The defect
General Motors, LLC (GM) is recalling certain 2010-2016 Cadillac SRX and 2011-2012 Saab 9-4X vehicles. The rear suspension toe link adjuster may not have been tightened properly, which could result in a loose toe link.
The risk
A loose toe link can separate and cause a loss of vehicle control, increasing the risk of a crash.
The remedy
Owners are advised to not drive their vehicle if they experience certain Malfunction Indicator Lamp (MIL) warnings or other issues, such as unusual steering behavior, while driving. Please see the Part 573 report for the full list of warnings. Dealers will replace the adjustable toe link with a non-adjustable one, free of charge. Interim owner notification letters were mailed August 6, 2021. Owner notification letters were mailed on October 25, 2021. Cadillac and Saab customers may direct questions to Cadillac customer service at 1-800-333-4223. GM's number for this recall is N212340980.
NHTSA's own wording · initiated by ODI
Vehicles covered
| Model | Model years |
|---|---|
| Cadillac SRX | 2010, 2011, 2012, 2013, 2014, 2015, 2016 |
| Saab 9-4X | 2011, 2012 |
Components: SUSPENSION:REAR
Model years in this recall
NHTSA complaints and the number of recall campaigns for each model year this recall covers.
| Model | Year | Complaints | Recalls |
|---|---|---|---|
| Cadillac SRX | 2010 | 474 | 6 |
| Cadillac SRX | 2011 | 447 | 7 |
| Cadillac SRX | 2012 | 417 | 3 |
| Cadillac SRX | 2013 | 393 | 5 |
| Cadillac SRX | 2014 | 390 | 2 |
| Cadillac SRX | 2015 | 443 | 4 |
| Cadillac SRX | 2016 | 169 | 2 |
| Saab 9-4X | 2011 | 5 | 2 |
| Saab 9-4X | 2012 | 0 | 2 |
Other suspension recalls in 2021
48 of the 988 recall campaigns reported to NHTSA in 2021 concerned the suspension; General Motors, LLC filed 186 campaigns in all.
| 21V00F000 22 Dec 2021 | General Motors, LLC |
| 21V990000 17 Dec 2021 | Mercedes-Benz USA, LLC |
| 21V935000 1 Dec 2021 | Volkswagen Group of America, Inc. |
| 21V912000 21 Nov 2021 | Tesla, Inc. |
| 21V911000 19 Nov 2021 | Porsche Cars North America, Inc. |
| 21V886000 16 Nov 2021 | Jayco, Inc. |
| 21V870000 10 Nov 2021 | Ford Motor Company |
| 21V835000 25 Oct 2021 | Tesla, Inc. |
NHTSA recalls (public domain) · all recalls of 2021