The defect
Keystone RV Company (Keystone) is recalling certain 2020-2021 Cougar trailers equipped with the Off the Grid (OTG) Solar package. The inverter may have been incorrectly wired, causing power to energize the shore power connection, when in use.
The risk
If the inverter is turned on, and energizes the shore power connection, it can increase the risk of injury.
The remedy
Keystone will notify owners, and dealers will test the function of the inverter and rewire it as needed, free of charge. The recall began November, 18, 2020. Owners may contact Keystone customer service at 1-866-425-4369. Keystone's number for this recall is 20-389.
NHTSA's own wording · initiated by MFR
Vehicles covered
| Model | Model years |
|---|---|
| Keystone Cougar | 2020, 2021 |
Components: EQUIPMENT:RECREATIONAL VEHICLE/TRAILER:120/240 VAC ELECTRICAL SYSTEM:INVERTER
Model years in this recall
NHTSA complaints and the number of recall campaigns for each model year this recall covers.
| Model | Year | Complaints | Recalls |
|---|---|---|---|
| Keystone Cougar | 2020 | 3 | 8 |
| Keystone Cougar | 2021 | 4 | 7 |
Other equipment recalls in 2020
134 of the 782 recall campaigns reported to NHTSA in 2020 concerned the equipment; Keystone RV Company filed 167 campaigns in all.
| 20V809000 22 Dec 2020 | Escape Trailer |
| 20V804000 21 Dec 2020 | Thor Motor Coach |
| 20V799000 18 Dec 2020 | Forest River, Inc. |
| 20V796000 17 Dec 2020 | Jayco, Inc. |
| 20V789000 17 Dec 2020 | Navistar, Inc. |
| 20V780000 15 Dec 2020 | Jayco, Inc. |
| 20V777000 11 Dec 2020 | Altec Industries, Inc. |
| 20V767000 10 Dec 2020 | Forest River, Inc. |
NHTSA recalls (public domain) · all recalls of 2020