The defect
GEM WAEV LLC (GEM) is recalling certain 2024-2025 e2, e4, e6, and eLXD vehicles. The mounting screws between the ball joint and the hub strut may have been improperly tightened, resulting in ball joint separation from the wheel.
The risk
Ball joint separation can cause a loss of steering control, increasing the risk of a crash.
The remedy
Dealers will tighten the mounting screws, free of charge. Owner notification letters were mailed January 31, 2025. Owners may contact GEM customer service at 1-800-688-8680. This recall is superseded by NHTSA recall 25V-380.
NHTSA's own wording · initiated by MFR
Vehicles covered
| Model | Model years |
|---|---|
| GEM E2 | 2024, 2025 |
| GEM E4 | 2024, 2025 |
| GEM E6 | 2024, 2025 |
| GEM Elxd | 2024, 2025 |
Components: SUSPENSION:FRONT:CONTROL ARM:LOWER BALL JOINT | WHEELS:LUGS/NUTS/BOLTS/STUDS | SUSPENSION:FRONT:CONTROL ARM:UPPER BALL JOINT
Model years in this recall
NHTSA complaints and the number of recall campaigns for each model year this recall covers.
| Model | Year | Complaints | Recalls |
|---|---|---|---|
| GEM E2 | 2024 | 0 | 2 |
| GEM E2 | 2025 | 0 | 2 |
| GEM E4 | 2024 | 0 | 2 |
| GEM E4 | 2025 | 0 | 2 |
| GEM E6 | 2024 | 0 | 2 |
| GEM E6 | 2025 | 0 | 2 |
| GEM Elxd | 2024 | 0 | 2 |
| GEM Elxd | 2025 | 0 | 2 |
Other wheels recalls in 2024
11 of the 950 recall campaigns reported to NHTSA in 2024 concerned the wheels; GEM WAEV LLC filed 2 campaigns in all.
| 24V911000 5 Dec 2024 | Toyota Motor Engineering & Manufacturing |
| 24V905000 2 Dec 2024 | Pierce Manufacturing |
| 24V809000 28 Oct 2024 | Porsche Cars North America, Inc. |
| 24V665000 10 Sept 2024 | Volvo Trucks North America |
| 24V578000 2 Aug 2024 | Doosan Bobcat North America, Inc. |
| 24V544000 19 Jul 2024 | Doosan Portable Power |
| 24V393000 3 Jun 2024 | Daimler Trucks North America, LLC |
| 24V392000 3 Jun 2024 | Daimler Trucks North America, LLC |
NHTSA recalls (public domain) · all recalls of 2024