Complaints by model year
Each bar is one model year. The most recent years are still collecting complaints.
NHTSA ODI complaints (public domain) · updated 23 Oct 2026
Year by year
| Model year | Complaints | Recalls |
|---|---|---|
| 2025 | 0 | 2 |
| 2024 | 0 | 2 |
| 2023 | 0 | 1 |
| 2022 | 0 | 1 |
| 2021 | 0 | 0 |
| 2020 | 0 | 0 |
| 2019 | 0 | 0 |
| 2018 | 0 | 0 |
| 2017 E4 | 0 | 3 |
| 2016 E4 | 1 | 3 |
| 2015 E4 | 1 | 1 |
| 2013 E4 | 0 | 1 |
| 2012 E4 | 0 | 1 |
| 2011 E4 | 0 | 1 |
| 2010 E4 | 1 | 1 |
| 2009 E4 | 0 | 1 |
| 2002 | 2 | 0 |
A model year gets its own page when it has enough data for at least three sections
Most common problems
- Electrical system4
- Service brakes2
- Service brakes, hydraulic1
- Exterior lighting1
NHTSA ODI complaints, all model years
Recalls
8 campaigns cover the E4.
GEM WAEV LLC (GEM) is recalling certain 2022-2025 e2, e4, e6, and eLXD vehicles. The retaining fasteners between the ball joint and the hub strut may have been improperly tightened, which can result in ball joint separation from the wheel.
GEM WAEV LLC (GEM) is recalling certain 2024-2025 e2, e4, e6, and eLXD vehicles. The mounting screws between the ball joint and the hub strut may have been improperly tightened, resulting in ball joint separation from the wheel.
Polaris Industries, Inc. (Polaris) is recalling certain 2016-2017 GEM E2, E4, E6, and ELXD vehicles. The drive mode switch can send an incorrect signal, causing the vehicle to become inoperative or go in the opposite direction than intended.
Polaris Industries, Inc. (Polaris) is recalling certain 2016-2017 GEM E2, E4, E6, and ELXD electric vehicles, equipped with steel wheels. The lug nuts on the front wheels may loosen, potentially resulting in a front wheel detaching from the vehicle.
Polaris Industries, Inc. (Polaris) is recalling certain 2016-2017 GEM E2, E4, E6, and ELXD electric vehicles manufactured May 29, 2015, to November 18, 2016. The drive mode switch can send an incorrect signal, causing the vehicle to go in the opposite direction than intended.
Polaris Industries, Inc. (Polaris) is recalling certain model year 2015 GEM EL, ES, E4, E4S, ELXD, E6, E6S, and E2 vehicles manufactured December 15, 2014, to August 25, 2015. The seat belts in the affected vehicles have retractor mechanisms that may fail, causing the seat belt to be stuck in one position. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 209, "Seat Belt Assemblies."
Polaris is recalling certain model year 2010-2013 Global Electric Motorcars manufactured from January 14, 2010, through November 23, 2012. The parking brake has mechanical components which may wear prematurely and prevent the brake from engaging.
GEM IS RECALLING CERTAIN MODEL YEAR 2009 NEIGHBORHOOD ELECTRIC VEHICLES. THE PARKING BRAKE CABLE MAY HAVE BEEN IMPROPERLY CRIMPED. THIS COULD CAUSE THE PARKING BRAKE CABLE TO SEPARATE FROM THE ACTUATOR HANDLE WHILE APPLIED.
NHTSA recalls