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CarsLore / Audi / Q5 / 2023

2023 Audi Q5

44 owner complaints — #12 of 18 Q5 model years. 5 recalls, 25 service bulletins.

44complaints · 6 crashes, 1 fires
5recalls
25manufacturer bulletins
—median mileage at failure

Problems owners report

Complaints filed with NHTSA about the 2023 Audi Q5, by the system named in each complaint. One complaint can name several.

  • Forward collision avoidance13
  • Electrical system10
  • Unknown or other9
  • Engine7
  • Power train5
  • Service brakes4
  • Air bags4
  • Lane departure3
  • Tires2
  • Steering2

NHTSA ODI complaints (public domain) · updated 23 Oct 2026 · 5 injuries and 0 deaths reported

Compared with other years

’08’11’14’17’20’23’2644’08’11’14’17’20’23’2644

NHTSA ODI complaints by model year

Fatal crashes in the US

From 2020 to 2023, 5 2023 Q5 vehicles were involved in crashes on US public roads in which someone died; 2 people died inside them. This is a count, not a crash rate: it grows with the number of cars on the road.

NHTSA Fatality Analysis Reporting System (FARS), crash years 2020–2023 (public domain)

New York safety inspections

At its first New York inspection the 2023 Audi Q5 failed the safety check 0.32% of the time — 53% less often than the average 2023 passenger car (0.69%). Median odometer at inspection: 10,500 miles.

19,346first inspections
0.32%failed on safety
10,500 mimedian odometer
0.0%0.7%1.5%’09’11’13’15’17’19’21’23’25’260.3%0.0%0.7%1.5%’09’12’15’18’21’23’24’260.3%

NY DMV Vehicle Inspections (vezn-fmmk), initial inspections since Aug 2021 · how we count

Real-world fuel consumption

9,631 Audi Q5 cars first registered in Europe in 2023 report their fuel use through the on-board meter. Diesel hybrid versions use 7.4 l/100 km on the road against 6.5 in the WLTP test (+14%).

FuelCarsOn the roadWLTPDifference
Petrol hybrid1,2599.48.4+11%
Diesel2697.06.5+9%
Diesel hybrid5,4417.46.5+14%
Plug-in hybrid2,6627.61.7+353%

Litres per 100 km from the cars' own fuel meters (OBFCM), collected in 2024; the year is the year of first registration. All years together · European Environment Agency · CC BY 4.0

Engines

The most common engines in 2023 Audi Q5 cars on Dutch roads are the 2.0 hybrid (195 kW, 261 hp) and 2.0 hybrid (150 kW, 201 hp).

EnginePowerCarsShare
2.0 hybrid195 kW 261 hp1,03593%
2.0 hybrid150 kW 201 hp727%

RDW Open Data (CC0): registered passenger cars and their fuel data · engine size rounded to 0.1 litre, net maximum power · versions with at least 20 cars

In the Netherlands

1,111 first registered in 2023 are on Dutch roads; 80% arrived later as imports. Median list price when new: €84,112.

1.7%had an APK defect recorded since June 2022
98.2%logical odometer history
14.2%with a recall still open

Most common APK defects

Colours

Grey 43%Black 34%Blue 10%Green 7%White 5%

RDW Open Data: registered vehicles and APK defects (CC0) · defect descriptions in the RDW's Dutch wording

In the United Kingdom

10,653 cars built in 2023 were licensed for the road at the end of 2025, and 38 more were declared off the road (SORN).

10,653licensed, end of 2025
100%of those still registered are on the road

Department for Transport and DVLA, vehicle licensing statistics (table VEH0124, year of manufacture) · Open Government Licence v3.0

In Finland

162 of these cars first registered in 2023 were in use in Finland on 30 Jun 2026, with an average of 36,000 km on the odometer at their last inspection.

Traficom (Finnish Transport and Communications Agency), open data on vehicles in use · CC BY 4.0

In New Zealand

210 2023 cars are on the New Zealand register; 1% arrived as used imports, 99% were sold new in New Zealand.

NZ Transport Agency Waka Kotahi, Motor Vehicle Register (March 2026) · CC BY 4.0

Fuel consumption

Official Canadian test results for 2 variants: combined 9.3–9.5 L/100 km (about 25 mpg US), CO₂ 217–223 g/km.

VariantEngineTransmissionCityHighwayCombinedCO₂ g/km
Q5 40 TFSI quattro · Sport utility vehicle: Small · Premium gasoline2.0 L, 4 cyl.AM710.28.29.3217
Q5 45 TFSI quattro · Sport utility vehicle: Small · Premium gasoline2.0 L, 4 cyl.AM710.68.29.5223

Litres per 100 km. Natural Resources Canada, Fuel consumption ratings (open.canada.ca) · Open Government Licence – Canada

Recalls in Canada

7 Transport Canada recalls for the 2023 Audi Q5.

2025369
10 Jul 2025
High Voltage
Issue: On certain vehicles, the high-voltage battery could overheat. As a result, the battery could create smoke or heat, which can melt or damage the battery…
2025244
7 May 2025
Engine
Issue: On certain vehicles, the screws for the cylinder head cover could loosen and cause an oil leak. Safety Risk: Oil that leaks onto hot components…
2025064
12 Feb 2025
High Voltage
This recall was replaced by Transport Canada recall no. 2025-369. Issue: On certain vehicles, the high-voltage battery could overheat. As a result, the ba…
2024723
27 Nov 2024
High Voltage
This recall was replaced by Transport Canada recall no. 2025-064. Issue: On certain vehicles, the high-voltage battery could overheat. As a result, the ba…
2024209
3 Apr 2024
Airbag
Issue: On certain vehicles, the passenger occupant detection system may malfunction. This could cause the airbag system to turn off the passenger-front airbag…
2023659
13 Dec 2023
Accessories
Issue: Under certain conditions, the plug for the 220 V compact vehicle charging cable could become damaged by the house power outlet. As a result, the cable …
2022576
7 Oct 2022
Engine
Issue: On certain vehicles, the connecting rod bearings may become damaged. If this happens, the engine could make abnormal noises and a warning light may turn…

Transport Canada Vehicle Recalls Database · Contains information licensed under the Open Government Licence – Canada

Recalls

25V294000 · Engine7 May 2025 · 89,417 vehicles

Volkswagen Group of America, Inc. (Audi) is recalling certain 2022-2024 Q5 Quattro and Q5 Sportback Quattro vehicles. The cylinder head cover screws may have been improperly tightened.

25V080000 · Electrical system12 Feb 2025 · 20,201 vehicles

Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2021-2024 Audi Q5, and 2022 A7 E Hybrid Electric PHEV vehicles. The high-voltage battery may overheat.

24V898000 · Electrical system27 Nov 2024 · 4,616 vehicles

Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2022-2023 Audi Q5 PHEV and 2022 Audi A7 PHEV vehicles. The high-voltage battery may overheat.

24V251000 · Air bags3 Apr 2024 · 91 vehicles

Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2023 Audi S5 Cabriolet, A4 Allroad, Q5 Sportback, A3 Sedan, S5 Sportback, SQ7, TT Coupe, TT Roadster, RS5 Sportback, 2024 A8, E-Tron Quattro, E-Tron Sportback Quattro, Q8, RSQ8, 2023-2024 Q3, Q5, and Q7 vehicles. An electrical connection in the front passenger seat for the occupant detection system (ODS) control module may loosen and deactivate the front passenger air bag.

23V842000 · Electrical system13 Dec 2023 · 93,196 vehicles

Volkswagen Group of America, Inc. (Audi) is recalling certain 2022-2024 RS e-tron GT, e-tron GT, Q4 e-tron Sportback, Q4 e-tron, 2020-2021 Audi A8, 2019-2024 e-tron Quattro, 2020-2024 e-tron Sportback Quattro, Q5, and 2021-2022 A7 vehicles. When using the industrial 220V/240V plug at the 100% charge setting, some home power outlets may be incapable of handling the electrical current required to utilize the compact charging system, causing the outlet or charging cable to overheat.

Whether a recall was fixed on a particular car is known only to the manufacturer: check the VIN at nhtsa.gov/recalls.

NHTSA recalls · summaries in NHTSA's own words

Service bulletins

What Audi told its dealers about the 2023 Audi Q5: known faults, fixes and updates.

BulletinSummary
11011315On Audi vehicles manufactured within a specific period, the oil seal inside the thermostat may suffer from wear or deformation. This may result in leaks in the thermostat.
11011313On Audi vehicles manufactured within a specific period, the oil seal inside the thermostat may suffer from wear or deformation. This may result in leaks in the thermostat.
11011305This bulletin provides information when the camera for the Driver Assist Systems is coded incorrectly.
11011303This bulletin provides information when the anti-theft alarm activates for no reason, or when the anti-theft alarm does not activate.
11011302This bulletin provides information when various camera-based driver assistance systems are unavailable (DTC B200FF2 (1123875)).
11011296This bulletin provides service-info relating to lithium-ion high-voltage batteries; determining energy content.
11011285This TSB Provides information when parking assistance provides false warnings.
11011282This bulletin provides information when speaker rattles, vibrations, or audio interference is noted.
11011280This Pending Service Solution (PSS) requests that technicians enter a record in the PSS Databse in instances when the SOS Emergency call warning in instrument cluster without relevant DTC in vehicles with ConBox high.
11011278This bulletin provides information regarding Audi connect & Infotainment Warranty Submission Instructions for MY23 and Onwards.
11011276This TSB provides information when DTCs U142100 and U164200 are stored as passive/sporadic in the gateway.
11011274This bulletin provides information when the restricted function icon for Audi Pre sense is displayed after engine starts.
11011270This bulletin provides informatoin when Audi pre sense restricted message appears in the instrument cluster, no DTCs.
11011266This TSB provides information when the airbag warning light is on, DTC B120E1B.
11011263This bulletin provides information regarding cleaning exterior glass.
11011257This bulletin provides information when creaking noises are heard when body twists during braking or steering maneuvers.
11011256This bulletin provides information when the DTCs B200FF0 to B200FF5 are stored in the J775 suspension control unit.
11011253This bulletin provides infomraion when there are rumbling/knocking noises from the front suspension.
11011243This bulletin provides information when there are whistling noises from the turbo charge at 1500 - 2200 rpm and apprximately 70% load.
11011242This bulletin provides information when there is an adible whistling or hissing from the engine compartment.
11011240This bulletin provides information about professional noise analysis with the VAS 611 015 PICO-NVH tool
11009983Vehicle Concerns Before Recall Repair Available
11009967This bulletin provides information when there is an issue with wireless charging/wireless charging not working with Audi Phone Box.
11009966This TSB provides informatin when the Smartphone Interface disconnects/deactivates unexpetedly with Apple CarPlay.
11009965This bulletin provides information when the calendar function is not available.

NHTSA manufacturer communications (public domain)