The defect
Volvo Bus Corporation (Volvo Bus) is recalling certain 2025 Volvo 9700 buses. The emergency exit labels that provide exit identification and operating instructions may not be secured properly, allowing the labels to detach. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 217, "Bus Emergency Exits and Window Retention and Release."
The risk
Missing emergency exit labels can prevent or delay the use of the emergency exit, increasing the risk of injury.
The remedy
Prevost will replace the emergency exit labels, free of charge. Owner letters were mailed December 19, 2024. Owners may contact Prevost customer service at 1-866-870-2046. Volvo Bus' number for this recall is SR24-86.
NHTSA's own wording · initiated by MFR
Vehicles covered
| Model | Model years |
|---|---|
| Volvo Bus 9700 | 2025 |
Components: EQUIPMENT:OTHER:LABELS
Model years in this recall
NHTSA complaints and the number of recall campaigns for each model year this recall covers.
| Model | Year | Complaints | Recalls |
|---|---|---|---|
| Volvo Bus 9700 | 2025 | 0 | 3 |
Other equipment recalls in 2024
156 of the 950 recall campaigns reported to NHTSA in 2024 concerned the equipment; Volvo Bus Corporation filed 26 campaigns in all.
| 24V958000 20 Dec 2024 | Gillig, LLC |
| 24V952000 20 Dec 2024 | Altec Industries, Inc. |
| 24V934000 17 Dec 2024 | Cummins, Inc. |
| 24V929000 13 Dec 2024 | Forest River, Inc. |
| 24V931000 13 Dec 2024 | Featherlite Trailer Manufacturing, LLC |
| 24V912000 6 Dec 2024 | Forest River, Inc. |
| 24V902000 29 Nov 2024 | Kuntry Kustom RV, LLC |
| 24V884000 22 Nov 2024 | Forest River, Inc. |
NHTSA recalls (public domain) · all recalls of 2024