The defect
Ford Motor Company (Ford) is recalling certain 2021-2025 Mustang Mach E vehicles. In the event of a low battery charge, the electronic door latches may remain locked once the driver or front passenger exits and shuts the door, possibly trapping someone who is unable to use the inside door release handles, such as a child in the back seat.
The risk
The inability to enter or exit the vehicle in an emergency increases the risk of injury.
The remedy
Dealers will update the Powertrain Control Module (PCM) and the Secondary On-Board Diagnostic Control Module C (SOBDMC) software, free of charge. Owner notification letters were mailed to 2021-2025 Mustang Mach-E owners September 12, 2025. Additionally, Owner notification letters were mailed to 2024-2025 Mustang Mach-E owners July 10, 2025. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 25S65.
NHTSA's own wording · initiated by ODI
Vehicles covered
| Model | Model years |
|---|---|
| Ford Mustang Mach-E | 2021, 2022, 2023, 2024, 2025 |
Components: LATCHES/LOCKS/LINKAGES:DOORS:LATCH | ELECTRICAL SYSTEM:BODY CONTROL MODULE:SOFTWARE
Model years in this recall
NHTSA complaints and the number of recall campaigns for each model year this recall covers.
| Model | Year | Complaints | Recalls |
|---|---|---|---|
| Ford Mustang Mach-E | 2021 | 351 | 13 |
| Ford Mustang Mach-E | 2022 | 139 | 9 |
| Ford Mustang Mach-E | 2023 | 127 | 6 |
| Ford Mustang Mach-E | 2024 | 48 | 5 |
| Ford Mustang Mach-E | 2025 | 14 | 7 |
Other electrical system recalls in 2025
148 of the 891 recall campaigns reported to NHTSA in 2025 concerned the electrical system; Ford Motor Company filed 737 campaigns in all.
| 25V914000 31 Dec 2025 | Braun Industries, Inc. |
| 25V906000 23 Dec 2025 | BMW of North America, LLC |
| 25V911000 23 Dec 2025 | Honda (American Honda Motor Co.) |
| 25V905000 23 Dec 2025 | Tiffin Motorhomes, Inc. |
| 25V897000 19 Dec 2025 | Blue Bird Body Company |
| 25V895000 19 Dec 2025 | Coach and Equipment Mfg. Corp. |
| 25V894000 19 Dec 2025 | Mercedes-Benz USA, LLC |
| 25V886000 18 Dec 2025 | Ford Motor Company |
NHTSA recalls (public domain) · all recalls of 2025