The vehicle operator may not be able to read the LCD screen or use the buttons or both. If the LCD display appears blank, emergency personnel may not have immediate access to the functions and controls operated by the LCD screen which could delay emergency operations, increasing the risk of injury to a patient or increase the risk of a crash.
The remedy
Braun will notify owners and dealers will remove the defective Vista IV and replace with a new Vista IV, free of charge. The recall began December 18, 2020. Owners may contact Braun Ambulance customer service at 1-877-344-9990.
NHTSA's own wording · initiated by MFR
Vehicles covered
| Model | Model years |
|---|---|
| Braun Ambulances Chief XL Type I | 2019 |
| Braun Ambulances Chief XL Type III | 2019, 2020 |
| Braun Ambulances Express Plus Type I | 2018, 2019, 2020 |
| Braun Ambulances Express Type III | 2019 |
| Braun Ambulances Liberty Type I | 2019 |
| Braun Ambulances Raider Type I | 2019 |
| Braun Ambulances Super Chief | 2019 |
Components: BACK OVER PREVENTION:DISPLAY FUNCTION | ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL
Model years in this recall
NHTSA complaints and the number of recall campaigns for each model year this recall covers.
| Model | Year | Complaints | Recalls |
|---|---|---|---|
| Braun Ambulances Chief XL Type I | 2019 | 0 | 3 |
| Braun Ambulances Chief XL Type III | 2019 | 0 | 1 |
| Braun Ambulances Chief XL Type III | 2020 | 0 | 2 |
| Braun Ambulances Express Plus Type I | 2018 | 0 | 1 |
| Braun Ambulances Express Plus Type I | 2019 | 0 | 2 |
| Braun Ambulances Express Plus Type I | 2020 | 0 | 4 |
| Braun Ambulances Express Type III | 2019 | 0 | 1 |
| Braun Ambulances Liberty Type I | 2019 | 0 | 3 |
| Braun Ambulances Raider Type I | 2019 | 0 | 1 |
| Braun Ambulances Super Chief | 2019 | 0 | 3 |
Other back over prevention recalls in 2020
15 of the 782 recall campaigns reported to NHTSA in 2020 concerned the back over prevention; Braun Ambulances filed 16 campaigns in all.
| 20V766000 10 Dec 2020 | Subaru of America, Inc. |
| 20V716000 18 Nov 2020 | Volkswagen Group of America, Inc. |
| 20V598000 30 Sept 2020 | BMW of North America, LLC |
| 20V575000 23 Sept 2020 | Ford Motor Company |
| 20V191000 10 Sept 2020 | Chrysler (FCA US LLC) |
| 20V512000 27 Aug 2020 | Chrysler (FCA US LLC) |
| 20V452000 3 Aug 2020 | Bentley Motors, Inc. |
| 20V443000 29 Jul 2020 | BMW of North America, LLC |
NHTSA recalls (public domain) · all recalls of 2020