Problems owners report
Complaints filed with NHTSA about the 2011 Cadillac SRX, by the system named in each complaint. One complaint can name several.
- Exterior lighting198
- Suspension63
- Electrical system40
- Power train36
- Service brakes35
- Unknown or other32
- Structure26
- Engine25
- Air bags17
- Visibility/wiper15
NHTSA ODI complaints (public domain) · updated 23 Oct 2026 · 21 injuries and 0 deaths reported
Compared with other years
NHTSA ODI complaints by model year
Fatal crashes in the US
From 2020 to 2023, 41 2011 SRX vehicles were involved in crashes on US public roads in which someone died; 16 people died inside them, and 5 of the vehicles rolled over. This is a count, not a crash rate: it grows with the number of cars on the road.
NHTSA Fatality Analysis Reporting System (FARS), crash years 2020–2023 (public domain)
New York safety inspections
At its first New York inspection the 2011 Cadillac SRX failed the safety check 2.04% of the time — 18% less often than the average 2011 passenger car (2.49%). Median odometer at inspection: 111,322 miles.
NY DMV Vehicle Inspections (vezn-fmmk), initial inspections since Aug 2021 · how we count
Crash-test ratings
NHTSA 5-star results for 2 variants; not yet fully rated. Rollover risk is the estimated chance of rolling over in a single-vehicle crash.
| Variant | Overall | Rollover risk |
|---|---|---|
| 2011 Cadillac SRX SUV AWD | — | 16.4 % |
| 2011 Cadillac SRX SUV FWD | — | 17.9 % |
- Electronic stability control
- Standard
- Forward collision warning
- No
- Lane departure warning
- No
- Best overall rating
- —
NHTSA New Car Assessment Program (5-Star Safety Ratings), api.nhtsa.gov · US federal work, public domain
Fuel consumption
Official Canadian test results for 3 variants: combined 11.6–13.2 L/100 km (about 18–20 mpg US), CO₂ 267–304 g/km.
| Variant | City | Highway | Combined |
|---|---|---|---|
| SRX · Sport utility vehicle · Regular gasoline | 13.3 | 9.5 | 11.6 |
| SRX AWD · Sport utility vehicle · Regular gasoline | 13.7 | 10.4 | 12.2 |
| SRX AWD · Sport utility vehicle · Premium gasoline | 15.2 | 10.7 | 13.2 |
Litres per 100 km. Natural Resources Canada, Fuel consumption ratings (open.canada.ca) · Open Government Licence – Canada
Recalls in Canada
7 Transport Canada recalls for the 2011 Cadillac SRX.
| 2021394 24 Jun 2021 | Suspension Issue: On certain vehicles, the adjustable rear toe link may not have been properly tightened during a previous service repair. As a result, the toe link coul… |
| 2014406 18 Sept 2014 | Suspension On certain vehicles, the rear suspension toe link jam nuts may not have been tightened to specification. If the vehicle is operated in this condition, the toe l… |
| 2014311 23 Jul 2014 | Seats And Restraints On certain vehicles equipped with power height adjustable front seats, a bolt securing the adjuster mechanism may loosen and fall out. This would cause the seat… |
| 2011437 21 Dec 2011 | Powertrain On certain vehicles, the transmission shift cable may have been improperly installed during vehicle assembly. If the cable separates from the transmission, the… |
| 2011217 3 Jun 2011 | Airbag On certain vehicles, the Passenger Sensing System (PSS) will turn OFF the right side roof-rail airbag, in some crashes, if the PSS senses the right front seat i… |
| 2011103 4 Mar 2011 | Heater And Defroster Certain vehicles fail to conform to Canada Motor Vehicle Safety Standard 103 - Windshield Defrosting and Defogging. Software in the Electronic Climate Control … |
| 2010446 16 Dec 2010 | Seats And Restraints On certain vehicles, the driver and/or front passenger seatbelt buckle anchors may fracture and separate near the seat attachment during a vehicle crash. If th… |
Transport Canada Vehicle Recalls Database · Contains information licensed under the Open Government Licence – Canada
Recalls
General Motors, LLC (GM) is recalling certain 2010-2016 Cadillac SRX and 2011-2012 Saab 9-4X vehicles. The rear suspension toe link adjuster may not have been tightened properly, which could result in a loose toe link.
General Motors LLC (GM) is recalling certain model year 2010-2015 Cadillac SRX vehicles manufactured April 14, 2009, to September 1, 2014, and 2011-2012 Saab 9-4X vehicles manufactured February 1, 2011, to September 13, 2011. On the affected vehicles, the jam nut in the rear suspension toe adjuster link may not be torqued to the proper specification. A loose toe adjuster link can cause the vehicle to sway or wander at highway speeds. A loose toe adjuster link may lead to thread damage and eventual failure. Failure of the toe adjuster link will cause an abrupt change in the vehicle's alignment.
General Motors LLC (GM) is recalling certain model year 2011-2012 Buick LaCrosse, Regal and Chevrolet Camaro, as well as certain 2010-2012 Cadillac SRX, Chevrolet Equinox and GMC Terrain vehicles, equipped with power height adjustable driver and passenger seats. In the affected vehicles, the bolt that secures the driver's and passenger's power front seat height adjuster may fall out causing the seat to drop suddenly to the lowest vertical position.
GENERAL MOTORS (GM) IS RECALLING CERTAIN MODEL YEAR 2010-2011 CADILLAC SRX VEHICLES MANUFACTURED FROM OCTOBER 26, 2008, THROUGH JUNE 23, 2011, FOR FAILING TO COMPLY WITH THE REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NUMBER 114, THEFT PROTECTION. THESE VEHICLES MAY HAVE A TRANSMISSION SHIFT CABLE THAT WAS IMPROPERLY INSTALLED AND MAY COME OUT OF THE TRANSMISSION BRACKET.
GENERAL MOTORS IS RECALLING CERTAIN MODEL YEAR 2011 CADILLAC SRX PASSENGER VEHICLES FOR FAILING TO CONFORM TO THE REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NO 208, "OCCUPANT CRASH PROTECTION." THE AIRBAGS ARE PROGRAMMED TO TURN OFF THE RIGHT SIDE ROOF-RAIL AIRBAG IF THE PASSENGER SENSING SYSTEM DETERMINES THAT THE RIGHT FRONT PASSENGER SEAT IS UNOCCUPIED.
GENERAL MOTORS IS RECALLING CERTAIN MODEL YEAR 2011 BUICK LACROSSE AND CADILLAC SRX VEHICLES FOR FAILING TO COMPLY WITH THE REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 103, "WINDSHIELD DEFROSTING AND DEFOGGING SYSTEMS". ON THESE VEHICLES, THE SOFTWARE IN THE ELECTRONIC CLIMATE CONTROL (ECC) MODULE MAY DISABLE THE ABILITY TO ADJUST THE HEATING, VENTILATION, AND AIR CONDITIONING (HVAC) SYSTEM SETTINGS. IF THIS HAPPENS, THE DRIVER WILL NOT BE ABLE TO CONTROL THE HEATING, COOLING, AND VENTILATION FOR THE VEHICLE.
GENERAL MOTORS IS RECALLING CERTAIN MODEL YEAR 2011 CADILLAC SRX, CHEVROLET EQUINOX AND GMC TERRAIN VEHICLES. THE DRIVER AND /OR FRONT PASSENGER SAFETY BELT BUCKLE ANCHOR MAY FRACTURE AND SEPARATE NEAR THE SEAT ATTACHMENT IN A VEHICLE CRASH.
Whether a recall was fixed on a particular car is known only to the manufacturer: check the VIN at nhtsa.gov/recalls.
NHTSA recalls · summaries in NHTSA's own words
Service bulletins
What Cadillac told its dealers about the 2011 Cadillac SRX: known faults, fixes and updates.
| Bulletin | Summary |
|---|---|
| 11011805 | This Preliminary information communicates a GM part number forreflective high temperature heat or insulating tape when repairing wiring harnesses. |
| 11011782 | This Preliminary Information communication provides information to the technician about the use of J-35616-64B terminal test probe, replacement terminals, and terminated leads. The J-35616-64B is the latest test probe released for checking tension or probing the .64 series terminals. The test probe terminal has been released in the terminal repair kit (J-38125-620H) located in Lear Tray 7 part number 963716-2. There are 5 terminated leads in a package part number is 13505346, which can be ordered through your normal General Motors Customer Care and Aftersales parts channel. |
| 11011779 | This preliminary information discusses potential for a code C0010.5A to store in the brake controller which appears to be setting falsely or is induced by the customer. |
| 11011709 | This bulletin advises the dealers to maintain the vehicle stock on hand by doing a full inspection on the vehicles before being sold (prepping) to the customer. |
| 11011444 | This Preliminary information communicates to the dealer a process for accessing the procedure to add attachments to a GM technical assistance case using the dealer case management tool. |
| 11011205 | This informational bulletin explains Unscheduled Supplemental Services and the importance of GM Simplified Maintenance Schedules. |
| 11010545 | This service bulletin provides information on key code security rules and information on GM keycode look-up applications (U.S). |
| 11010491 | This warranty administration bulletin provides policy information for GM courtesy transportation and roadside assistance programs. |
| 11010490 | This service bulletin provides guidelines and diagnostic/repair information to technicians regarding vehicle engine oil consumption. |
| 11010421 | This warranty administration bulletin provides policy information on the requirements for 12V battery testing and warranty replacements. |
| 11009764 | This service bulletin provides information on Concerns or Questions Regarding Installation of Dealer Installed Accessories. |
| 11009756 | This bulletin provides information on Policies Applicable to All U.S. Dealers for Engine and Transmission Assembly Replacement Under Warranty, Policy or Customer Enthusiasm and information on Submission of Warranty Transaction in Global Warranty Management. |
| 11009532 | This service bulletin provides information for maintenance cleaning of the fuel injectors and gasoline detergent additive. |
| 11009531 | This service bulletin provides information for maintenance cleaning of the fuel injectors and gasoline detergent additive. |
| 11009156 | This Preliminary Information communicates to the dealer the process for downloading or updating operating software for the Tire Pressure Monitor, Active Fuel Injector tester, multi media tester, PICO Scope, GR8 starting/charging tester and Vehicle Data Recorder tools, giving website address and step by step instructions to complete the update. |
| 11009088 | This service bulletin provides information on some vehicles that may rock or move slightly forward or rearward while in Park at start up after cold soak. This condition may be accompanied by a clunk noise. This is a slight movement that is more often seen visually, rather than felt, when viewed from the outside and using the auto-start feature, if equipped. |
| 11009039 | This warranty administration bulletin provides policy information, proper labor operation selection and causal part identification for warranty transactions (U.S. Only). |
| 11008956 | This service bulletin provides information for dealers/technicians on When and How to Submit a Field Product Report (FPR) (U.S. and Canada Dealers Only). |
| 11008906 | This service bulletin provides graphics, information and guidelines for engine component wear to assist service personnel as a guideline to perform necessary engine repairs and prevent unnecessary engine replacement. |
| 11008898 | The bulletin provides direction on how to locate the Temporary Service Part (TSP) form in GlobalConnect. |
| 11007936 | This service bulletin provides information to dealership personnel on diagnosis and replacement of shock absorber and strut due to fluid leak. |
| 11007935 | This service bulletin provides information to dealership personnel on diagnosis and replacement of shock absorber and strut due to fluid leak. |
| 11007744 | This Preliminary Information communication provides information to the technician about vehicles that the Heater-Vent-Air Conditioning blows warm air. Before calling General Motors Technical Assistance Center technician will need to have high and low pressures, outside temperature, humidity, and vent temperature. |
| 11007743 | This Preliminary Information communication provides information to the technician about vehicles that the Heater-Vent-Air Conditioning blows warm air. Before calling General Motors Technical Assistance Center technician will need to have high and low pressures, outside temperature, humidity, and vent temperature. |
| 11007208 | This Preliminary Information communication provides information to the technician about changing the tire and wheel size on vehicles. General Motors will only support a tire calibration for tires that have been sized, tested and designed for the vehicle in question and its applications. Technician should not use the information that is provided by the antilock braking system tire size selection. |
NHTSA manufacturer communications (public domain)
NHTSA investigations
Rear Toe Link Adjuster Separation
NHTSA Office of Defects Investigation