The defect
New Flyer of America, Inc. (New Flyer) is recalling certain 2021-2023 XE35, XE40 and 2023 XE60 battery electric transit buses. Due to a software error, unintended acceleration may occur during certain conditions.
The risk
Unintended acceleration can increase the risk of a crash.
The remedy
New Flyer will update the vehicle software, free of charge. Owner notification letters were mailed February 13, 2024. Owners may contact New Flyer customer service at 1-800-241-2947. New Flyer's number for this recall is R23-023.
NHTSA's own wording · initiated by MFR
Vehicles covered
| Model | Model years |
|---|---|
| NEW Flyer XE35 | 2021, 2022, 2023 |
| NEW Flyer XE40 | 2021, 2022, 2023 |
| NEW Flyer XE60 | 2023 |
Components: VEHICLE SPEED CONTROL
Model years in this recall
NHTSA complaints and the number of recall campaigns for each model year this recall covers.
| Model | Year | Complaints | Recalls |
|---|---|---|---|
| NEW Flyer XE35 | 2021 | 0 | 9 |
| NEW Flyer XE35 | 2022 | 0 | 8 |
| NEW Flyer XE35 | 2023 | 0 | 8 |
| NEW Flyer XE40 | 2021 | 0 | 11 |
| NEW Flyer XE40 | 2022 | 0 | 13 |
| NEW Flyer XE40 | 2023 | 0 | 8 |
| NEW Flyer XE60 | 2023 | 0 | 7 |
Other vehicle speed control recalls in 2023
8 of the 894 recall campaigns reported to NHTSA in 2023 concerned the vehicle speed control; New Flyer of America, Inc. filed 22 campaigns in all.
| 23V898000 22 Dec 2023 | New Flyer of America, Inc. |
| 23V883000 21 Dec 2023 | Rivian Automotive, LLC |
| 23V793000 22 Nov 2023 | Volvo Trucks North America |
| 23V792000 22 Nov 2023 | Mack Trucks, Inc. |
| 23V589000 18 Aug 2023 | Hyundai Motor America |
| 23V494000 17 Jul 2023 | Nissan North America, Inc. |
| 23V409000 7 Jun 2023 | BMW of North America, LLC |
NHTSA recalls (public domain) · all recalls of 2023