The defect
General Motors LLC (GM) is recalling certain model year 2011-2012 Buick LaCrosse, Regal and Chevrolet Camaro, as well as certain 2010-2012 Cadillac SRX, Chevrolet Equinox and GMC Terrain vehicles, equipped with power height adjustable driver and passenger seats. In the affected vehicles, the bolt that secures the driver's and passenger's power front seat height adjuster may fall out causing the seat to drop suddenly to the lowest vertical position.
The risk
If the driver's seat unexpectedly drops, the distraction and altered seat position may affect the drivers' control of the vehicle, increasing the risk of a crash.
The remedy
GM will notify owners, and dealers will replace the height adjuster shoulder bolts, free of charge. The manufacturer distributed interim letters to owners on September 11, 2014. The recall began on December 26, 2014. Owners may contact GM customer service at 1-800-521-7300 (Buick), 1-800-458-8006 (Cadillac), 1-800-222-1020 (Chevrolet), or 1-800-462-8782 (GMC). GM's number for this recall is 14271.
NHTSA's own wording · initiated by MFR
Vehicles covered
| Model | Model years |
|---|---|
| Buick LaCrosse | 2011, 2012 |
| Buick Regal | 2011, 2012 |
| Cadillac SRX | 2010, 2011, 2012 |
| Chevrolet Camaro | 2011, 2012 |
| Chevrolet Equinox | 2010, 2011, 2012 |
| GMC Terrain | 2010, 2011, 2012 |
Components: SEATS:FRONT ASSEMBLY:POWER ADJUST
Model years in this recall
NHTSA complaints and the number of recall campaigns for each model year this recall covers.
| Model | Year | Complaints | Recalls |
|---|---|---|---|
| Buick LaCrosse | 2011 | 169 | 4 |
| Buick LaCrosse | 2012 | 206 | 5 |
| Buick Regal | 2011 | 280 | 4 |
| Buick Regal | 2012 | 92 | 7 |
| Cadillac SRX | 2010 | 474 | 6 |
| Cadillac SRX | 2011 | 447 | 7 |
| Cadillac SRX | 2012 | 417 | 3 |
| Chevrolet Camaro | 2011 | 194 | 2 |
| Chevrolet Camaro | 2012 | 113 | 4 |
| Chevrolet Equinox | 2010 | 784 | 3 |
| Chevrolet Equinox | 2011 | 782 | 3 |
| Chevrolet Equinox | 2012 | 685 | 3 |
| GMC Terrain | 2010 | 290 | 3 |
| GMC Terrain | 2011 | 386 | 4 |
| GMC Terrain | 2012 | 364 | 4 |
Other seats recalls in 2014
23 of the 770 recall campaigns reported to NHTSA in 2014 concerned the seats; General Motors LLC filed 272 campaigns in all.
| 14V804000 19 Dec 2014 | General Motors LLC |
| 14V769000 3 Dec 2014 | Nova Bus |
| 14V756000 26 Nov 2014 | Allied Recreation Group, Inc. |
| 14V753000 25 Nov 2014 | Aston Martin Lagonda of North America |
| 14V748000 24 Nov 2014 | Champion Bus, Inc. |
| 14V743000 19 Nov 2014 | Southeast Toyota Distributors, LLC |
| 14V721000 10 Nov 2014 | BMW of North America, LLC |
| 14V710000 7 Nov 2014 | Ford Motor Company |
NHTSA recalls (public domain) · all recalls of 2014