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CarsLore / US recalls / 2025 / 25V552000

Recall 25V552000

Back over prevention · Chrysler (FCA US, LLC)

26 Aug 2025reported to NHTSA
219,577vehicles potentially affected
2models · 5 model years
Noneowner advisory

The defect

Chrysler (FCA US, LLC) is recalling certain 2019-2021 Ram ProMaster and 2019-2020 Dodge Journey vehicles. Cracks in the microprocessor may cause the vehicle's rearview camera image not to display properly. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 111, "Rear Visibility.

The risk

A rearview image that does not display properly reduces the driver's view behind the vehicle, increasing the risk of a crash.

The remedy

Dealers will replace the rearview camera, free of charge. Interim notification letters, notifying owners of the safety risk, were mailed beginning September 30, 2025. A second notice will be sent once the final remedy is available, anticipated July 2026. Owners may contact Chrysler customer service at 800-853-1403. Chrysler's number for this recall is 59C.

NHTSA's own wording · initiated by ODI

Vehicles covered

ModelModel years
Dodge Journey2019, 2020
Ram ProMaster2019, 2020, 2021

Components: BACK OVER PREVENTION: SENSING SYSTEM: CAMERA

Model years in this recall

NHTSA complaints and the number of recall campaigns for each model year this recall covers.

ModelYearComplaintsRecallsComplaints about back over prevention
Dodge Journey2019102119
Dodge Journey202066114
Ram ProMaster20196092
Ram ProMaster202042511
Ram ProMaster2021111824

Other back over prevention recalls in 2025

52 of the 891 recall campaigns reported to NHTSA in 2025 concerned the back over prevention; Chrysler (FCA US, LLC) filed 225 campaigns in all.

25V908000
23 Dec 2025
Volvo Car USA, LLC413,151
25V903000
21 Dec 2025
Lamborghini (Automobili Lamborghini)10,554
25V896000
19 Dec 2025
Porsche Cars North America, Inc.172,107
25V900000
19 Dec 2025
Volkswagen Group of America, Inc.356,894
25V888000
18 Dec 2025
Ford Motor Company35
25V887000
18 Dec 2025
Ford Motor Company2
25V878000
18 Dec 2025
General Motors, LLC81,177
25V830000
1 Dec 2025
Mercedes-Benz USA, LLC1,899

NHTSA recalls (public domain) · all recalls of 2025