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CarsLore / Audi / Q5 / 2014

2014 Audi Q5

105 owner complaints — #4 of 18 Q5 model years. 5 recalls, 25 service bulletins.

105complaints · 5 crashes, 1 fires
5recalls
25manufacturer bulletins
50,000 mimedian mileage at failure

Problems owners report

Complaints filed with NHTSA about the 2014 Audi Q5, by the system named in each complaint. One complaint can name several.

  • Engine36
  • Steering17
  • Fuel/propulsion system11
  • Unknown or other11
  • Structure10
  • Electrical system9
  • Suspension7
  • Power train6
  • Service brakes4
  • Exterior lighting3

NHTSA ODI complaints (public domain) · updated 23 Oct 2026 · 7 injuries and 0 deaths reported

Compared with other years

’08’11’14’17’20’23’26105’08’11’14’17’20’23’26105

NHTSA ODI complaints by model year

Fatal crashes in the US

From 2020 to 2023, 16 2014 Q5 vehicles were involved in crashes on US public roads in which someone died; 7 people died inside them, and 3 of the vehicles rolled over. This is a count, not a crash rate: it grows with the number of cars on the road.

NHTSA Fatality Analysis Reporting System (FARS), crash years 2020–2023 (public domain)

New York safety inspections

At its first New York inspection the 2014 Audi Q5 failed the safety check 1.62% of the time — 30% less often than the average 2014 passenger car (2.30%). Median odometer at inspection: 94,516 miles.

7,904first inspections
1.62%failed on safety
94,516 mimedian odometer
0.0%0.7%1.5%’09’11’13’14’15’17’19’21’23’25’261.6%0.0%0.7%1.5%’09’12’14’15’18’21’24’261.6%

NY DMV Vehicle Inspections (vezn-fmmk), initial inspections since Aug 2021 · how we count

Registered new in Europe in 2014

45,491 new Audi Q5 cars were registered in the EU, Norway and Iceland in 2014; the largest markets were Germany (14,765), the United Kingdom (8,250), France (4,585).

Average mass
1,876 kg
Average power
139 kW
Fuel type recorded
Diesel 93% · Petrol 6.7%

European Environment Agency, CO₂ emissions from new passenger cars · averages weighted by registrations; CO₂ is the type-approval value; fuel type as recorded at registration, where many non-plug-in hybrids appear as petrol · re-use permitted with acknowledgement

Engines

The most common engines in 2014 Audi Q5 cars on Dutch roads are the 2.0 petrol (165 kW, 221 hp), 2.0 diesel (130 kW, 174 hp) and 3.0 petrol (200 kW, 268 hp), out of 7 versions with at least 20 cars.

EnginePowerCarsShare
2.0 petrol165 kW 221 hp37755%
2.0 diesel130 kW 174 hp8212%
3.0 petrol200 kW 268 hp7611%
2.0 petrol162 kW 217 hp467%
3.0 diesel180 kW 241 hp416%
2.0 petrol132 kW 177 hp386%
2.0 diesel110 kW 148 hp213%

RDW Open Data (CC0): registered passenger cars and their fuel data · engine size rounded to 0.1 litre, net maximum power · versions with at least 20 cars

In the Netherlands

731 first registered in 2014 are on Dutch roads; 52% arrived later as imports. Median list price when new: €71,013.

68.9%had an APK defect recorded since June 2022
96.6%logical odometer history
2.7%with a recall still open

Most common APK defects

Colours

Grey 42%Black 31%Blue 14%White 9%Brown 3%Red 1%

RDW Open Data: registered vehicles and APK defects (CC0) · defect descriptions in the RDW's Dutch wording

In the United Kingdom

7,378 cars built in 2014 were licensed for the road at the end of 2025, and 128 more were declared off the road (SORN).

7,378licensed, end of 2025
98%of those still registered are on the road

Department for Transport and DVLA, vehicle licensing statistics (table VEH0124, year of manufacture) · Open Government Licence v3.0

MOT test results in Great Britain

In 2023, 8,729 of these cars first registered in 2014 took their annual MOT test. 82% passed first time; among all cars first registered in 2014 the figure was 72%.

82%passed first time
72%all cars from 2014
82,600 miaverage mileage at the test (all cars 74,000 mi)
Failed onThese carsAll cars from 2014
Body, chassis, structure4.8%2.5%
Tyres4.8%6.8%
Lamps, reflectors and electrical equipment3.6%10.0%
Suspension2.5%8.2%
Brakes2.5%6.0%
Visibility2.0%4.3%

DVSA anonymised MOT tests and results, 2023 (Department for Transport) · Open Government Licence v3.0 · first tests only; a fix made at the test station within the hour still counts as a fail

In New Zealand

281 2014 cars are on the New Zealand register; 58% arrived as used imports, 41% were sold new in New Zealand.

NZ Transport Agency Waka Kotahi, Motor Vehicle Register (March 2026) · CC BY 4.0

Crash-test ratings

NHTSA 5-star results for 2 variants; 0 of 2 rated variants score five stars overall. Rollover risk is the estimated chance of rolling over in a single-vehicle crash.

VariantOverallFrontalSideRolloverRollover risk
2014 Audi Q5 HEV SUV AWD★★★★☆★★★★☆★★★★★★★★★☆15.1 %
2014 Audi Q5 SUV AWD★★★★☆★★★★☆★★★★★★★★★☆15.1 %
Electronic stability control
Standard
Forward collision warning
Optional
Lane departure warning
No
Best overall rating
4 / 5

NHTSA New Car Assessment Program (5-Star Safety Ratings), api.nhtsa.gov · US federal work, public domain

Fuel consumption

Official Canadian test results for 3 variants: combined 9.0–11.2 L/100 km (about 21–26 mpg US), CO₂ 239–258 g/km.

VariantEngineTransmissionCityHighwayCombinedCO₂ g/km
Q5 TDI (modified) · Sport utility vehicle: Small · Diesel3.0 L, 6 cyl.AS810.27.89.0244
Q5 · Sport utility vehicle: Small · Premium gasoline2.0 L, 4 cyl.AS812.08.510.4239
Q5 · Sport utility vehicle: Small · Premium gasoline3.0 L, 6 cyl.AS812.99.211.2258

Litres per 100 km. Natural Resources Canada, Fuel consumption ratings (open.canada.ca) · Open Government Licence – Canada

Recalls in Canada

5 Transport Canada recalls for the 2014 Audi Q5.

2018174
11 Apr 2018
Electrical
On certain vehicles equipped with a 2.0L TFSI engine, the electric coolant pump could experience a short circuit and/or overheat. A short circuit or overheatin…
2017483
6 Oct 2017
Electrical
On certain vehicles, the contacts within the electrical connector of the auxiliary heater could corrode. This could cause the auxiliary heater to fail and/or ca…
2017243
4 May 2017
Fuel System
On certain vehicles, the fuel pump flange may develop fine cracks or fissures, which could result in a fuel leak. Leaking fuel, in the presence of an ignition s…
2017003
4 Jan 2017
Airbag
On certain vehicles, if the water drainage system of the panoramic sunroof becomes damaged or impaired (such as during a repair), water could enter the side hea…
2017002
4 Jan 2017
Engine
On certain vehicles equipped with a 2.0L TFSI engine, the coolant pump could become blocked by debris from the cooling system. This could lead to the pump over…

Transport Canada Vehicle Recalls Database · Contains information licensed under the Open Government Licence – Canada

Recalls

18V229000 · Engine and engine cooling11 Apr 2018 · 342,867 vehicles

Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2013-2017 Audi A5 Cabriolet, A5 Sedan and Audi Q5 vehicles, 2012-2015 Audi A6 vehicles and 2013-2016 Audi A4 Sedan and A4 allroad vehicles. These vehicles, equipped with 2.0l Turbo FSI engines, have an electric coolant pump that can either become blocked with debris from the cooling system causing it to overheat or can short-circuit from moisture within the pump.

17V622000 · Electrical system5 Oct 2017 · 216,913 vehicles

Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2013-2016 Audi A5 Coupe, A5 Cabriolet, A4 Sedan, A4 Allroad and Q5 vehicles. Contact corrosion within the electrical connector for the auxiliary heater may cause the heater wires to overheat or melt.

17V298000 · Fuel system, gasoline3 May 2017 · 240,487 vehicles

Volkswagen Group of America, Inc. (Volkswagen) is recalling certain model year 2013-2017 Audi Q5 and 2013-2017 Audi Q7 vehicles. These gasoline-powered vehicles have a fuel pump flange that may crack, allowing fuel to leak.

17V001000 · Air bags3 Jan 2017 · 234,057 vehicles

Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2011-2017 Audi Q5 vehicles. The sunroof drainage system may allow water to soak into the foam surrounding the side head air bag inflator canister resulting in the corrosion of the canister. If this happens, the corrosion can weaken the canister and the inflator could fracture without air bag deployment, propelling fragments into the passenger compartment, striking and causing serious injury to vehicle occupants.

17V002000 · Engine and engine cooling3 Jan 2017 · 342,867 vehicles

Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2013-2017 Audi A5, A5 Cabriolet and Q5 vehicles, 2013-2016 Audi Allroad and Audi A4 vehicles and 2012-2015 Audi A6 vehicles. These vehicles, equipped with 2.0l Turbo FSI engines, have an electric coolant pump that can be blocked with debris from the cooling system, resulting in the pump overheating.

Whether a recall was fixed on a particular car is known only to the manufacturer: check the VIN at nhtsa.gov/recalls.

NHTSA recalls · summaries in NHTSA's own words

Service bulletins

What Audi told its dealers about the 2014 Audi Q5: known faults, fixes and updates.

BulletinSummary
11011303This bulletin provides information when the anti-theft alarm activates for no reason, or when the anti-theft alarm does not activate.
11011296This bulletin provides service-info relating to lithium-ion high-voltage batteries; determining energy content.
11011285This TSB Provides information when parking assistance provides false warnings.
11011282This bulletin provides information when speaker rattles, vibrations, or audio interference is noted.
11011240This bulletin provides information about professional noise analysis with the VAS 611 015 PICO-NVH tool
11009983Vehicle Concerns Before Recall Repair Available
11009941This bulletin provides diagnostic information regarding the locking system.
11009928This bulletin provides informatin when the engine does not run smoothly at idling speeds.
11009375This bulletin provides information pertaining to the GFF test plan required for A/C compressore replacements, regardless of the concern.
11009356This bulletin provides informaion regarding zirconium inserts in the bake piston for vehicle equipped with ceramic brakes.
11009351This bulletin provides information regarding the general approach to brakes rubbing.
11009348This bulleitn provides information when there is an implausible signal in the ABS/ESC speed sensor.
11009347This bulletin provides information when there are vibrations and rotational steering wheel vibrations.
11009332This bulletin provides information when there are noises and/or vibration in tight turns in vehicles with quattro drive.
11009327This bulletin provides information when ther is an Engine: start/stop system fault shown and start/stop system not is working; mileage below 50 km/32 miles.
11009313This bulletin provides guidance in order to provid informaiton regarding preparatoin when calling the Audi Technical Assistnce Center (TAC).
11009312This bulletin provides informationw hen there are car was brush bristles trapped in the seam between the headlight and fender.
11007354This bulletin provides service-info relating to lithium-ion high-voltage batteries; determining energy content.
11007345This bulletin proves information when the bluetooth does not work, adaption channel deactivated.
11007315This bulletin provides information vibrations and rotational steering wheel vibrations.
11007305This bulletin offers information about the basic information needed for technical requests for gaerbox complaints.
11007301This bulletin provides information when there are functional restrictions or driving behavior due to diesel detected in petrol.
11007297This bulletin provides service information ror when the fuel tank cannot be fully filled.
11007273This bulletin provides service-info relating to lithium-ion high-voltage batteries; determining energy content.
11007264This bulletin proves information when the bluetooth does not work, adaption channel deactivated.

NHTSA manufacturer communications (public domain)