The defect
Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2022-2023 EQS 450, AMG EQS, EQS 580, and 2023 AMG EQE vehicles. A software error in the electric drivetrain may cause a loss of drive power.
The risk
A loss of drive power can increase the risk of a crash.
The remedy
Dealers will update the electric drivetrain software, free of charge. Owner notifications were mailed beginning July 19, 2023. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this recall is 2023060009.
NHTSA's own wording · initiated by MFR
Vehicles covered
| Model | Model years |
|---|---|
| Mercedes-Benz AMG EQE | 2023 |
| Mercedes-Benz AMG EQS | 2022, 2023 |
| Mercedes-Benz EQS 450 | 2022 |
| Mercedes-Benz EQS 580 | 2022 |
| Mercedes-Benz EQS450 | 2023 |
| Mercedes-Benz EQS580 | 2023 |
Components: ELECTRICAL SYSTEM:PROPULSION SYSTEM
Model years in this recall
NHTSA complaints and the number of recall campaigns for each model year this recall covers.
| Model | Year | Complaints | Recalls |
|---|---|---|---|
| Mercedes-Benz AMG EQE | 2023 | 1 | 3 |
| Mercedes-Benz AMG EQS | 2022 | 4 | 2 |
| Mercedes-Benz AMG EQS | 2023 | 7 | 2 |
| Mercedes-Benz EQS 450 | 2022 | 34 | 13 |
| Mercedes-Benz EQS 580 | 2022 | 6 | 12 |
| Mercedes-Benz EQS450 | 2023 | 18 | 3 |
| Mercedes-Benz EQS580 | 2023 | 4 | 2 |
Other electrical system recalls in 2023
178 of the 894 recall campaigns reported to NHTSA in 2023 concerned the electrical system; Mercedes-Benz USA, LLC filed 180 campaigns in all.
| 23V904000 29 Dec 2023 | Cake 0 Emission USA Inc |
| 23V901000 26 Dec 2023 | Hyundai Motor America |
| 23V888000 22 Dec 2023 | Prevost Car (US) Inc. |
| 23V894000 22 Dec 2023 | Rosenbauer America |
| 23V879000 21 Dec 2023 | Daimler Trucks North America, LLC |
| 23V873000 21 Dec 2023 | REV Ambulance Group Orlando, Inc. |
| 23V867000 20 Dec 2023 | Volkswagen Group of America, Inc. |
| 23V864000 20 Dec 2023 | Toyota Motor Engineering & Manufacturing |
NHTSA recalls (public domain) · all recalls of 2023