The defect
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2021-2024 Audi Q5, and 2022 A7 E Hybrid Electric PHEV vehicles. The high-voltage battery may overheat.
The risk
A high-voltage battery that overheats increases the risk of a fire.
The remedy
Dealers will install advanced diagnostic software , free of charge. Volkswagen will monitor available online vehicle data and contact owners as necessary, to advise them not to charge the vehicle until the battery can be replaced. For vehicles in which online data is unavailable, owners are advised not to charge their batteries until the final remedy becomes available. Repairs will be performed free of charge. This will be a Phased recall. Phase 1 will include Interim letters 2022-2023 model year vehicles. Phase 2 will include Owner letters 2021-2024 model year vehicles, and Phase 3 will include Interim letters 2022-2023 model year vehicles. Interim owner notification letters informing owners of the safety risk were mailed February 28, 2025, and May 7, 2025. A second notice will be sent once the final remedy is available. Owner notification letters were mailed May 1, 2025. Owners may contact Audi customer service at 1-800-253-2834. Volkswagen's number for this recall is 93AA. This recall expands and replaces previous NHTSA recall number 24V898.
NHTSA's own wording · initiated by MFR
Vehicles covered
| Model | Model years |
|---|---|
| Audi A7 E | 2022 |
| Audi Q5 | 2021, 2022, 2023, 2024 |
Components: ELECTRICAL SYSTEM:PROPULSION SYSTEM:TRACTION BATTERY
Model years in this recall
NHTSA complaints and the number of recall campaigns for each model year this recall covers.
| Model | Year | Complaints | Recalls |
|---|---|---|---|
| Audi A7 E | 2022 | 0 | 1 |
| Audi Q5 | 2021 | 74 | 8 |
| Audi Q5 | 2022 | 22 | 4 |
| Audi Q5 | 2023 | 44 | 5 |
| Audi Q5 | 2024 | 20 | 4 |
Other electrical system recalls in 2025
148 of the 891 recall campaigns reported to NHTSA in 2025 concerned the electrical system; Volkswagen Group of America, Inc. filed 321 campaigns in all.
| 25V914000 31 Dec 2025 | Braun Industries, Inc. |
| 25V906000 23 Dec 2025 | BMW of North America, LLC |
| 25V911000 23 Dec 2025 | Honda (American Honda Motor Co.) |
| 25V905000 23 Dec 2025 | Tiffin Motorhomes, Inc. |
| 25V897000 19 Dec 2025 | Blue Bird Body Company |
| 25V895000 19 Dec 2025 | Coach and Equipment Mfg. Corp. |
| 25V894000 19 Dec 2025 | Mercedes-Benz USA, LLC |
| 25V886000 18 Dec 2025 | Ford Motor Company |
NHTSA recalls (public domain) · all recalls of 2025