Problems owners report
Complaints filed with NHTSA about the 2020 Jaguar E-Pace, by the system named in each complaint. One complaint can name several.
- Engine4
- Unknown or other2
- Electrical system1
- Power train1
NHTSA ODI complaints (public domain) · updated 23 Oct 2026 · 0 injuries and 0 deaths reported
Compared with other years
NHTSA ODI complaints by model year
Fatal crashes in the US
From 2020 to 2023, 3 2020 E-Pace vehicles were involved in crashes on US public roads in which someone died; 1 person died inside them. This is a count, not a crash rate: it grows with the number of cars on the road.
NHTSA Fatality Analysis Reporting System (FARS), crash years 2020–2023 (public domain)
New York safety inspections
At its first New York inspection the 2020 Jaguar E-Pace failed the safety check 0.89% of the time — 24% less often than the average 2020 passenger car (1.18%). Median odometer at inspection: 25,758 miles.
NY DMV Vehicle Inspections (vezn-fmmk), initial inspections since Aug 2021 · how we count
Registered new in Europe in 2020
14,479 new Jaguar E-Pace cars were registered in the EU, Norway and Iceland in 2020; the largest markets were the United Kingdom (6,290), Italy (2,160), Germany (2,115).
- Average mass
- 1,890 kg
- Average CO₂
- 199 g/km (WLTP)
- Average power
- 127 kW
- Fuel type recorded
- Diesel 76% · Petrol 24%
European Environment Agency, CO₂ emissions from new passenger cars · averages weighted by registrations; CO₂ is the type-approval value; fuel type as recorded at registration, where many non-plug-in hybrids appear as petrol · re-use permitted with acknowledgement
In the Netherlands
45 first registered in 2020 are on Dutch roads; 40% arrived later as imports. Median list price when new: €63,969.
Most common APK defects
- Band onvoldoende profiel9
- Dimlicht onjuist afgesteld8
- Bandenspanning niet op juiste waarde5
- Band beschadigd4
- Mistlicht voor onjuist afgesteld3
- Ruitenwisserinstallatie geeft onvoldoende zicht2
- Mechanische delen van het remsysteem vertonen slijtage2
- Ruitenwisserinstallatie werkt niet goed2
Colours
RDW Open Data: registered vehicles and APK defects (CC0) · defect descriptions in the RDW's Dutch wording
In the United Kingdom
6,007 cars built in 2020 were licensed for the road at the end of 2025, and 38 more were declared off the road (SORN).
Department for Transport and DVLA, vehicle licensing statistics (table VEH0124, year of manufacture) · Open Government Licence v3.0
MOT test results in Great Britain
In 2023, 6,323 of these cars first registered in 2020 took their annual MOT test. 91% passed first time; among all cars first registered in 2020 the figure was 88%.
| Failed on | These cars | All cars from 2020 |
|---|---|---|
| Tyres | 3.6% | 4.9% |
| Lamps, reflectors and electrical equipment | 2.3% | 3.0% |
| Brakes | 1.5% | 1.8% |
| Noise, emissions and leaks | 1.1% | 0.6% |
| Visibility | 1.1% | 2.8% |
| Identification of the vehicle | 0.3% | 0.2% |
DVSA anonymised MOT tests and results, 2023 (Department for Transport) · Open Government Licence v3.0 · first tests only; a fix made at the test station within the hour still counts as a fail
In New Zealand
122 2020 cars are on the New Zealand register; 4% arrived as used imports, 95% were sold new in New Zealand.
NZ Transport Agency Waka Kotahi, Motor Vehicle Register (March 2026) · CC BY 4.0
Crash-test ratings
NHTSA 5-star results for 1 variant; not yet fully rated. Rollover risk is the estimated chance of rolling over in a single-vehicle crash.
| Variant | Overall | Rollover risk |
|---|---|---|
| 2020 Jaguar E-PACE SUV AWD | — | 0.0 % |
- Electronic stability control
- Standard
- Forward collision warning
- No
- Lane departure warning
- No
- Best overall rating
- —
NHTSA New Car Assessment Program (5-Star Safety Ratings), api.nhtsa.gov · US federal work, public domain
Fuel consumption
Official Canadian test results for 2 variants: combined 9.8–10.1 L/100 km (about 23–24 mpg US), CO₂ 231–236 g/km.
| Variant | City | Highway | Combined |
|---|---|---|---|
| E-PACE P250 · Sport utility vehicle: Small · Premium gasoline | 11.0 | 8.4 | 9.8 |
| E-PACE P300 · Sport utility vehicle: Small · Premium gasoline | 11.2 | 8.6 | 10.1 |
Litres per 100 km. Natural Resources Canada, Fuel consumption ratings (open.canada.ca) · Open Government Licence – Canada
Recalls
No recall campaigns cover the 2020 Jaguar E-Pace.
Whether a recall was fixed on a particular car is known only to the manufacturer: check the VIN at nhtsa.gov/recalls.
NHTSA recalls · summaries in NHTSA's own words
Service bulletins
What Jaguar told its dealers about the 2020 Jaguar E-Pace: known faults, fixes and updates.
| Bulletin | Summary |
|---|---|
| 11011034 | Front / Rear Door Latch - Silicon Contamination Causing Doors To Not Operate As Expected |
| 11011026 | MIL lamp on the instrument cluster. FUEL PUMP DRIVER MODULE INOPERATIVE |
| 11011023 | The engine cooling pump has a visible coolant leak. |
| 11010311 | Fuel Pump Driver Module Inoperative |
| 11010266 | Customer may report a concern with Apple CarPlay or Android Auto function after recent updates to their mobile device. |
| 11008632 | Low coolant light on or visible signs of engine coolant on or around the coolant pump. |
| 11008625 | A customer may report that the windshield wipers stop up on the windshield when turned off. |
| 11007416 | Front/Rear Door Latch Silicon Contamination Causing Doors To Not Operate As Expected |
| 11006124 | Improvements to SOTA (Software Over The Air) capability. |
| 11006072 | Low coolant light on or smell of coolant from engine area. |
| 11003769 | Low coolant light on or smell of coolant from engine area. |
| 10252772 | Creaking Noise From Glass Roof Panel |
| 10252766 | A creaking type noise from the roof area is heard while driving. |
| 10251540 | Extended warranty on DMTL Pumps 2020MY to 2021MY. |
| 10248409 | Due to time required to complete in shop vehicle set up and workflow for Audio loss, it has been found that workflow may provide false result if IMC is not in a faulted state when workflow is run to identify potential Polar Switch Firmware fault. |
| 10246319 | Startup battery keeps draining / Vehicle will not start |
| 10244864 | Customer reports lack of power and/or check engine light on. |
| 10243687 | Weather and Park & Pay Apps disappear after PIVI update |
| 10243682 | Battery low warning displayed on instrument cluster and/or no-start |
| 10243681 | The sunglass holder wont open or does not operate correctly |
| 10243679 | The wiper blades streak, smear, judder or squeak during operation |
| 10240354 | MISFIRE OR ROUGH RUNNING |
| 10240353 | MISFIRE OR ROUGH RUNNING |
| 10240210 | Battery low warning displayed on instrument cluster and/or no-start. |
| 10239049 | JLR is investigating reports of vehicles being released to customers without the TCU Telematic Control Unit SOS Emergency Call being activated. |
NHTSA manufacturer communications (public domain)