The defect
Ford Motor Company (Ford) is recalling certain 2024-2025 Lincoln Nautilus vehicles that were repaired incorrectly under recall 24V953. The window automatic reversal system may not react correctly after detecting an obstruction. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 118, "Power-Operated Window Systems."
The risk
A closing window may exert excessive force by pinching a driver or passenger before retracting, increasing the risk of injury.
The remedy
Dealers will update the driver door module (DDM) and the passenger door module (PDM) software, free of charge. Owner notification letters were mailed on September 23, 2025. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 25C36.
NHTSA's own wording · initiated by MFR
Vehicles covered
| Model | Model years |
|---|---|
| Lincoln Nautilus | 2024, 2025 |
Components: VISIBILITY:POWER WINDOW DEVICES AND CONTROLS
Model years in this recall
NHTSA complaints and the number of recall campaigns for each model year this recall covers.
| Model | Year | Complaints | Recalls |
|---|---|---|---|
| Lincoln Nautilus | 2024 | 22 | 7 |
| Lincoln Nautilus | 2025 | 22 | 6 |
Other visibility recalls in 2025
27 of the 891 recall campaigns reported to NHTSA in 2025 concerned the visibility; Ford Motor Company filed 737 campaigns in all.
| 25V853000 10 Dec 2025 | Motor Coach Industries, Inc |
| 25V807000 20 Nov 2025 | Nissan North America, Inc. |
| 25V726000 24 Oct 2025 | Ford Motor Company |
| 25V730000 24 Oct 2025 | Ford Motor Company |
| 25V729000 24 Oct 2025 | Ford Motor Company |
| 25V696000 14 Oct 2025 | Nova Bus (US) Inc. |
| 25V683000 10 Oct 2025 | Ford Motor Company |
| 25V671000 8 Oct 2025 | BMW of North America, LLC |
NHTSA recalls (public domain) · all recalls of 2025