The defect
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2021 Atlas Cross Sport, Tiguan LWB, Jetta NF, Jetta GLI, Golf GTI, Atlas FL and Arteon vehicles. The rear view camera could malfunction during an ignition cycle, leading to a black screen or infotainment system freeze. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 111, "Rear Visibility."
The risk
A black or frozen rear view image reduces the driver's visibility when reversing, increasing the risk of a crash.
The remedy
Volkswagen will notify owners, and dealers will update the infotainment system software, free of charge. The recall began December 11, 2020. Owners may contact Volkswagen customer service at 1-800-893-5298. Volkswagen's number for this recall is 91BB/91BC.
NHTSA's own wording · initiated by MFR
Vehicles covered
| Model | Model years |
|---|---|
| Volkswagen Arteon | 2021 |
| Volkswagen Atlas | 2021 |
| Volkswagen Atlas Cross Sport | 2021 |
| Volkswagen Golf | 2021 |
| Volkswagen Jetta | 2021 |
| Volkswagen Tiguan | 2021 |
Components: BACK OVER PREVENTION: SENSING SYSTEM: CAMERA
Model years in this recall
NHTSA complaints and the number of recall campaigns for each model year this recall covers.
| Model | Year | Complaints | Recalls |
|---|---|---|---|
| Volkswagen Arteon | 2021 | 14 | 4 |
| Volkswagen Atlas | 2021 | 480 | 17 |
| Volkswagen Atlas Cross Sport | 2021 | 165 | 14 |
| Volkswagen Golf | 2021 | 7 | 1 |
| Volkswagen Jetta | 2021 | 69 | 4 |
| Volkswagen Tiguan | 2021 | 144 | 5 |
Other back over prevention recalls in 2020
15 of the 782 recall campaigns reported to NHTSA in 2020 concerned the back over prevention; Volkswagen Group of America, Inc. filed 321 campaigns in all.
| 20V766000 10 Dec 2020 | Subaru of America, Inc. |
| 20V647000 21 Oct 2020 | Braun Ambulances |
| 20V598000 30 Sept 2020 | BMW of North America, LLC |
| 20V575000 23 Sept 2020 | Ford Motor Company |
| 20V191000 10 Sept 2020 | Chrysler (FCA US LLC) |
| 20V512000 27 Aug 2020 | Chrysler (FCA US LLC) |
| 20V452000 3 Aug 2020 | Bentley Motors, Inc. |
| 20V443000 29 Jul 2020 | BMW of North America, LLC |
NHTSA recalls (public domain) · all recalls of 2020