The defect
New Flyer of America, Inc. (New Flyer) is recalling certain 2013-2021 XE40, 2019-2021 XE35, 2018-2021 XE60, 2016-2019 XHE40, and 2015 XHE60 vehicles. Firmware errors in the inverters may cause the electric drive system to shutdown.
The risk
A sudden loss of power increases the risk of a crash.
The remedy
New Flyer will notify owners, and dealers will update firmware software, free of charge. The recall began on April 19, 2021. Owners may contact New Flyer customer service at 1-204-224-6706. New Flyer's number for this recall is R21-005.
NHTSA's own wording · initiated by MFR
Vehicles covered
| Model | Model years |
|---|---|
| NEW Flyer XE35 | 2019, 2020, 2021 |
| NEW Flyer XE40 | 2013, 2014, 2015, 2016, 2017, 2018, 2019, 2020, 2021 |
| NEW Flyer XE60 | 2018, 2019, 2020, 2021 |
| NEW Flyer XHE40 | 2016, 2017, 2018, 2019 |
| NEW Flyer XHE60 | 2015 |
Components: ELECTRICAL SYSTEM:PROPULSION SYSTEM:INVERTER
Model years in this recall
NHTSA complaints and the number of recall campaigns for each model year this recall covers.
| Model | Year | Complaints | Recalls |
|---|---|---|---|
| NEW Flyer XE35 | 2019 | 0 | 4 |
| NEW Flyer XE35 | 2020 | 0 | 4 |
| NEW Flyer XE35 | 2021 | 0 | 9 |
| NEW Flyer XE40 | 2013 | 0 | 9 |
| NEW Flyer XE40 | 2014 | 0 | 4 |
| NEW Flyer XE40 | 2015 | 0 | 4 |
| NEW Flyer XE40 | 2016 | 0 | 4 |
| NEW Flyer XE40 | 2017 | 0 | 5 |
| NEW Flyer XE40 | 2018 | 0 | 5 |
| NEW Flyer XE40 | 2019 | 0 | 5 |
| NEW Flyer XE40 | 2020 | 0 | 5 |
| NEW Flyer XE40 | 2021 | 0 | 11 |
| NEW Flyer XE60 | 2018 | 0 | 4 |
| NEW Flyer XE60 | 2019 | 0 | 6 |
| NEW Flyer XE60 | 2020 | 0 | 5 |
| NEW Flyer XE60 | 2021 | 0 | 8 |
| NEW Flyer XHE40 | 2016 | 0 | 3 |
| NEW Flyer XHE40 | 2017 | 0 | 1 |
| NEW Flyer XHE40 | 2018 | 0 | 2 |
| NEW Flyer XHE40 | 2019 | 0 | 2 |
| NEW Flyer XHE60 | 2015 | 0 | 3 |
Other electrical system recalls in 2021
92 of the 988 recall campaigns reported to NHTSA in 2021 concerned the electrical system; New Flyer of America, Inc. filed 22 campaigns in all.
| 21V00N000 29 Dec 2021 | PACCAR Incorporated |
| 21V00K000 28 Dec 2021 | Hyundai Motor America |
| 21V997000 20 Dec 2021 | Jayco, Inc. |
| 21V972000 15 Dec 2021 | Daimler Vans USA, LLC |
| 21V966000 13 Dec 2021 | Autocar, LLC |
| 21V949000 9 Dec 2021 | Chrysler (FCA US, LLC) |
| 21V944000 7 Dec 2021 | Hyundai Motor America |
| 21V941000 6 Dec 2021 | Dennis Eagle Inc. |
NHTSA recalls (public domain) · all recalls of 2021