Problems owners report
Complaints filed with NHTSA about the 2023 Ford Mustang Mach-E, by the system named in each complaint. One complaint can name several.
- Electrical system52
- Unknown or other27
- Forward collision avoidance25
- Power train23
- Service brakes22
- Fuel/propulsion system12
- Vehicle speed control12
- Lane departure8
- Engine8
- Steering7
NHTSA ODI complaints (public domain) · updated 23 Oct 2026 · 5 injuries and 0 deaths reported
Compared with other years
NHTSA ODI complaints by model year
New York safety inspections
At its first New York inspection the 2023 Ford Mustang Mach-E failed the safety check 0.52% of the time — 24% less often than the average 2023 passenger car (0.69%). Median odometer at inspection: 9,236 miles.
NY DMV Vehicle Inspections (vezn-fmmk), initial inspections since Aug 2021 · how we count
In the Netherlands
489 first registered in 2023 are on Dutch roads; 27% arrived later as imports. Median list price when new: €60,599.
Most common APK defects
- Band onvoldoende profiel7
- Dimlicht onjuist afgesteld4
- Bandenspanning niet op juiste waarde2
- Ruitenwisserinstallatie werkt niet goed2
- Koplamp met afwijkend lichtbeeld onjuist afgesteld1
- Band(en) aanwezig met een profieldiepte van 1,6 t/m 2,5 mm1
Colours
RDW Open Data: registered vehicles and APK defects (CC0) · defect descriptions in the RDW's Dutch wording
In the United Kingdom
2,780 cars built in 2023 were licensed for the road at the end of 2025, and 50 more were declared off the road (SORN).
Department for Transport and DVLA, vehicle licensing statistics (table VEH0124, year of manufacture) · Open Government Licence v3.0
In Finland
251 of these cars first registered in 2023 were in use in Finland on 30 Jun 2026, with an average of 34,000 km on the odometer at their last inspection.
Traficom (Finnish Transport and Communications Agency), open data on vehicles in use · CC BY 4.0
Crash-test ratings
NHTSA 5-star results for 2 variants; not yet fully rated. Rollover risk is the estimated chance of rolling over in a single-vehicle crash.
| Variant | Overall | Rollover risk |
|---|---|---|
| 2023 Ford Mustang Mach-E BEV SUV AWD | — | 8.6 % |
| 2023 Ford Mustang Mach-E BEV SUV RWD | — | 9.5 % |
- Electronic stability control
- Standard
- Forward collision warning
- Standard & Optional
- Lane departure warning
- Standard
- Best overall rating
- —
NHTSA New Car Assessment Program (5-Star Safety Ratings), api.nhtsa.gov · US federal work, public domain
Recalls in Canada
7 Transport Canada recalls for the 2023 Ford Mustang Mach-E.
| 2026431 9 Sept 2026 | High Voltage Issue: This recall is for certain vehicles that had a battery energy control module (BECM) replaced during service. On certain vehicles, the replacement batte… |
| 2026368 28 Jul 2026 | Structure Issue: On certain vehicles, the left and right rear quarter window glass trims may not have been secured properly. As a result, the trim(s) could loosen and s… |
| 2026317 30 Jun 2026 | Powertrain Issue: On certain vehicles, the differential pinion shaft could break and cause a loss of power to the wheels. This could also cause the vehicle to move when … |
| 2025326 13 Jun 2025 | Electrical Issue: Under certain conditions, the electronic door latches could stay locked after the driver and/or front passenger exit the vehicle. As a result, you may … |
| 2025260 9 May 2025 | Visual System Issue: On certain vehicles, a software problem could cause the rearview camera image not to display or to freeze when the transmission is shifted into reverse… |
| 2024692 8 Nov 2024 | Visual System Issue: On certain vehicles, the windshield wiper motor may not have been manufactured properly. As a result, the motor could fail and cause the windshield wip… |
| 2024461 12 Aug 2024 | Visual System This recall was replaced by Transport Canada recall no. 2024-692. Issue: On certain vehicles, the windshield wiper motor may not have been manufactured p… |
Transport Canada Vehicle Recalls Database · Contains information licensed under the Open Government Licence – Canada
Recalls
Ford Motor Company (Ford) is recalling certain 2023-2025 Mustang Mache E vehicles that received a new Battery Energy Control Module (BECM) during a prior repair. The battery energy control module software may cause an incorrect state of charge to display in the vehicle, or lead to an increased risk of a high voltage battery fire after repeated DC Fast Charging cycles.
Ford Motor Company (Ford) is recalling certain 2023-2025 Mustang Mach E vehicles. The rear side quarter window glass trim may be improperly secured, which can allow it to detach.
Ford Motor Company (Ford) is recalling certain 2021-2023 Mustang Mach E vehicles. The rear differential pinion shaft may fracture.
Ford Motor Company (Ford) is recalling certain 2021-2025 Mustang Mach E vehicles. In the event of a low battery charge, the electronic door latches may remain locked once the driver or front passenger exits and shuts the door, possibly trapping someone who is unable to use the inside door release handles, such as a child in the back seat.
Ford Motor Company (Ford) is recalling certain 2021-2024 Bronco, F-150, 2021-2024 Edge, 2022-2025 Escape, F-250, F-350, F-450, F-550, F-600, 2022-2024 Expedition, 2022-2025 Transit, 2021-2023 Mach-E, 2024 Ranger, Mustang, 2021-2023 Lincoln Nautilus, 2022-2024 Navigator, and 2023-2024 Corsair vehicles. A software error may cause the rearview camera image to delay, freeze, or not display when the vehicle is in reverse.
Ford Motor Company (Ford) is recalling certain 2023-2024 Maverick, Ford Bronco Sport, and Mustang Mach-E vehicles. The front windshield wiper motor may become inoperative, causing the wipers to fail.
Whether a recall was fixed on a particular car is known only to the manufacturer: check the VIN at nhtsa.gov/recalls.
NHTSA recalls · summaries in NHTSA's own words
Service bulletins
What Ford told its dealers about the 2023 Ford Mustang Mach-E: known faults, fixes and updates.
| Bulletin | Summary |
|---|---|
| 11011014 | In the affected vehicles, the Battery Charger Control Module (BCCM) software does not have a transfer function that predicts the charging port pin/terminal temperature. Some customers indicate that their battery may not fully charge and/or the charge cord may become stuck in your vehicle. Customers may also experience a burning smell or melting of the charge port pins. |
| 11010851 | For 2022-2024 e-Transit vehicles equipped with the standard range battery with engine code "ENC0" and 2021-2024 Mustang Mach-E vehicles when attempting to charge/balance high voltage battery modules (arrays) from remanufactured array kits, the Midtronics xMB tool will not recognize the remanufactured part number. |
| 11010786 | Some 2022-2024 Mustang Mach-E vehicles may exhibit an inoperative BlueCruise and lane centering with diagnostic trouble code (DTC) U3000:49 stored in the camera module rear (CMR). |
| 11009438 | Some vehicles equipped with SYNC4 may exhibit one or more of the following symptoms after all currently available accessory protocol interface module (APIM) software updates have been performed. |
| 11008948 | While performing a transmission repair on some 2012-2024 Ford and Lincoln vehicles, a transmission seal kit may be on backorder due to supply chain interruptions. While performing a transmission repair on some 2012-2024 Ford and Lincoln vehicles, a transmission seal kit may be on backorder due to supply chain interruptions. |
| 11008706 | An intermittent black screen in the vehicle center display screen with a "Camera Is Unavailable. Please Contact Your Dealership." message in the instrument panel cluster (IPC) when the vehicle is in reverse and DTC B1578:89 stored in the image processing module A (IPMA) may be present on some of the following Ford and Lincoln vehicles: * 2024 F-150/F-Super Duty built on or before 08-Apr-2024 * 2024 Expedition/Navigator built on or before 07-Mar-2024 * 2024 Corsair built on or before 30-May-2024 * 2021-2024 Mustang Mach-E built on or before 20-May-2024 |
| 11008698 | Some 2021-2024 Ford and Lincoln vehicles may exhibit diagnostic trouble codes (DTCs) U2100 and/or U3002 stored in the cruise control module (CCM), side obstacle detection control module LH (SODL), side obstacle detection control module RH (SODR), side obstacle detection control module C (SODCMC) and/or side obstacle detection control module D (SODCMD) after a module replacement. |
| 11008554 | "Quality Improvements include: '- Improved connectivity. - Reduces TCU based Key Off Load battery drain. - Map orientation improvement - Removes false""IP Configuration Failure"" message when wrong WiFi password is entered. - Improves functionality of Stolen Vehicle Services" |
| 11008499 | "Quality improvements include: -Allows SYNC strategy for Charge Status message to match Cluster strategy. - Top off the Low Voltage battery prior to OTA update. (EV only) - Enables Public Charging App function above 5 MPH. - Hides ""Update Now"" button on HMI when the vehicle battery health is below threshold. - Corrects ""Bluecruise Maps not up to date"" erroneous message. - Improves Key Off Load battery drain due to SYNC. " |
| 11008378 | In some of the affected vehicles, if an attempt is made to repair a flat tire using the sealant system included in the vehicles tire sealant and inflator kit, the system will not provide sealant or air to inflate and seal the tire. The air-only function will operate as expected. |
| 11007977 | Some 2020-2024 Explorer/Aviator/Corsair, 2021-2024 F-150/Bronco, 2023-2024 F-Super Duty, and 2024-2025 Nautilus vehicles may experience the overhead console sunglass bin cannot be locked in a closed position. |
| 11007138 | Quality Improvements include: - Reduction in Key off load battery drain via Enhanced Central Gateway (ECG) controlled reset. |
| 11007130 | Quality Improvements include: - Addresses Accessory Protocol Interface Module (SYNC) displaying update status as not completed. - Reduction in Key off load battery drain via Enhanced Central Gateway (ECG) controlled reset. - Reduction in Key off load battery drain due to Bluetooth Low Energy Module (BLEM) software - Addresses potential lock out condition post OTA update. |
| 11007124 | Quality Improvements include: - 23 MY Robustness action to improve Phone as a Key Feature Key functionality post Enhanced Central Gateway (ECG) reset. - 23 MY Minor quality fixes in Enhanced Central Gateway (ECG) Software, not affecting vehicle operation. - Addresses potential unintended lock out of vehicle after OTA update. |
| 11007033 | Certain 2021 - 2023 Model Year Mustang Mach-E Vehicles Powertrain Control Module Coordinated Software Update In some of the affected vehicles, the vehicle may disengage the one pedal drive mode at speeds below 15 MPH accompanied by a one pedal drive fault pop-up message displayed in the instrument panel cluster. |
| 11006769 | This article supersedes TSB 24-2087 to update the vehicle lines, model years affected, action and service procedure. Some 2021-2024 Mustang Mach-E/F-150, 2022-2024 F-150 Lightning/Expedition/Navigator, 2023-2024 Corsair vehicles may exhibit an inoperative BlueCruise and lane centering with DTCs U2018:51 stored in the camera module - rear (CMR) and U0565:86 stored in the image processing module A (IPMA) without DTC U3000:49 stored in the CMR. This may be due to the software level of the CMR. To correct the condition, follow the Service Procedure to reprogram the CMR module using the latest soft |
| 11006045 | Certain 2023 Model Year Mustang Mach-E Vehicles 12 Volt (12V) Battery Test and Remote Climate Control Module (RCCM) Reset On the affected vehicles, the Remote Climate Control Module (RCCM) may stay awake after the vehicle is turned off, creating a Key Off Load (KOL). This may cause DTC B1616-04 to set, and a message Electrical System Drain Service Required to appear on the Instrument Panel Cluster (IPC) and may also lead to a discharge of the 12V battery if the vehicle is parked for approximately 10-15 days |
| 11005840 | Some 2023 Mustang Mach-E/e-Transit vehicles built on or before 09-Dec-2023 may exhibit an illuminated powertrain malfunction (wrench) indicator with diagnostic trouble codes (DTC) P0B3B, P0B40, P0B45, P0B4A, P0B4F, P0B54, P0B59, and/or P0B5E stored in the battery energy control module (BECM). Vehicle may also exhibit a no start condition, inability to charge the battery and/or a "Stop Safely Now" message displayed in the instrument panel cluster (IPC). This may be due to an intermittent condition in the BECM flexible printed circuit cable. |
| 11005308 | This article supersedes TSB 24-2002 to update the symptom, production fix date and the service procedure. Some 2021-2024 Mustang Mach-E vehicles built on or before 09-Jul-2024 may exhibit a wind noise from the exterior mirrors/A-pillar area when driving between 25 mph-40 mph (32 km/h-64 Km/h). This may be due to poor sealing of the lower mirror foam and the glass top run foam. To correct this condition, follow the Service Procedure to install new lower inner foam and the glass top run foam. |
| 11003273 | Quality improvements include: - Reduced ADAS loss of communication events - Adds camera retry strategy robustness action - 21 MY: Removes erroneous ""Reverse Brake Unavailable"" message. |
| 11003265 | Quality improvements include: - Update to resolve potential KOL/battery drain. |
| 11003262 | Quality Improvments include: - Phone as a Key resolution, not affecting customer vehicles. |
| 11001647 | Some 2021-2023 Mustang Mach-E vehicles may exhibit a "1 Pedal Drive Fault - Press Brake Pedal To Reduce Speed" warning message displayed in the instrument panel cluster (IPC). The customer may also notice that the 1 Pedal Drive feature has been deactivated. A diagnostic trouble code (DTC) P0C2F:92 may also be stored in the secondary on-board diagnostic module-C (SOBDMC). This concern may also be present when one pedal drive mode is enabled. This may be due to the SOBDMC. To correct the condition, follow the Service Procedure to reprogram the powertrain modules using the latest level of the For |
| 11001150 | Certain 2021-2023 Model Year Mach-E Vehicles - Paint Sealant Issues - Door Hems Inspection - Repair |
| 11001112 | Some vehicles equipped with SYNC4 may exhibit one or more of the following symptoms after all currently available accessory protocol interface module (APIM) software updates have been performed. - General system performance, stability, and intermittent system reboots. - Intermittent Wireless CarPlay or Android Auto function. - Phone related concerns with intermittent No Audio or Static. - Navigation/global positioning system (GPS) related concerns through CarPlay and Android Auto. - Alexa function consistency and stability. These symptoms may be due to the software in the APIM. Replacing the |
NHTSA manufacturer communications (public domain)
NHTSA investigations
Collisions Involving Ford BlueCruise
Collisions Involving Ford BlueCruise
NHTSA Office of Defects Investigation