The defect
Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2023 EQE 350, S580e, 2022-2023 EQS 450, EQS 580, 2022 AMG EQS 53, and EQS 450+ vehicles. The high-voltage battery monitoring system software may not alert the driver of a battery malfunction. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 305, "Electric-powered vehicles: Electrolyte Spillage and Electrical Shock Protection."
The risk
A high-voltage battery monitoring system that does not alert the driver of a battery malfunction may increase the risk of an injury.
The remedy
Dealers will update the battery management system software, free of charge. Owner notification letters were mailed beginning August 18, 2023. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this recall is 2023070013.
NHTSA's own wording · initiated by MFR
Vehicles covered
| Model | Model years |
|---|---|
| Mercedes-Benz AMG EQS 53 | 2022 |
| Mercedes-Benz EQS 450 | 2022 |
| Mercedes-Benz EQS 580 | 2022 |
| Mercedes-Benz EQS450 | 2023 |
| Mercedes-Benz EQS580 | 2023 |
| Mercedes-Benz Redundant EQE 350 4MATIC | 2023 |
| Mercedes-Benz S 580 E | 2023 |
Components: ELECTRICAL SYSTEM:PROPULSION SYSTEM:TRACTION BATTERY THERMAL:MANAGEMENT:SOFTWARE
Model years in this recall
NHTSA complaints and the number of recall campaigns for each model year this recall covers.
| Model | Year | Complaints | Recalls |
|---|---|---|---|
| Mercedes-Benz AMG EQS 53 | 2022 | 1 | 4 |
| Mercedes-Benz EQS 450 | 2022 | 34 | 13 |
| Mercedes-Benz EQS 580 | 2022 | 6 | 12 |
| Mercedes-Benz EQS450 | 2023 | 18 | 3 |
| Mercedes-Benz EQS580 | 2023 | 4 | 2 |
| Mercedes-Benz Redundant EQE 350 4MATIC | 2023 | 7 | 5 |
| Mercedes-Benz S 580 E | 2023 | 0 | 5 |
Other electrical system recalls in 2023
178 of the 894 recall campaigns reported to NHTSA in 2023 concerned the electrical system; Mercedes-Benz USA, LLC filed 180 campaigns in all.
| 23V904000 29 Dec 2023 | Cake 0 Emission USA Inc |
| 23V901000 26 Dec 2023 | Hyundai Motor America |
| 23V888000 22 Dec 2023 | Prevost Car (US) Inc. |
| 23V894000 22 Dec 2023 | Rosenbauer America |
| 23V879000 21 Dec 2023 | Daimler Trucks North America, LLC |
| 23V873000 21 Dec 2023 | REV Ambulance Group Orlando, Inc. |
| 23V867000 20 Dec 2023 | Volkswagen Group of America, Inc. |
| 23V864000 20 Dec 2023 | Toyota Motor Engineering & Manufacturing |
NHTSA recalls (public domain) · all recalls of 2023