Complaints by model year
Each bar is one model year. Highlighted: 2012. The most recent years are still collecting complaints.
NHTSA ODI complaints (public domain) · updated 23 Oct 2026
New York safety inspections
Share of first inspections failed on safety, by model year. Older cars fail more as miles build up, so compare each year with the average car of the same year. Best against its own year: 2023.
NY DMV Vehicle Inspections, initial inspections since Aug 2021 · how we count
Year by year
| Model year | Complaints | Recalls |
|---|---|---|
| 2023 CX-9 | 13 | 0 |
| 2022 CX-9 | 11 | 0 |
| 2021 CX-9 | 40 | 1 |
| 2020 CX-9 | 19 | 1 |
| 2019 CX-9 | 53 | 2 |
| 2018 CX-9 | 128 | 2 |
| 2017 CX-9 | 61 | 0 |
| 2016 CX-9 | 107 | 0 |
| 2015 CX-9 | 35 | 2 |
| 2014 CX-9 | 54 | 3 |
| 2013 CX-9 | 68 | 4 |
| 2012 CX-9Most complaints | 221 | 4 |
| 2011 CX-9 | 170 | 4 |
| 2010 CX-9 | 162 | 6 |
| 2009 CX-9 | 59 | 6 |
| 2008 CX-9 | 172 | 5 |
| 2007 CX-9 | 67 | 4 |
A model year gets its own page when it has enough data for at least three sections
Most common problems
- Service brakes413
- Engine359
- Power train162
- Suspension148
- Air bags134
- Unknown or other120
- Electrical system85
- Steering61
NHTSA ODI complaints, all model years
Fatal crashes in the US
From 2020 to 2023, 158 CX-9 vehicles were involved in crashes on US public roads in which someone died, and 65 people died inside them. These are counts, not crash rates: a model with more cars on the road shows up more often, and people killed outside the vehicle are not counted here.
| Model year | Vehicles in fatal crashes | Deaths in the vehicle |
|---|---|---|
| 2023 | 2 | 1 |
| 2022 | 6 | 1 |
| 2021 | 10 | 2 |
| 2020 | 4 | 2 |
| 2019 | 14 | 5 |
| 2018 | 11 | 6 |
| 2017 | 2 | 1 |
| 2016 | 6 | 2 |
| 2015 | 8 | 5 |
| 2014 | 5 | 2 |
| 2013 | 7 | 2 |
| 2012 | 21 | 12 |
| 2011 | 16 | 7 |
| 2010 | 19 | 4 |
| 2009 | 7 | 2 |
| 2008 | 13 | 7 |
| 2007 | 7 | 4 |
NHTSA Fatality Analysis Reporting System (FARS), crash years 2020–2023 (public domain) · how we count
Crash-test ratings by year
NHTSA 5-star results for 12 model-year variants; 6 of 9 rated variants score five stars overall. Rollover risk is the estimated chance of rolling over in a single-vehicle crash.
| Year | Variant | Overall | Rollover risk |
|---|---|---|---|
| 2023 | 2023 Mazda CX-9 SUV AWD | ★★★★★ | 15.1 % |
| 2022 | 2022 Mazda CX-9 SUV AWD | ★★★★★ | 15.9 % |
| 2021 | 2021 Mazda CX-9 SUV AWD | ★★★★★ | 15.9 % |
| 2020 | 2020 Mazda CX-9 SUV AWD | ★★★★★ | 15.9 % |
| 2019 | 2019 Mazda CX-9 SUV AWD | ★★★★★ | 15.9 % |
| 2018 | 2018 Mazda CX-9 SUV AWD | ★★★★★ | 15.1 % |
| 2017 | 2017 Mazda CX-9 SUV AWD | — | 0.0 % |
| 2015 | 2015 Mazda CX-9 SUV AWD | ★★★★☆ | 14.3 % |
| 2014 | 2014 Mazda CX-9 SUV AWD | ★★★★☆ | 14.3 % |
| 2013 | 2013 Mazda CX-9 SUV AWD | ★★★★☆ | 14.3 % |
| 2012 | 2012 Mazda CX-9 SUV AWD | — | 14.3 % |
| 2011 | 2011 Mazda CX-9 SUV AWD | — | 14.3 % |
NHTSA New Car Assessment Program (5-Star Safety Ratings), api.nhtsa.gov · US federal work, public domain
Fuel consumption by year
Official Canadian test results for 15 model years, best variant per year. Combined consumption ranges from 9.6–13.1 L/100 km.
| Year | Variant | City | Highway | Combined |
|---|---|---|---|---|
| 2023 | CX-9 4WD · Sport utility vehicle: Small · Regular gasoline | 11.6 | 9.1 | 10.5 |
| 2022 | CX-9 4WD · Sport utility vehicle: Small · Regular gasoline | 11.6 | 9.0 | 10.4 |
| 2021 | CX-9 4WD · Sport utility vehicle: Small · Regular gasoline | 11.6 | 9.1 | 10.5 |
| 2020 | CX-9 4WD · Sport utility vehicle: Small · Regular gasoline | 11.6 | 9.1 | 10.5 |
| 2019 | CX-9 · Sport utility vehicle: Small · Regular gasoline | 10.6 | 8.4 | 9.6 |
| 2018 | CX-9 · Sport utility vehicle: Small · Regular gasoline | 10.6 | 8.4 | 9.6 |
| 2017 | CX-9 · Sport utility vehicle: Small · Regular gasoline | 10.6 | 8.4 | 9.6 |
| 2015 | CX-9 · Sport utility vehicle: Small · Regular gasoline | 14.2 | 10.0 | 12.3 |
| 2014 | CX-9 · Sport utility vehicle: Small · Regular gasoline | 14.2 | 10.0 | 12.3 |
| 2013 | CX-9 · Sport utility vehicle: Small · Regular gasoline | 14.3 | 9.9 | 12.3 |
| 2012 | CX-9 · Sport utility vehicle · Regular gasoline | 14.3 | 9.9 | 12.3 |
| 2011 | CX-9 · Sport utility vehicle · Regular gasoline | 14.3 | 9.9 | 12.3 |
| 2010 | CX-9 · Sport utility vehicle · Regular gasoline | 15.0 | 10.7 | 13.1 |
| 2009 | CX-9 · Sport utility vehicle · Regular gasoline | 15.0 | 10.7 | 13.1 |
| 2008 | CX-9 · Sport utility vehicle · Regular gasoline | 14.8 | 10.6 | 12.9 |
Litres per 100 km. Natural Resources Canada, Fuel consumption ratings (open.canada.ca) · Open Government Licence – Canada
In New Zealand
7,160 CX-9 cars are on the New Zealand register; 3% arrived as used imports.
| Model year | Registered | Sold new in NZ | Used imports |
|---|---|---|---|
| 2024 | 56 | 56 | 0 |
| 2023 | 275 | 273 | 0 |
| 2022 | 434 | 424 | 7 |
| 2021 | 964 | 956 | 7 |
| 2020 | 748 | 732 | 11 |
| 2019 | 889 | 866 | 17 |
| 2018 | 1,009 | 991 | 10 |
| 2017 | 1,219 | 1,189 | 22 |
| 2016 | 290 | 266 | 20 |
| 2015 | 223 | 209 | 9 |
| 2014 | 256 | 240 | 15 |
| 2013 | 269 | 240 | 24 |
| 2012 | 256 | 237 | 14 |
| 2011 | 246 | 233 | 11 |
| 2010 | 8 | 1 | 7 |
| 2009 | 8 | 1 | 7 |
| 2008 | 9 | 0 | 9 |
| 2007 | 1 | 0 | 1 |
NZ Transport Agency Waka Kotahi, Motor Vehicle Register (March 2026) · CC BY 4.0
In the Netherlands
195 CX-9 cars are on Dutch roads; 33% arrived later as imports, and 5 still have a recall open. Open a year for APK defects, odometer checks and colours.
| First registered | On the road | Median list price |
|---|---|---|
| 2010 | 52 | €57,995 |
| 2009 | 104 | €50,690 |
| 2008 | 39 | — |
RDW Open Data: registered vehicles (CC0) · list price is the manufacturer's catalogue price when new
New registrations in Europe
1,860 new Mazda CX-9 cars registered in the EU, Norway and Iceland between 2010 and 2022, from the European Environment Agency's CO₂ monitoring of every new car. In 2022 the largest markets were Spain (1).
| Year | New cars | CO₂ g/km |
|---|---|---|
| 2022 | 1 | 207 (WLTP) |
| 2021 | 1 | 285 (WLTP) |
| 2020 | 2 | 171 (NEDC) |
| 2019 | 1 | 279 (NEDC) |
| 2016 | 48 | — |
| 2015 | 968 | — |
| 2014 | 58 | — |
| 2011 | 284 | — |
| 2010 | 497 | — |
Averages are weighted by registrations; CO₂ is the type-approval value (NEDC until the WLTP switch). European Environment Agency, CO₂ emissions from new passenger cars · re-use permitted with acknowledgement
EU safety alerts
Safety Gate, the European Union's rapid alert system, names the CX-9 in 4 alerts. European versions can differ from the North American car.
The nut and the lower screw fixing the damper to the steering knuckle could become loose, leading to its detachment. This could lead to a loss of control over the vehicle or to impaired driving stability, increasing the risk of an accident. The product does no…
The impeller in the low-pressure fuel pump may become deformed causing fuel pomping failure. This may result in the engine no start and/or stall, increasing the risk of an accident. The product does not comply with the requirements laid down in the Regulation …
The ammonium nitrate propellant used in the air bag inflator may degrade over time due to heat cycles and exposure to moisture. In the event of the passenger frontal airbag being deployed, the excessive internal pressure may cause the inflator body to rupture …
The screw connection between the stub axle and the shock absorber may come loose. As a result, the vehicle may no longer be steerable.
Safety Gate (European Commission) · CC0
Recalls
13 campaigns cover the CX-9; the latest 12 are below.
Mazda North American Operations (Mazda) is recalling certain 2018 Mazda3, Mazda6, 2019 CX-3, 2018-2019 MX-5, CX-5, CX-9, and 2019-2020 Mazda2 vehicles. The impeller inside the low-pressure fuel pump may crack and deform, potentially causing the fuel pump to fail.
Mazda North American Operations (Mazda) is recalling certain 2020-2021 CX-9 vehicles equipped with 60/40 split bench second-row seats. The left-side second-row seat may unexpectedly slide forward during a crash. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 210, "Seat Belt Assembly Anchorages."
Mazda North American Operations (Mazda) is recalling certain 2007-2012 CX-7, CX-9, and 2009-2012 Maza6 vehicles. These vehicles had their passenger frontal air bag inflators previously replaced under a prior recall using inflators of the same design. The inflators may explode due to propellant degradation occurring after long-term exposure to high absolute humidity, temperature and temperature cycling.
Mazda North American Operations (Mazda) is recalling certain 2019 CX-9 vehicles equipped with Sumitomo Falken ZIEX CT50 A/S tires, size P255/50R20 104V, having date code 1619. An incorrect rubber compound may have been used in the tire's manufacturing, allowing the tread to separate and detach.
Mazda North American Operations (Mazda) is recalling certain 2018 CX-9 vehicles. The wiring harness may disrupt electrical communications and disable the passenger frontal air bag, turn signals, and/or engine starting system.
Mazda North American Operations (Mazda) is recalling certain 2014-2015 Mazda CX-9 vehicles sold, or ever registered in the states of Alabama, California, Florida, Georgia, Hawaii, Louisiana, Mississippi, South Carolina, Texas, Puerto Rico, American Samoa, Guam, the Northern Mariana Islands (Saipan), and the U.S. Virgin Islands or "Zone A." Additionally, unless covered in "Zone A," Mazda is recalling certain 2011-2013 Mazda6, 2011-2012 CX-7, and 2011-2015 CX-9 sold, or ever registered in the states of Arizona, Arkansas, Delaware, Illinois, Indiana, Kansas, Kentucky, Maryland, Missouri, Nebraska, Nevada, New Jersey, New Mexico, North Carolina, Ohio, Oklahoma, Pennsylvania, Tennessee, Virginia, West Virginia and the District of Columbia, or "Zone B." Additionally, unless covered in Zone A or Zone B, Mazda is recalling certain 2010-2013 Mazda6, 2010-2012 CX-7, and 2010-2015 CX-9 vehicles ever registered in the states of Alaska, Colorado, Connecticut, Idaho, Iowa, Maine, Massachusetts, Michigan, Minnesota, Montana, New Hampshire, New York, North Dakota, Oregon, Rhode Island, South Dakota, Utah, Vermont, Washington, Wisconsin, and Wyoming or "Zone C." These vehicles are equipped with certain air bag inflators assembled as part of the passenger frontal air bag modules used as original equipment or replacement equipment. In the event of a crash necessitating deployment of the passenger frontal air bag, these inflators may explode due to propellant degradation occurring after long-term exposure to absolute humidity and temperature cycling.
Mazda North American Operations (Mazda) is recalling certain 2013 Mazda6 and CX-9 vehicles sold, or ever registered in the states of Alabama, California, Florida, Georgia, Hawaii, Louisiana, Mississippi, South Carolina, Texas, Puerto Rico, American Samoa, Guam, the Northern Mariana Islands (Saipan), and the U.S. Virgin Islands or "Zone A." Additionally, unless covered in "Zone A," Mazda is recalling certain 2010 Mazda6, CX-7 and CX-9 vehicles sold, or ever registered in the states of Arizona, Arkansas, Delaware, District of Columbia, Illinois, Indiana, Kansas, Kentucky, Maryland, Missouri, Nebraska, Nevada, New Jersey, New Mexico, North Carolina, Ohio, Oklahoma, Pennsylvania, Tennessee, Virginia, and West Virginia or "Zone B." Additionally, unless covered in Zone A or Zone B, Mazda is recalling certain 2009 Mazda6, CX-7, and CX-9 vehicles ever registered in the states of Alaska, Colorado, Connecticut, Idaho, Iowa, Maine, Massachusetts, Michigan, Minnesota, Montana, New Hampshire, New York, North Dakota, Oregon, Rhode Island, South Dakota, Utah, Vermont, Washington, Wisconsin, and Wyoming or "Zone C." These vehicles are equipped with certain air bag inflators assembled as part of the passenger frontal air bag modules used as original equipment or replacement equipment. In the event of a crash necessitating deployment of the passenger frontal air bag, these inflators may explode due to propellant degradation occurring after long-term exposure to absolute humidity and temperature cycling.
Mazda North America Operations (Mazda) is recalling certain 2012 CX-7, CX-9 and Mazda6 vehicles sold, or ever registered, in the states of Alabama, California, Florida, Georgia, Hawaii, Louisiana, Mississippi, South Carolina, Texas, Puerto Rico, American Samoa, Guam, the Northern Mariana Islands (Saipan), and the U.S. Virgin Islands, or "Zone A." Additionally, unless included in "Zone A" above, Mazda is recalling certain 2009 CX-7, CX-9 and Mazda6 vehicles sold, or ever registered in the states of Arizona, Arkansas, Delaware, District of Columbia, Illinois, Indiana, Kansas, Kentucky, Maryland, Missouri, Nebraska, Nevada, New Jersey, New Mexico, North Carolina, Ohio, Oklahoma, Pennsylvania, Tennessee, Virginia, and West Virginia, or "Zone B." Additionally, unless included in "Zone A" or "Zone B" above, Mazda is recalling certain 2007-2008 CX-7 and CX-9 sold, or ever registered in the states of Alaska, Colorado, Connecticut, Idaho, Iowa, Maine, Massachusetts, Michigan, Minnesota, Montana, New Hampshire, New York, North Dakota, Oregon, Rhode Island, South Dakota, Utah, Vermont, Washington, Wisconsin, and Wyoming. These vehicles are equipped with certain air bag inflators assembled as part of the passenger frontal air bag modules used as original equipment or replacement equipment. In the event of a crash necessitating deployment of the passenger frontal air bag, these inflators may rupture due to propellant degradation occurring after long-term exposure to absolute humidity and temperature cycling.
Mazda North America Operations (Mazda) is recalling certain 2009-2011 Mazda6, and 2007-2011 CX-7 and CX-9 vehicles. These vehicles are equipped with certain air bag inflators assembled as part of the passenger frontal air bag modules, and used as original equipment or replacement equipment. In the event of a crash necessitating deployment of the front air bags, these inflators may rupture due to propellant degradation occurring after long-term exposure to absolute humidity and temperature cycling.
Mazda North American Operations (Mazda) is recalling certain model year 2016 CX-3 vehicles manufactured June 1, 2015, to December 2, 2015, 2013-2014 Mazda2 vehicles manufactured July 3, 2013, to August 8, 2014, 2014-2016 CX-5 vehicles manufactured January 19, 2013, to December 2, 2015, and 2013-2015 CX-9 vehicles manufactured December 6, 2012, to July 31, 2015. The lower mounting nuts and bolts that attach the front strut assembly to the steering knuckle may loosen, allowing the steering knuckle to separate.
Mazda North American Operations (Mazda) is recalling certain model year 2007-2014 CX-9 vehicles manufactured October 24, 2006, to December 28, 2013. The affected vehicles have front suspension ball joints that may corrode from water leaking into the fitting.
MAZDA IS RECALLING CERTAIN MODEL YEAR 2010 CX-9 VEHICLES EQUIPPED WITH ELECTRICALLY HEATED FRONT SEATS. THERE IS A POSSIBILITY UNDER EXTREMELY COLD CONDITIONS FOR THE SEAT HEATER CONTROL CIRCUIT TO OVERHEAT AND FAIL DUE TO INSUFFICIENT ELECTRICAL GROUNDING.
NHTSA recalls