The defect
Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2022-2025 S-Class, EQE SUV, EQE, EQS SUV and EQS vehicles. Please see the recall report for a complete list of models. Software in the Acoustic Vehicle Alerting System (AVAS) may cause an incorrect external pedestrian warning sound while reversing. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 141, "Minimum Sound Requirements for Hybrid Electric Vehicles."
The risk
A vehicle that makes an incorrect sound may fail to alert pedestrians of a reversing vehicle, increasing the risk of crash.
The remedy
Dealers will update the AVAS software, free of charge. Owner notification letters were mailed August 1, 2025. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this recall is 2025070005.
NHTSA's own wording · initiated by MFR
Vehicles covered
| Model | Model years |
|---|---|
| Mercedes-Benz AMG EQE 53 4MATIC | 2025 |
| Mercedes-Benz EQE 350+ | 2023, 2024 |
| Mercedes-Benz EQE 500 4MATIC | 2023, 2024 |
| Mercedes-Benz EQE SUV 350+ | 2023, 2024, 2025 |
| Mercedes-Benz EQE SUV 350 4MATIC | 2023, 2024, 2025 |
| Mercedes-Benz EQE SUV 500 4MATIC | 2023, 2024, 2025 |
| Mercedes-Benz EQS 450 | 2022, 2023, 2024 |
| Mercedes-Benz EQS 450 4MATIC | 2023, 2024 |
| Mercedes-Benz EQS 580 4MATIC | 2022, 2023 |
| Mercedes-Benz EQS SUV 450+ | 2023, 2024, 2025 |
| Mercedes-Benz EQS SUV 450 4MATIC | 2023, 2024, 2025 |
| Mercedes-Benz EQS SUV 580 4MATIC | 2023, 2024, 2025 |
| Mercedes-Benz S 580 E 4MATIC | 2025 |
| Mercedes-Maybach EQS SUV 680 4MATIC | 2024, 2025 |
Components: BACK OVER PREVENTION:WARNINGS:EXTERNAL/PEDESTRIAN ALERT
Model years in this recall
NHTSA complaints and the number of recall campaigns for each model year this recall covers.
| Model | Year | Complaints | Recalls |
|---|---|---|---|
| Mercedes-Benz AMG EQE 53 4MATIC | 2025 | 0 | 1 |
| Mercedes-Benz EQE 350+ | 2023 | 7 | 2 |
| Mercedes-Benz EQE 350+ | 2024 | 8 | 2 |
| Mercedes-Benz EQE 500 4MATIC | 2023 | 2 | 3 |
| Mercedes-Benz EQE 500 4MATIC | 2024 | 0 | 2 |
| Mercedes-Benz EQE SUV 350 4MATIC | 2023 | 1 | 3 |
| Mercedes-Benz EQE SUV 350 4MATIC | 2024 | 1 | 2 |
| Mercedes-Benz EQE SUV 350 4MATIC | 2025 | 0 | 2 |
| Mercedes-Benz EQE SUV 350+ | 2023 | 1 | 2 |
| Mercedes-Benz EQE SUV 350+ | 2024 | 2 | 2 |
| Mercedes-Benz EQE SUV 350+ | 2025 | 0 | 2 |
| Mercedes-Benz EQE SUV 500 4MATIC | 2023 | 0 | 3 |
| Mercedes-Benz EQE SUV 500 4MATIC | 2024 | 0 | 2 |
| Mercedes-Benz EQE SUV 500 4MATIC | 2025 | 0 | 2 |
| Mercedes-Benz EQS 450 | 2022 | 34 | 13 |
| Mercedes-Benz EQS 450 | 2023 | 11 | 3 |
| Mercedes-Benz EQS 450 | 2024 | 5 | 2 |
| Mercedes-Benz EQS 450 4MATIC | 2023 | 7 | 2 |
| Mercedes-Benz EQS 450 4MATIC | 2024 | 3 | 1 |
| Mercedes-Benz EQS 580 4MATIC | 2022 | 2 | 1 |
| Mercedes-Benz EQS 580 4MATIC | 2023 | 8 | 2 |
| Mercedes-Benz EQS SUV 450 4MATIC | 2023 | 2 | 2 |
| Mercedes-Benz EQS SUV 450 4MATIC | 2024 | 2 | 2 |
| Mercedes-Benz EQS SUV 450 4MATIC | 2025 | 0 | 2 |
| Mercedes-Benz EQS SUV 450+ | 2023 | 0 | 2 |
| Mercedes-Benz EQS SUV 450+ | 2024 | 0 | 2 |
| Mercedes-Benz EQS SUV 450+ | 2025 | 0 | 2 |
| Mercedes-Benz EQS SUV 580 4MATIC | 2023 | 3 | 3 |
| Mercedes-Benz EQS SUV 580 4MATIC | 2024 | 1 | 2 |
| Mercedes-Benz EQS SUV 580 4MATIC | 2025 | 1 | 2 |
Other back over prevention recalls in 2025
52 of the 891 recall campaigns reported to NHTSA in 2025 concerned the back over prevention; Mercedes-Benz USA, LLC filed 180 campaigns in all.
| 25V908000 23 Dec 2025 | Volvo Car USA, LLC |
| 25V903000 21 Dec 2025 | Lamborghini (Automobili Lamborghini) |
| 25V896000 19 Dec 2025 | Porsche Cars North America, Inc. |
| 25V900000 19 Dec 2025 | Volkswagen Group of America, Inc. |
| 25V888000 18 Dec 2025 | Ford Motor Company |
| 25V887000 18 Dec 2025 | Ford Motor Company |
| 25V878000 18 Dec 2025 | General Motors, LLC |
| 25V830000 1 Dec 2025 | Mercedes-Benz USA, LLC |
NHTSA recalls (public domain) · all recalls of 2025