Problems owners report
Complaints filed with NHTSA about the 2021 Ford Mustang Mach-E, by the system named in each complaint. One complaint can name several.
- Electrical system155
- Forward collision avoidance106
- Power train53
- Unknown or other50
- Fuel/propulsion system49
- Vehicle speed control37
- Lane departure31
- Service brakes31
- Engine17
- Steering15
NHTSA ODI complaints (public domain) · updated 23 Oct 2026 · 9 injuries and 0 deaths reported
Compared with other years
NHTSA ODI complaints by model year
Fatal crashes in the US
From 2020 to 2023, 5 2021 Mustang Mach-E vehicles were involved in crashes on US public roads in which someone died; 3 people died inside them, and 1 of the vehicles rolled over. This is a count, not a crash rate: it grows with the number of cars on the road.
NHTSA Fatality Analysis Reporting System (FARS), crash years 2020–2023 (public domain)
New York safety inspections
At its first New York inspection the 2021 Ford Mustang Mach-E failed the safety check 0.67% of the time — 29% less often than the average 2021 passenger car (0.95%). Median odometer at inspection: 20,714 miles.
NY DMV Vehicle Inspections (vezn-fmmk), initial inspections since Aug 2021 · how we count
Registered new in Europe in 2021
19,875 new Ford Mustang Mach-E cars were registered in the EU, Norway and Iceland in 2021; the largest markets were Norway (6,161), the Netherlands (4,147), Germany (2,671).
- Average mass
- 2,176 kg
- Average CO₂
- 0 g/km (WLTP)
- Average power
- 217 kW
- Fuel type recorded
- Electric 100%
European Environment Agency, CO₂ emissions from new passenger cars · averages weighted by registrations; CO₂ is the type-approval value; fuel type as recorded at registration, where many non-plug-in hybrids appear as petrol · re-use permitted with acknowledgement
In the Netherlands
4,169 first registered in 2021 are on Dutch roads; 3% arrived later as imports. Median list price when new: €53,925.
Most common APK defects
- Bandenspanning niet op juiste waarde870
- Band onvoldoende profiel685
- Dimlicht onjuist afgesteld431
- Band(en) aanwezig met een profieldiepte van 1,6 t/m 2,5 mm310
- Ruitenwisserinstallatie geeft onvoldoende zicht133
- Band beschadigd100
- Gordel beschadigd38
- Koplamp met afwijkend lichtbeeld onjuist afgesteld27
Colours
RDW Open Data: registered vehicles and APK defects (CC0) · defect descriptions in the RDW's Dutch wording
In the United Kingdom
2,426 cars built in 2021 were licensed for the road at the end of 2025, and 48 more were declared off the road (SORN).
Department for Transport and DVLA, vehicle licensing statistics (table VEH0124, year of manufacture) · Open Government Licence v3.0
In Finland
650 of these cars first registered in 2021 were in use in Finland on 30 Jun 2026, with an average of 77,000 km on the odometer at their last inspection.
Traficom (Finnish Transport and Communications Agency), open data on vehicles in use · CC BY 4.0
Crash-test ratings
NHTSA 5-star results for 2 variants; not yet fully rated. Rollover risk is the estimated chance of rolling over in a single-vehicle crash.
| Variant | Overall | Rollover risk |
|---|---|---|
| 2021 Ford Mustang Mach-E SUV AWD | — | 8.6 % |
| 2021 Ford Mustang Mach-E SUV RWD | — | 9.5 % |
- Electronic stability control
- Standard
- Forward collision warning
- Standard
- Lane departure warning
- Standard
- Best overall rating
- —
NHTSA New Car Assessment Program (5-Star Safety Ratings), api.nhtsa.gov · US federal work, public domain
Recalls in Canada
9 Transport Canada recalls for the 2021 Ford Mustang Mach-E.
| 2026317 30 Jun 2026 | Powertrain Issue: On certain vehicles, the differential pinion shaft could break and cause a loss of power to the wheels. This could also cause the vehicle to move when … |
| 2025326 13 Jun 2025 | Electrical Issue: Under certain conditions, the electronic door latches could stay locked after the driver and/or front passenger exit the vehicle. As a result, you may … |
| 2025260 9 May 2025 | Visual System Issue: On certain vehicles, a software problem could cause the rearview camera image not to display or to freeze when the transmission is shifted into reverse… |
| 2025105 2 Mar 2025 | High Voltage Issue: On certain vehicles, the recall repairs completed by a Ford dealer during recall 22S41 (Transport Canada recall no. 2022-308) may not have been done co… |
| 2023554 17 Oct 2023 | High Voltage Issue: On certain vehicles, the software update completed by a Ford dealer during recall 22S41 (Transport Canada recall number 2022-308) may not be effective. … |
| 2022308 10 Jun 2022 | High Voltage Issue: Under certain conditions, the main contactors for the high-voltage battery could overheat. If this happens, there could be a sudden loss of power to th… |
| 2021768 17 Dec 2021 | Seats And Restraints Issue: On certain vehicles, the rear seat belt buckles could detach from the floor in a crash. Safety Risk: A seat belt that detaches in a crash could c… |
| 2021560 15 Sept 2021 | Structure Issue: On certain vehicles, the windshield may not be properly attached. As a result, the glass can become loose and could separate from the vehicle in a cras… |
| 2021561 15 Sept 2021 | Structure Issue: On certain vehicles, the glass panel of the panoramic roof may not be properly attached. Over time, the glass could become loose and separate from the … |
Transport Canada Vehicle Recalls Database · Contains information licensed under the Open Government Licence – Canada
Recalls
Ford Motor Company (Ford) is recalling certain 2021-2023 Mustang Mach E vehicles. The rear differential pinion shaft may fracture.
Ford Motor Company (Ford) is recalling certain 2021 Mach-E vehicles that were repaired incorrectly under recall 24V777. An Over-The-Air (OTA) update to the Anti-lock Braking System (ABS) may result in a loss of power brake assist, ABS, Electronic Stability Control, Traction Control, and driver assistance features.
Ford Motor Company (Ford) is recalling certain 2021-2025 Mustang Mach E vehicles. In the event of a low battery charge, the electronic door latches may remain locked once the driver or front passenger exits and shuts the door, possibly trapping someone who is unable to use the inside door release handles, such as a child in the back seat.
Ford Motor Company (Ford) is recalling certain 2021-2024 Bronco, F-150, 2021-2024 Edge, 2022-2025 Escape, F-250, F-350, F-450, F-550, F-600, 2022-2024 Expedition, 2022-2025 Transit, 2021-2023 Mach-E, 2024 Ranger, Mustang, 2021-2023 Lincoln Nautilus, 2022-2024 Navigator, and 2023-2024 Corsair vehicles. A software error may cause the rearview camera image to delay, freeze, or not display when the vehicle is in reverse.
Ford Motor Company (Ford) is recalling certain 2021-2022 Mustang Mach-E vehicles previously repaired incorrectly under recall number 22V-412. The high voltage battery main contactors may overheat.
Ford Motor Company (Ford) is recalling certain 2021 Mach-E vehicles. An Over-The-Air (OTA) update to the Anti-lock Braking System (ABS) may result in a loss of power brake assist, ABS, Electronic Stability Control, Traction Control, and driver assistance features.
Ford Motor Company (Ford) is recalling certain 2021-2022 Mustang Mach-E vehicles equipped with an extended range battery. The high voltage battery main contactors may overheat.
Ford Motor Company (Ford) is recalling certain 2021-2022 Mustang Mach-E vehicles. The high voltage battery main contactors may overheat.
Ford Motor Company (Ford) is recalling certain 2021 Mustang Mach-E vehicles equipped with all-wheel drive. The powertrain control module (PCM) functional safety software may fail to detect a software error, resulting in unintended acceleration, unintended deceleration, or a loss of drive power.
Ford Motor Company (Ford) is recalling certain 2021-2022 Mustang Mach-E and 2022 Maverick vehicles. The rear seat belt buckles may not be properly attached to the rear floor assembly. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard numbers 208, "Occupant Crash Protection," and 210, "Seat Belt Assembly Anchorages."
Ford Motor Company (Ford) is recalling certain 2021 Mustang Mach-E vehicles. The vehicle's panoramic roof glass panel may not have been properly bonded to the vehicle, which could allow it to detach.
Ford Motor Company (Ford) is recalling certain 2021 Mustang Mach-E vehicles. The windshield may not have been properly bonded to the vehicle, which could allow it to detach. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 212, "Windshield Mounting."
Ford Motor Company (Ford) is recalling certain 2021 Mustang Mach-E vehicles. The front subframe bolts may not have been tightened properly during assembly, which could result in loose bolts.
Whether a recall was fixed on a particular car is known only to the manufacturer: check the VIN at nhtsa.gov/recalls.
NHTSA recalls · summaries in NHTSA's own words
Service bulletins
What Ford told its dealers about the 2021 Ford Mustang Mach-E: known faults, fixes and updates.
| Bulletin | Summary |
|---|---|
| 11011014 | In the affected vehicles, the Battery Charger Control Module (BCCM) software does not have a transfer function that predicts the charging port pin/terminal temperature. Some customers indicate that their battery may not fully charge and/or the charge cord may become stuck in your vehicle. Customers may also experience a burning smell or melting of the charge port pins. |
| 11010851 | For 2022-2024 e-Transit vehicles equipped with the standard range battery with engine code "ENC0" and 2021-2024 Mustang Mach-E vehicles when attempting to charge/balance high voltage battery modules (arrays) from remanufactured array kits, the Midtronics xMB tool will not recognize the remanufactured part number. |
| 11009845 | Quality improvements include: -Improve battery state of charge drainage issue due to Electronic Control Unit key off load events. -SYNC screen will display correct software update status. -Software update task will be automatically terminated after trigger expiration date |
| 11009438 | Some vehicles equipped with SYNC4 may exhibit one or more of the following symptoms after all currently available accessory protocol interface module (APIM) software updates have been performed. |
| 11009434 | Some 2021-2022 Mustang Mach-E vehicles built on or before 17-Jan-2022 and 2022 Transit vehicles built on or before 17-May-2022 may exhibit a powertrain malfunction (wrench) indicator with diagnostic trouble code (DTC) P0929:77 stored in the gear shift module (GSM). |
| 11008948 | While performing a transmission repair on some 2012-2024 Ford and Lincoln vehicles, a transmission seal kit may be on backorder due to supply chain interruptions. While performing a transmission repair on some 2012-2024 Ford and Lincoln vehicles, a transmission seal kit may be on backorder due to supply chain interruptions. |
| 11008706 | An intermittent black screen in the vehicle center display screen with a "Camera Is Unavailable. Please Contact Your Dealership." message in the instrument panel cluster (IPC) when the vehicle is in reverse and DTC B1578:89 stored in the image processing module A (IPMA) may be present on some of the following Ford and Lincoln vehicles: * 2024 F-150/F-Super Duty built on or before 08-Apr-2024 * 2024 Expedition/Navigator built on or before 07-Mar-2024 * 2024 Corsair built on or before 30-May-2024 * 2021-2024 Mustang Mach-E built on or before 20-May-2024 |
| 11008698 | Some 2021-2024 Ford and Lincoln vehicles may exhibit diagnostic trouble codes (DTCs) U2100 and/or U3002 stored in the cruise control module (CCM), side obstacle detection control module LH (SODL), side obstacle detection control module RH (SODR), side obstacle detection control module C (SODCMC) and/or side obstacle detection control module D (SODCMD) after a module replacement. |
| 11008495 | Quality improvements include: -Allows SYNC strategy for Charge Status message to match Cluster strategy. - Top off the Low Voltage battery prior to OTA update. - Enables Public Charging App function above 5 MPH. - Hides "Update Now" button on HMI when the vehicle battery health is below threshold. - Corrects "Bluecruise Maps not up to date" erroneous message. - Improves Key Off Load battery drain due to SYNC. |
| 11008477 | Quality Improvements include: - Addesses Accessory Protocol Interface Module (SYNC) displaying update status as not completed. - Reduction in Key off load battery drain via Enhanced Central Gateway (ECG) controlled reset. |
| 11008361 | In some of the affected vehicles, the Electronic Park Brake (EPB) may not function due to damaged wiring. Reason for supplement: Technical Information updated |
| 11007977 | Some 2020-2024 Explorer/Aviator/Corsair, 2021-2024 F-150/Bronco, 2023-2024 F-Super Duty, and 2024-2025 Nautilus vehicles may experience the overhead console sunglass bin cannot be locked in a closed position. |
| 11007916 | Unable To Update APIM, TCU Or GWM With FDRS And USB Drive - TSB 22-2404 Module Recovery App No Longer Available on FDRS |
| 11007911 | Some 2021 Mustang Mach-E vehicles may experience that the traction control feature cannot be turned off/disabled through the vehicles center display screen. Customers will see the soft button slide to the off position, then re-enable itself a couple seconds later. This may be due to the software in the instrument panel cluster (IPC). |
| 11007033 | Certain 2021 - 2023 Model Year Mustang Mach-E Vehicles Powertrain Control Module Coordinated Software Update In some of the affected vehicles, the vehicle may disengage the one pedal drive mode at speeds below 15 MPH accompanied by a one pedal drive fault pop-up message displayed in the instrument panel cluster. |
| 11006769 | This article supersedes TSB 24-2087 to update the vehicle lines, model years affected, action and service procedure. Some 2021-2024 Mustang Mach-E/F-150, 2022-2024 F-150 Lightning/Expedition/Navigator, 2023-2024 Corsair vehicles may exhibit an inoperative BlueCruise and lane centering with DTCs U2018:51 stored in the camera module - rear (CMR) and U0565:86 stored in the image processing module A (IPMA) without DTC U3000:49 stored in the CMR. This may be due to the software level of the CMR. To correct the condition, follow the Service Procedure to reprogram the CMR module using the latest soft |
| 11005308 | This article supersedes TSB 24-2002 to update the symptom, production fix date and the service procedure. Some 2021-2024 Mustang Mach-E vehicles built on or before 09-Jul-2024 may exhibit a wind noise from the exterior mirrors/A-pillar area when driving between 25 mph-40 mph (32 km/h-64 Km/h). This may be due to poor sealing of the lower mirror foam and the glass top run foam. To correct this condition, follow the Service Procedure to install new lower inner foam and the glass top run foam. |
| 11003273 | Quality improvements include: - Reduced ADAS loss of communication events - Adds camera retry strategy robustness action - 21 MY: Removes erroneous ""Reverse Brake Unavailable"" message. |
| 11001647 | Some 2021-2023 Mustang Mach-E vehicles may exhibit a "1 Pedal Drive Fault - Press Brake Pedal To Reduce Speed" warning message displayed in the instrument panel cluster (IPC). The customer may also notice that the 1 Pedal Drive feature has been deactivated. A diagnostic trouble code (DTC) P0C2F:92 may also be stored in the secondary on-board diagnostic module-C (SOBDMC). This concern may also be present when one pedal drive mode is enabled. This may be due to the SOBDMC. To correct the condition, follow the Service Procedure to reprogram the powertrain modules using the latest level of the For |
| 11001150 | Certain 2021-2023 Model Year Mach-E Vehicles - Paint Sealant Issues - Door Hems Inspection - Repair |
| 11001141 | Certain 2021 Model Year F-150 and Mustang Mach-E Vehicles with Ford Co-Pilot360 Active 2.0 Prep Package (Includes Ford BlueCruise Prep Kit) - BlueCruise Module Programming |
| 11001112 | Some vehicles equipped with SYNC4 may exhibit one or more of the following symptoms after all currently available accessory protocol interface module (APIM) software updates have been performed. - General system performance, stability, and intermittent system reboots. - Intermittent Wireless CarPlay or Android Auto function. - Phone related concerns with intermittent No Audio or Static. - Navigation/global positioning system (GPS) related concerns through CarPlay and Android Auto. - Alexa function consistency and stability. These symptoms may be due to the software in the APIM. Replacing the |
| 11000852 | Quality improvements include: - Update Cluster software to improve future OTA capability |
| 11000757 | This article supersedes TSB 24-2017 to update the Service Procedure and Parts List. Some 2021-2022 Mustang Mach-E vehicles built on or before 28-May-2022 may exhibit an illuminated malfunction indicator lamp (MIL) and/or powertrain malfunction (wrench) indicator with diagnostic trouble codes (DTCs) P0563, P0ADA, P0ADE, P0AA1, P0AA4, P0AA5, P0AA2, P0D10, P0D0F and/or P0C78 stored in the battery energy control module (BECM). It may also have a low/discharged 12V battery and/or display a Stop Safely Now message in the instrument panel cluster (IPC). This may be due to the high voltage battery jun |
| 11000183 | Some 2021-2023 Mustang Mach-E vehicles built on or before 21-Apr-2023 may exhibit a false alarm activation and/or warning message in the FordPass application when the doors are locked. This may be due to the software in the door latch control module E (DCME), door latch control module F (DCMF), door latch control module G (DCMG) and/or door latch control module H (DCMH). To correct the condition, download and run the door control module software update application for each module one at a time using the Ford Diagnosis and Repair System (FDRS). For claiming, use causal part 58219A65 and applica |
NHTSA manufacturer communications (public domain)
NHTSA investigations
Collisions Involving Ford BlueCruise
Collisions Involving Ford BlueCruise
High Voltage Battery Contactor Failure
Pedestrian alert sounds
NHTSA Office of Defects Investigation