Problems owners report
Complaints filed with NHTSA about the 2022 Ford Explorer, by the system named in each complaint. One complaint can name several.
- Power train61
- Unknown or other57
- Electrical system39
- Engine30
- Back over prevention23
- Fuel/propulsion system22
- Visibility/wiper21
- Fuel system, gasoline15
- Suspension13
- Forward collision avoidance12
NHTSA ODI complaints (public domain) · updated 23 Oct 2026 · 23 injuries and 0 deaths reported
Compared with other years
NHTSA ODI complaints by model year
Fatal crashes in the US
From 2020 to 2023, 24 2022 Explorer vehicles were involved in crashes on US public roads in which someone died; 8 people died inside them, and 3 of the vehicles rolled over. This is a count, not a crash rate: it grows with the number of cars on the road.
NHTSA Fatality Analysis Reporting System (FARS), crash years 2020–2023 (public domain)
New York safety inspections
At its first New York inspection the 2022 Ford Explorer failed the safety check 0.43% of the time — 49% less often than the average 2022 passenger car (0.85%). Median odometer at inspection: 16,946 miles.
NY DMV Vehicle Inspections (vezn-fmmk), initial inspections since Aug 2021 · how we count
Registered new in Europe in 2022
2,223 new Ford Explorer cars were registered in the EU, Norway and Iceland in 2022; the largest markets were Germany (393), Sweden (294), Norway (261).
- Average mass
- 2,547 kg
- Average CO₂
- 75 g/km (WLTP)
- Average power
- 267 kW
- Fuel type recorded
- Petrol/electric 95% · Petrol 4.9%
European Environment Agency, CO₂ emissions from new passenger cars · averages weighted by registrations; CO₂ is the type-approval value; fuel type as recorded at registration, where many non-plug-in hybrids appear as petrol · re-use permitted with acknowledgement
Real-world fuel consumption
1,482 Ford Explorer cars first registered in Europe in 2022 report their fuel use through the on-board meter.
| Fuel | Cars | On the road | WLTP | Difference |
|---|---|---|---|---|
| Plug-in hybrid | 1,482 | 9.6 | 3.1 | +208% |
Litres per 100 km from the cars' own fuel meters (OBFCM), collected in 2024; the year is the year of first registration. All years together · European Environment Agency · CC BY 4.0
In the Netherlands
250 first registered in 2022 are on Dutch roads; 37% arrived later as imports. Median list price when new: €85,329.
Most common APK defects
- Bandenspanning niet op juiste waarde48
- Band onvoldoende profiel16
- Band(en) aanwezig met een profieldiepte van 1,6 t/m 2,5 mm12
- Dimlicht onjuist afgesteld9
- Ruitenwisserinstallatie geeft onvoldoende zicht3
- Uitlaatsysteem ondeugdelijk bevestigd2
- Schokdemper aanwezig die lekkage vertoont1
- Waarschuwingsknipperlichten werken niet (goed)1
Colours
RDW Open Data: registered vehicles and APK defects (CC0) · defect descriptions in the RDW's Dutch wording
In Finland
83 of these cars first registered in 2022 were in use in Finland on 30 Jun 2026, with an average of 96,000 km on the odometer at their last inspection.
Traficom (Finnish Transport and Communications Agency), open data on vehicles in use · CC BY 4.0
Crash-test ratings
NHTSA 5-star results for 4 variants; not yet fully rated. Rollover risk is the estimated chance of rolling over in a single-vehicle crash.
| Variant | Overall | Rollover risk |
|---|---|---|
| 2022 Ford Explorer HEV SUV 4WD | — | 15.1 % |
| 2022 Ford Explorer HEV SUV RWD | — | 14.7 % |
| 2022 Ford Explorer SUV 4WD | — | 15.1 % |
| 2022 Ford Explorer SUV RWD | — | 14.7 % |
- Electronic stability control
- Standard
- Forward collision warning
- Standard
- Lane departure warning
- Standard
- Best overall rating
- —
NHTSA New Car Assessment Program (5-Star Safety Ratings), api.nhtsa.gov · US federal work, public domain
Fuel consumption
Official Canadian test results for 6 variants: combined 10.3–11.8 L/100 km (about 20–23 mpg US), CO₂ 242–277 g/km.
| Variant | City | Highway | Combined |
|---|---|---|---|
| Explorer AWD · Sport utility vehicle: Standard · Regular gasoline | 11.7 | 8.6 | 10.3 |
| Explorer AWD (Without Stop-Start) · Sport utility vehicle: Standard · Regular gasoline | 12.0 | 9.0 | 10.7 |
| Explorer Timberline AWD · Sport utility vehicle: Standard · Regular gasoline | 12.2 | 10.5 | 11.5 |
| Explorer AWD · Sport utility vehicle: Standard · Regular gasoline | 13.4 | 9.8 | 11.8 |
| Explorer AWD · Sport utility vehicle: Standard · Regular gasoline | 13.4 | 9.8 | 11.8 |
| Explorer Timberline AWD (Without Stop-Start) · Sport utility vehicle: Standard · Regular gasoline | 12.5 | 11.0 | 11.8 |
Litres per 100 km. Natural Resources Canada, Fuel consumption ratings (open.canada.ca) · Open Government Licence – Canada
Recalls in Canada
19 Transport Canada recalls for the 2022 Ford Explorer.
| 2026339 14 Jul 2026 | Seats And Restraints Issue: On certain vehicles the recall repairs completed by a Ford dealer during recall 25S67 (Transport Canada recall no. 2025-328) may not be effective. As a … |
| 2026100 5 Mar 2026 | Visual System Issue: On certain vehicles, a software problem could cause the rearview camera image not to display properly when the transmission is shifted into reverse. Ca… |
| 2026098 3 Mar 2026 | Visual System Issue: On certain vehicles, the windshield wiper motor may not have been manufactured properly. As a result, the motor could fail and cause the windshield wip… |
| 2026005 9 Jan 2026 | Electrical Issue: On certain vehicles, the engine block heater could leak coolant. If this happens, the block heater could short circuit when it's plugged in. Note: Th… |
| 2025554 10 Oct 2025 | Electrical This recall was replaced by Transport Canada recall no. 2026-005. Issue: On certain vehicles, the engine block heater could leak coolant. If this happens,… |
| 2025366 8 Jul 2025 | Fuel System Issue: On certain vehicles, the low-pressure fuel pump could fail. If this happens, the engine may run rough or may not start and the check engine light may t… |
| 2025360 27 Jun 2025 | Visual System Issue: On certain vehicles, a software problem could cause the rearview camera image not to display when the transmission is shifted into reverse. Canadian re… |
| 2025328 13 Jun 2025 | Seats And Restraints Issue: On certain vehicles, the trim for the seat fold switch on the second-row seats may not have been installed properly. As a result, the switch could becom… |
| 2025135 14 Mar 2025 | Powertrain Issue: On certain vehicles, the recall repairs completed by a Ford dealer during recalls 22S27 (Transport Canada recall no. 2022-198) and/or 23S16 (Transport … |
| 2025140 14 Mar 2025 | Visual System Issue: On certain vehicles, the recall repairs completed by a Ford dealer during recall 23S23 (Transport Canada recall no. 2023-288) may not have been done co… |
| 2023543 6 Oct 2023 | Powertrain Issue: On certain vehicles, the recall repairs completed by a Ford dealer during recall 22S27 (Transport Canada recall number 2022-198) may not address all saf… |
| 2023288 15 May 2023 | Visual System Issue: On certain vehicles equipped with a 360-degree camera, a software problem could cause the rearview camera image not to appear on the SYNC display scree… |
| 2023172 27 Mar 2023 | Powertrain Issue: On certain vehicles, the software update that was installed by a Ford dealer during recall 22S27 (Transport Canada recall number 2022-198) prior to Jul… |
| 2023056 13 Feb 2023 | Powertrain Issue: On certain vehicles, the powertrain control module (PCM) could reset while driving and cause damage to the transmission park system. If this happens, y… |
| 2023018 24 Jan 2023 | Visual System This recall was replaced by Transport Canada Recall No. 2023-288. Issue: On certain vehicles equipped with a 360-degree camera, a software problem could c… |
| 2022522 16 Sept 2022 | Fuel System Issue: On certain vehicles equipped with a 2.3 L engine, the fuel line connections between the fuel pump and fuel rail may not have been tightened properly. A… |
| 2022336 24 Jun 2022 | Structure Issue: On certain vehicles, the front frame rail(s) may not have been manufactured correctly. As a result, the vehicle may not meet the crash test requirement… |
| 2022198 14 Apr 2022 | Powertrain Issue: On certain vehicles, a mounting bolt for the rear axle housing could break. If this happens, the axle housing can move and cause clunking or banging no… |
| 2022069 16 Feb 2022 | Fuel System Issue: On certain vehicles, the fuel filler vent tube may not be properly connected. As a result, the tube could loosen or detach and create a fuel leak in a … |
Transport Canada Vehicle Recalls Database · Contains information licensed under the Open Government Licence – Canada
Recalls
Ford Motor Company (Ford) is recalling certain 2020-2027 Aviator and 2020-2026 Explorer vehicles. The switch for the easy-entry second-row outer seats may bind or stick, resulting in the seats unlatching, tipping, or sliding unexpectedly.
Ford Motor Company (Ford) is recalling certain 2020-2026 Explorer and Lincoln Aviator vehicles. The seat belt anchor bolts at the second-row outer seating positions may be improperly secured.
Ford Motor Company (Ford) is recalling certain 2020-2022 Escape, Lincoln Corsair, 2020-2024 Lincoln Aviator, and Explorer vehicles. The image on the center display may flip or invert, resulting in an incorrectly displayed rearview image when the vehicle is placed in reverse. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 111, "Rear Visibility."
Ford Motor Company (Ford) is recalling certain 2020-2022 Explorer, Escape, Lincoln Aviator, and Lincoln Corsair vehicles. The windshield wiper motor may fail and prevent the windshield wipers from operating properly.
Ford Motor Company (Ford) is recalling certain 2016-2019 Lincoln MKC, 2016-2023 Explorer, 2019-2020 Fusion, 2019-2024 Ranger, 2020-2022 Lincoln Corsair, Escape, 2021-2024 Bronco, Bronco Sport, and 2022-2024 Maverick vehicles. The engine block heater may crack and develop a coolant leak, causing it to short circuit when the block heater is plugged in.
Ford Motor Company (Ford) is recalling certain 2021-2023 Bronco, Explorer, Lincoln Aviator, F-250 SD, F-350 SD, F-450 SD, F-550 SD, 2021-2022 Lincoln Navigator, Mustang, F-150, and 2022 Expedition vehicles. The low-pressure fuel pump may fail, which can result in an engine stall while driving.
Ford Motor Company (Ford) is recalling certain 2018-2022 Transit Connect, 2019-2020 MKZ, MKX, Edge, Continental, F-150, Nautilus, Fusion, 2019-2023 Ranger, Mustang, 2020-2021 EcoSport, Expedition, Navigator, 2020-2022 Escape, F-250 SD, Corsair, 2020-2023 Aviator, Transit, 2020-2024 Explorer, 2021-2024 Bronco Sport, and 2022-2024 Maverick vehicles. A software error may cause the rearview camera to display a blank image, or the image may remain on the display after the backing event has ended.
Ford Motor Company (Ford) is recalling certain 2020-2025 Aviator, and Explorer vehicles. The switch for the easy-entry second-row outer seats may bind or stick, resulting in the seats unlatching, folding, or sliding unexpectedly while driving.
Ford Motor Company (Ford) is recalling certain 2020-2022 Explorer vehicles previously repaired incorrectly under recall numbers 23V-199 or 22V-255. The rear axle horizontal mounting bolt may fracture and cause the driveshaft to disconnect.
Ford Motor Company (Ford) is recalling certain 2020-2023 Explorer, Lincoln Aviator, and 2020-2022 Lincoln Corsair vehicles previously repaired incorrectly under recall number 23V-342. The video output may fail, preventing the rearview camera image from displaying.
Ford Motor Company (Ford) is recalling certain 2020-2025 Explorer, Lincoln Aviator, 2020-2024 Escape, Lincoln Corsair, 2018-2024 F-150, Expedition and Lincoln Navigator vehicles. The air bag warning label may be missing from the dashboard. As such, these vehicles fail to comply with the requirement Federal Motor Vehicle Safety Standard number 208, "Occupant Crash Protection."
Ford Motor Company (Ford) is recalling certain 2021-2022 Bronco, F-150, Edge, Explorer, Lincoln Nautilus, and Lincoln Aviator vehicles equipped with either a 2.7L or 3.0L Nano EcoBoost engine. The engine intake valves may break while driving, which can result in engine failure and a loss of drive power.
Ford Motor Company (Ford) is recalling certain 2020-2022 Explorer vehicles equipped with the Police Interceptor Utility Package. In the event of an engine failure, engine oil and fuel vapor may be released into the engine compartment and accumulate near ignition sources such as hot engine or exhaust components, possibly resulting in an engine compartment fire.
Ford Motor Company (Ford) is recalling certain 2020-2022 Explorer vehicles. The rear axle horizontal mounting bolt may fracture and cause the driveshaft to disconnect.
Ford Motor Company (Ford) is recalling certain 2020-2022 Lincoln Aviator and Ford Explorer vehicles equipped with 3.0L PHEV engines. A manufacturing defect in one or more of the high voltage battery cells may result in an internal short circuit and battery failure.
Ford Motor Company (Ford) is recalling certain 2020-2023 Explorer, Lincoln Aviator, and 2020-2022 Lincoln Corsair vehicles equipped with a 360-degree camera. The video output may fail, preventing the rearview camera image from displaying.
Ford Motor Company (Ford) is recalling certain 2020-2022 Explorer Police Interceptor Utility vehicles equipped with a 12.1-inch Integrated Computer Screen (ICS). When the Display On/Off Button is used to turn the display to "Off" prior to placing the vehicle in reverse, the backup camera rearview image will not appear on the display. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 111, "Rear Visibility."
Ford Motor Company (Ford) is recalling certain 2020-2022 Explorer vehicles equipped with a 2.3L RWD, 3.3L GAS, 3.3L FHEV, or 3.0L ST powertrain. The previous powertrain control module (PCM) update completed under recall 22V-255 did not include the automatic electronic parking brake feature when the vehicle is shifted to park, as intended. In addition, the rear axle horizontal mounting bolt may fracture and cause the driveshaft to disconnect.
Ford Motor Company (Ford) is recalling certain 2020-2022 Explorer vehicles equipped with a 2.3L engine and 10R60 automatic transmission. An unintentional powertrain control module (PCM) reset may occur while the vehicle is in motion and result in park system damage.
Ford Motor Company (Ford) is recalling certain 2022-2023 F-150, Mustang, Explorer, Bronco, and 2023 Lincoln Aviator vehicles equipped with automatic transmissions. The transmission may contain a loose bolt which could prevent the transmission from engaging the park gear, although the gear shifter position may indicate that the vehicle has been shifted to "PARK."
Ford Motor Company (Ford) is recalling certain 2020-2023 Explorer, Lincoln Aviator, and 2020-2022 Lincoln Corsair vehicles equipped with a 360-degree camera. The video output may fail, preventing the rearview camera image from displaying.
Ford Motor Company (Ford) is recalling certain 2022 Explorer and Ranger vehicles equipped with 2.3L engines. The fuel line may be loose due to improper tightening of the fuel line connection.
Ford Motor Company (Ford) is recalling certain 2022 Lincoln Aviator and Ford Explorer vehicles. The engine rails may have been improperly heat-treated. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard numbers 208, "Occupant Crash Protection" and 301, "Fuel System Integrity."
Ford Motor Company (Ford) is recalling certain 2022 Explorer and Lincoln Aviator vehicles. The fuel filler tube may detach during a crash. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 301, "Fuel System Integrity."
Whether a recall was fixed on a particular car is known only to the manufacturer: check the VIN at nhtsa.gov/recalls.
NHTSA recalls · summaries in NHTSA's own words
Service bulletins
What Ford told its dealers about the 2022 Ford Explorer: known faults, fixes and updates.
| Bulletin | Summary |
|---|---|
| 11010950 | Various vehicles equipped with a 2.7L or a 3.0L gas engine may require a crankshaft bolt replacement during repairs. Various vehicles equipped with a 2.7L or a 3.0L gas engine may require a crankshaft bolt replacement during repairs. |
| 11009831 | In some of the affected vehicles, the rear axle bolt may fracture. A fractured rear axle bolt will allow the rear axle housing to move out of position, resulting in severe noise and vibration. If the rear axle bolt breaks, the driveshaft or half shafts may become disconnected, resulting in loss of transmission torque to the rear wheels. Transmission torque is necessary to hold the vehicle in park and is also needed for the vehicle to move forward or backward. Reason for supplement: updated tech instructions and parts list update |
| 11009445 | Some 2018-2024 F150/Edge, 2018 MKX, 2019-2023 Nautilus, 2020-2025 Explorer/Aviator, 2021-2024 Bronco, and 2024 Ranger vehicles equipped with a 2.7L EcoBoost or a 3.0L EcoBoost engine may exhibit an engine oil leak from the crankshaft rear seal with retaining plate. |
| 11008948 | While performing a transmission repair on some 2012-2024 Ford and Lincoln vehicles, a transmission seal kit may be on backorder due to supply chain interruptions. While performing a transmission repair on some 2012-2024 Ford and Lincoln vehicles, a transmission seal kit may be on backorder due to supply chain interruptions. |
| 11008391 | Various Vehicles Equipped With A 10R80 Automatic Transmission - Harsh/Delayed Engagement And/Or Harsh/Delayed Shift - Built On Or Before 15-Aug-2022 |
| 11007977 | Some 2020-2024 Explorer/Aviator/Corsair, 2021-2024 F-150/Bronco, 2023-2024 F-Super Duty, and 2024-2025 Nautilus vehicles may experience the overhead console sunglass bin cannot be locked in a closed position. |
| 11007973 | Some 2020-2024 Explorer/Aviator/Police Interceptor Utility vehicles may exhibit erratic shifting and/or a transmission fluid venting condition. |
| 11006862 | Some 2019-2024 Ford and Lincoln vehicles equipped with a telematics control unit module (TCU) may exhibit the Location toggle button in the Connectivity setting menu grayed out with an inability to switch it off. |
| 11006772 | Some 2020-2022 Explorer, 2020-2023 Transit, 2021-2022 F-150, 2021-2022 Mustang and 2022 Expedition/Navigator vehicles equipped with a 10R80 transmission (excluding hybrid) may exhibit harsh/delayed engagements and/or harsh/delayed shifts, an illuminated MIL with DTC P0751, P0752, P0756, P0757, P0761, P0762, P0766, P0767, P0771, P0772, P2700, P2701, P2702, P2703, P2704, P2705, P2707, P2708, P0729, P0731, P0732, P0733, P0734, P0735, P0736, P076F, P07D9, P07F6 and/or P07F7 stored in the PCM or TCM. This may be due to axial movement of the CDF clutch cylinder (7H351) sleeve causing hydraulic circu |
| 11006770 | Some 2020-2023 Explorer/Aviator and 2021-2023 F-150 vehicles equipped with a 10R80 MHT transmission may exhibit harsh/delayed engagements and/or harsh/delayed shifts, an illuminated malfunction indicator lamp (MIL) with diagnostic trouble codes (DTC) P0751, P0752, P0756, P0757, P0761, P0762, P0766, P0767, P0771, P0772, P2700, P2701, P2702, P2703, P2704, P2705, P2707, P2708, P0729, P0731, P0732, P0733, P0734, P0735, P0736, P076F, P07D9, P07F6 and/or P07F7 stored in the powertrain control module (PCM) or transmission control module (TCM). This may be due to the software in the powertrain control |
| 11006458 | Some 2020-2025 Explorer/Aviator vehicles may have a concern where the second row outboard manual/power seats do not fold, exhibit excess effort to fold, or do not slide forward/backward easily. Power or manual second row seats must be pushed forward manually during easy entry function since the assist spring will reduce but not eliminate manual effort. Refer to the Owner's Manua |
| 11006452 | Some 2020-2024 Escape/Explorer, 2021-2024 F-150, 2022-2024 Maverick and 2024 Nautilus vehicles equipped with a full hybrid electric vehicle (FHEV) powertrain may exhibit a cable connection error screen from the Midtronics xRC-3363 High Voltage Battery Rescue Charger. The xRC-3363 will prompt the technician to verify the low voltage connections when no actual fault is present. This may be due to the software level of the Midtronics xRC-3363 High Voltage Battery Rescue Charger. |
| 11006038 | Certain 2020-2022 Model Year Explorer Vehicles Rear Axle Bolt Fractures In some of the affected vehicles, the rear axle bolt may fracture. A fractured rear axle bolt will allow the rear axle housing to move out of position, resulting in severe noise and vibration. If the rear axle bolt breaks, the driveshaft or half shafts may become disconnected, resulting in loss of transmission torque to the rear wheels. Transmission torque is necessary to hold the vehicle in park and is also needed for the vehicle to move forward or backward. |
| 11006036 | Certain 2018 - 2024 Model Year Various Vehicles Update SYNC Software In all the affected vehicles, due to an error in the SYNC software, you may experience SYNC system instability concerns and/or a failure to preserve certain settings across ignition cycles. This may result in a black infotainment screen that does not affect rear view camera, incorrect language setting, erased or unsaved radio presets, and potential inability to perform software updates. |
| 11005746 | Some 2019-2024 Ford and Lincoln vehicles equipped with SYNC3 may experience various FordPass/LincolnWay connectivity concerns including but not limited to: missing activation prompt (pop-up) on the vehicle's center display screen when attempting to activate vehicle through FordPass/LincolnWay, incorrect location/global positioning system (GPS) reported through FordPass/LincolnWay, problems with remote commands being performed through FordPass/LincolnWay, incorrect data/information reported on FordPass/LincolnWay. These symptoms will be accompanied by diagnostic trouble code (DTC) B156D:89 in t |
| 11005710 | Some 2019-2024 vehicles equipped with SYNC 3 may experience a programming Error - "INSTL_ERR12" while programming APIM using the Ford Diagnosis and Repair System (FDRS) or experience a frozen screen which says "updating system software" or no progress/response from module using the universal USB updater. This may be due to low memory in the APIM commonly occurring on software level NU5T-14G381-AB/BB. The current software level can be verified in the SYNC tab of Professional Technician System (PTS) or using the vehicle's center display screen, Settings > General > About. To correct the conditio |
| 11003146 | Some 2019-2024 vehicles equipped with SYNC 3 may experience a programming Error - "INSTL_ERR12" while programming APIM using the Ford Diagnosis and Repair System, or experience a frozen screen which says "updating system software" or no progress/response from module using the universal USB updater. This may be due to low memory in the APIM commonly occurring on software level |
| 11001646 | This article supersedes TSB 23-2307 to update the Service Procedure and vehicle model years affected. Some 2019-2020 Edge/F-150/Fusion/Continental/MKZ/Nautilus, 2019-2021 Transit Connect, 2019-2023 Mustang, 2019-2023 Ranger, 2020-2021 Expedition/Navigator, 2020-2022 Escape/Corsair/Super Duty/EcoSport, 2020-2024 Explorer/Aviator/Transit, 2021-2024 Bronco Sport, 2022-2024 Maverick vehicles with SYNC 3 may experience various SYNC performance related concerns. This may be due to the SYNC Software. To correct the condition, follow the Service Procedure to update theaccesory protocol interface modul |
| 11001180 | This article supersedes TSBs 24-2100 and 24-2070 to add 2023 F-150 vehicles, update the TSB Issue statement and the TSB Service Procedure. Some 2021-2023 F-150, 2022-2023 Expedition/Navigator/Mustang and 2020-2023 Transit/Explorer/Aviator vehicles equipped with a 10R80/10R80MHT transmission may exhibit a harsh/delayed engagement and/or harsh/delayed shift, an illuminated malfunction indicator lamp (MIL) with diagnostic trouble codes (DTC) P0751, P0752, P0756, P0757, P0761, P0762, P0766, P0767, P0771, P0772, P2700, P2701, P2702, P2703, P2704, P2705, P2707, P2708, P0729, P0731, P0732, P0733, P07 |
| 11000297 | Various vehicles equiped with 10R80/10R80 MHT/10R100/10R140 transmissions may require replacement of the seal kits (7153) when internal repairs are being performed. These kits come with 4 wheel drive (4WD) seals and will no longer include the 2WD seals. When working on a 2WD vehicle, any 2WD seals must be ordered separately. Refer to the parts catalog for the proper 2WD seals required. |
| 11000295 | Some 2021-2024 F-150-3.5L FHEV, 2020-2024 Explorer 3.3L FHEV, 2020-2024 Escape 2.5L FHEV, and 2022-2024 Maverick 2.5L FHEV vehicles may exhibit an illuminated MIL with DTC P237F and/or P2C23 stored in the powertrain control module (PCM) and no affect on drivability. This may be due to seal damage, corrosion and/or water intrusion in the exhaust coolant temperature (ECT) sensors 3 and/or 4 connector. Visual inspection should be completed on ECT3 and ECT4 sensors and mating connections for seal damage, water intrusion, and corrosion. If seal damage, water intrusion or corrosion is present, repai |
| 10254143 | Some 2020-2022 Explorer vehicles may exhibit keyless entry keypad inoperative and/or does not illuminate when any keypad button is pressed following ignition off timeout period with no diagnostic trouble codes (DTCs) in the body control module (BCM). This may be due to network wake up signal processing. To correct this condition, reprogram the BCM using the latest software level of the Ford Diagnosis and Repair System (FDRS) located under the SW Updates tab. Do not replace the keyless entry keypad. For claiming, use causal part 7820555 and applicable labor operations in Section 10 of the Servi |
| 10254141 | Some 2020-2024 Explorer/Aviator vehicles may exhibit an illuminated MIL with diagnostic trouble codes (DTCs) P0627, P025A, P025B, P00C6, P008A and/or U0109 stored in the powertrain control module (PCM). Diagnosis should include checking the fuel pump monitor (VE518) and/or a fuel pump control (VE225) circuits, connector pin push-outs, damaged pins/terminals, and/or loose/corroded grounds. Inspect FPCM connector C433/C4033, ground G407, and inline connections C1147 and C3136 for being fully seated and damage free prior to performing guided diagnostics or replacing any components. |
| 10254138 | All accessory stick-on keyless entry keypads come with a wallet card containing the master code. If the accessory keypad was factory installed, this card will be placed in the glove box and should be handed to the vehicles owner during initial delivery. Unlike the integrated (wired) factory keypad, the accessory keypad master code cannot be retrieved from the vehicle using a diagnostic scan tool. If the wallet card for an accessory keypad is lost, follow these steps to recover the code. Dealer Key Code access is granted through the Dealer Program Enrollment System (DPES); dealership managemen |
| 10253684 | Some 2020-2023 Explorer vehicles may exhibit various issues with the roof rack side. If there is an issue with the roof rack side that requires replacement, a lower level service part is now available separately (7855114 and 7855115). It is no longer necessary to replace the entire roof rack assembly. |
NHTSA manufacturer communications (public domain)
NHTSA investigations
Loss of Motive Power
Rear Axle Bolt Failure
NHTSA Office of Defects Investigation