The defect
GEM WAEV LLC (GEM) is recalling certain 2022-2025 e2, e4, e6, and eLXD vehicles. The retaining fasteners between the ball joint and the hub strut may have been improperly tightened, which can result in ball joint separation from the wheel.
The risk
Ball joint separation can cause a loss of steering control, increasing the risk of a crash.
The remedy
Dealers will inspect and tighten the retaining fasteners or replace the ball joints as necessary, free of charge. Owner notification letters were mailed July 7, 2025. Owners may contact GEM customer service at 1-800-688-8680. This recall replaces NHTSA recall 24V971.
NHTSA's own wording · initiated by MFR
Vehicles covered
| Model | Model years |
|---|---|
| GEM E2 | 2022, 2023, 2024, 2025 |
| GEM E4 | 2022, 2023, 2024, 2025 |
| GEM E6 | 2022, 2023, 2024, 2025 |
| GEM Elxd | 2009, 2023, 2024, 2025 |
Components: SUSPENSION:FRONT:CONTROL ARM:LOWER BALL JOINT | WHEELS:LUGS/NUTS/BOLTS/STUDS | SUSPENSION:FRONT:CONTROL ARM:UPPER BALL JOINT
Model years in this recall
NHTSA complaints and the number of recall campaigns for each model year this recall covers.
| Model | Year | Complaints | Recalls |
|---|---|---|---|
| GEM E2 | 2022 | 0 | 1 |
| GEM E2 | 2023 | 0 | 1 |
| GEM E2 | 2024 | 0 | 2 |
| GEM E2 | 2025 | 0 | 2 |
| GEM E4 | 2022 | 0 | 1 |
| GEM E4 | 2023 | 0 | 1 |
| GEM E4 | 2024 | 0 | 2 |
| GEM E4 | 2025 | 0 | 2 |
| GEM E6 | 2022 | 0 | 1 |
| GEM E6 | 2023 | 0 | 1 |
| GEM E6 | 2024 | 0 | 2 |
| GEM E6 | 2025 | 0 | 2 |
| GEM Elxd | 2009 | 0 | 2 |
| GEM Elxd | 2023 | 0 | 1 |
| GEM Elxd | 2024 | 0 | 2 |
| GEM Elxd | 2025 | 0 | 2 |
Other wheels recalls in 2025
4 of the 891 recall campaigns reported to NHTSA in 2025 concerned the wheels; GEM WAEV LLC filed 2 campaigns in all.
| 25V835000 3 Dec 2025 | Volkswagen Group of America, Inc. |
| 25V150000 7 Mar 2025 | Mercedes-Benz USA, LLC |
| 25V033000 23 Jan 2025 | Subaru of America, Inc. |
NHTSA recalls (public domain) · all recalls of 2025