Problems owners report
Complaints filed with NHTSA about the 2012 Peterbilt 389, by the system named in each complaint. One complaint can name several.
- Exterior lighting1
NHTSA ODI complaints (public domain) · updated 23 Oct 2026 · 0 injuries and 0 deaths reported
Compared with other years
NHTSA ODI complaints by model year
Fatal crashes in the US
From 2020 to 2023, 11 2012 389 vehicles were involved in crashes on US public roads in which someone died; 0 people died inside them. This is a count, not a crash rate: it grows with the number of cars on the road.
NHTSA Fatality Analysis Reporting System (FARS), crash years 2020–2023 (public domain)
New York safety inspections
At its first New York inspection the 2012 Peterbilt 389 failed the safety check 0.00% of the time — 100% less often than the average 2012 passenger car (2.52%). Median odometer at inspection: 285,454 miles.
NY DMV Vehicle Inspections (vezn-fmmk), initial inspections since Aug 2021 · how we count
Recalls in Canada
8 Transport Canada recalls for the 2012 Peterbilt 389.
| 2020148 7 Apr 2020 | Lights And Instruments Issue: On certain trucks, the warning light for the tractor anti-lock brake system (ABS) may not turn on if the system loses power. If this happens, the drive… |
| 2015317 20 Jul 2015 | Electrical On certain vehicles equipped with PACCAR MX-13 engines and Leece Neville alternators, the alternator charge cable may chafe against an air conditioning discharg… |
| 2015189 8 May 2015 | Electrical On certain vehicles equipped with PACCAR MX-13 engines and Delco-Remy 40SI alternators, the alternator charge cable may chafe against an air conditioning discha… |
| 2015095 5 Mar 2015 | Label Certain vehicles fail to comply with the requirements of Canada Motor Vehicle Safety Standard 120 - Tire Selection and Rims. The tire information label may ind… |
| 2015078 20 Feb 2015 | Steering On certain vehicles, the tie rod end clamp bolts may not have been tightened to the correct specification. As a result, the tie rod ends could loosen, corrode, … |
| 2014094 25 Mar 2014 | Brakes Certain vehicles fail to comply with the requirements of Canada Motor Vehicle Safety Standard 121 - Air Brake Systems. Incorrect brake linings were used on fron… |
| 2012027 27 Jan 2012 | Brakes On certain trucks equipped with Bendix ATR-6 Antilock Traction Relay valves, in extremely cold conditions (at or below -18 degrees Celsius), internal ATR valve … |
| 2011087 25 Feb 2011 | Engine On certain vehicles equipped with a PACCAR MX engine, the oil module centrifugal spinner filter cap may become loose, possibly allowing the cap to come off and … |
Transport Canada Vehicle Recalls Database · Contains information licensed under the Open Government Licence – Canada
Recalls
PACCAR Incorporated (PACCAR) is recalling certain 2008-2019 Peterbilt 330, 335, 337, 340, 348, 365, 367, 384, 386, 387, 388, 389, 567, 579 and 587 vehicles and 2008-2020 Kenworth T170, T270, T370, T660, T680, T800, T880, and W900 vehicles equipped with NAMUX Software. In the event that the Anti-lock Brake System (ABS) loses battery and/or ignition power to the controller, the dash warning light for the ABS may not illuminate to warn the driver of the loss of ABS. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 121, "Air Brake Systems," and 136, "Electronic Stability Control System on Heavy Vehicles."
PACCAR Incorporated (PACCAR) is recalling certain model year 2012-2016 Peterbilt 365, 367, 384, 386, 388, 389, 567, 579, and 587 trucks manufactured January 13, 2011, to April 20, 2015. The affected trucks, equipped with extended-body Leece Neville alternators, have alternator charge cables that may chafe against a formed metal freon discharge line.
PACCAR Incorporated (PACCAR) is recalling certain model year 2014-2016 Kenworth T660, T680, T880 trucks manufactured February 18, 2013, to April 10, 2015, and 2011-2016 Peterbilt 386, 389, 567, 579, and 587 trucks manufactured December 13, 2010, to April 20, 2015. The affected trucks, equipped with PACCAR MX-13 engines and Delco-Remy 40SI alternators, have alternator charge cables that may chafe against a formed metal freon discharge line.
PACCAR Incorporated (PACCAR) is recalling certain model year 2006-2016 Peterbilt 587, 579, 567, 389, 388, 387, 385, 382, 379, 378, 367, 365 and 357 trucks manufactured July 25, 2005, to February 26, 2016. The affected vehicles may be equipped with Tire and Rim Certification Labels that list a tire pressure below the actual correct amount. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard No. 120, "Tire selection and rims and motor home/recreation vehicle trailer load carrying capacity information for motor vehicles with a GVWR of more than 4,536 kilograms (10,000 pounds)."
PACCAR Incorporated (PACCAR) is recalling certain model year 2009-2015 Peterbilt 320, 365, 367, 388, and 389 trucks manufactured July 21, 2008, to February 28, 2014. The front axle tie rod end clamp bolts may be improperly torqued.
PACCAR, Inc. (PACCAR) is recalling certain model year 2008-2013 Peterbilt 365, 367, 388, 389 trucks manufactured October 6, 2007, through September 23, 2013. The affected vehicles were built with 16.5" x 7" front drum brakes and Bendix ES-420 brake linings installed on front axles rated to carry between 20,001 and 22,000 lbs GAWR and larger SLR (20.5" to 21.5") tires, however these brake linings are not rated for this configuration. Thus, these vehicles fail to comply with Federal Motor Vehicle Safety Standard (FMVSS) number 121, "Air Brake Systems."
Paccar Incorporated (Paccar) is recalling certain 2004-2013 Peterbilt 379, 357, 378, 367, 388, 365, 389, 385 and 386 trucks manufactured from April 3, 2003, through October 25, 2013 and equipped with tri-drive rear axles and a tag or pusher axle. The affected vehicles may be missing required information from the certification label, specifically the tag or pusher axle the gross axle weight rating, suitable tire and rim information, and recommended tire pressure information. Without this information, the vehicles do not comply with the requirements of 49 C.F.R. Part 567, "Certification."
PACCAR IS RECALLING CERTAIN MODEL YEAR 2012-2013 KENWORTH T170, T270, T370, T440, T470, T660, T700, T800, W900, AND PETERBILT 320, 330, 337, 348, 365, 367, 382, 384, 386, 388, 389, AND 587 VEHICLES, MANUFACTURED FROM JANUARY 31, 2011, THROUGH JANUARY 19, 2012, AND EQUIPPED WITH BENDIX ATR-6 ANTILOCK TRACTION RELAY VALVES. IN EXTREMELY COLD CONDITIONS, THESE BENDIX RELAY VALVES MAY POTENTIALLY DEVELOP INTERNAL LEAKAGE. INTERNAL LEAKAGE CAN LEAD TO AIR PRESSURE BEING DELIVERED TO AFFECTED PRIMARY OR SECONDARY BRAKE CAUSING CONTINUOUS BRAKE APPLICATION.
PACCAR IS RECALLING CERTAIN MODEL YEAR 2008-2012 KENWORTH T2000, T660, T700, T800, AND W900, AS WELL AS MODEL YEAR 2009-2012 PETERBILT 365, 367, 384, 386, 387, 388, 389, AND 587 TRUCKS EQUIPPED WITH PACCAR MX ENGINES. THE OIL MODULE CENTRIFUGAL SPINNER FILTER CAP IN THE PACCAR MX ENGINE MAY BECOME LOOSE, POSSIBLY ALLOWING THE CAP TO COME OFF AND ENGINE OIL TO PARTIALLY DISCHARGE FROM THE OIL MODULE ONTO EXHAUST COMPONENTS.
Whether a recall was fixed on a particular car is known only to the manufacturer: check the VIN at nhtsa.gov/recalls.
NHTSA recalls · summaries in NHTSA's own words
Service bulletins
What Peterbilt told its dealers about the 2012 Peterbilt 389: known faults, fixes and updates.
| Bulletin | Summary |
|---|---|
| 10188550 | Information Only Windshield washer pumps have a high No Trouble Found rate. Washer pumps may fail to spray due to a clogged filter. |
| 10186168 | SmartNav 2.0 Hardware retrofit for quality validation and vehicle validation units. |
| 10179370 | Fix as Fail: Peterbilt has determined that certain model 348, 365, 367, 382, 384, 386, 388, 389, 567, 579, and 587 trucks, built between 4/13/2010 and 3/16/2020 and equipped with a flush mounted battery box, utilized rubber washers that could rub through and cause the aluminum box mounting tabs to rub directly on the steel frame brackets. This could result in cracked battery box mounting angles. Resolution is to add the reinforcement bracket(s) to affected vehicles. |
| 10177021 | Information Only: This bulletin provides dealers with a battery warranty quick reference guide to ensure the appropriate tests for battery warranty are performed in order to prevent battery warranty claims filed with incorrect or incomplete information. |
| 10177019 | Fix as Fail: For all conventional models, except 387/587, equipped with Side-of-Cab (SOC) exhaust and built from 03/6/2006 to 1/20/2020, the clamps that secure the SOC exhaust stacks may not be tightened properly. This may allow the exhaust stack to rotate and contact the cab or sleeper. |
| 10176033 | Information only: Hendrickson Softek front axle maintenance intervals and requirements. |
| 10174764 | Safety Recall Bulletin: Updated with permanent repair path for phase 1 vehicles. The Tractor ABS Lamp May Not Illuminate When ABS Controller Loses Battery and/or Ignition Power. NHTSA recall number is 18V368. Non compliance to FMVSS and CMVSS 121 and 136. Resolution is to Reflash software. |
| 10174762 | Safety Recall Interim Bulletin: The Tractor ABS Lamp May Not Illuminate When ABS Controller Loses Battery and/or Ignition Power. NHTSA recall number is 20V199 Non compliance to FMVSS and CMVSS 121 and 136. Resolution is to Reflash software. |
| 10173212 | Information Only Vehicles may have the connector seals on the wheel speed sensor incorrectly installed, which may lead to water intrusion and corrosion in some vehicles. |
| 10173205 | Information Only: Proper jump-starting voltage will eliminate high voltage related issues and equipment damage. |
| 10172036 | Information Only: Vehicles may have the connector seal on the wheel speed sensor incorrectly installed, which may lead to sensor corrosion. |
| 10169787 | Information Only - Vehicles built with NAMUX software from 2013 to present may experience accuracy issues with the tachometer. The issue can be temporarily resolved using any one of the included procedures. |
| 10168703 | Information Only: This bulletin provides guidance for repairing an air-conditioning system after internal failure of the A/C compressor. |
| 10165583 | Information Only This bulletin provides information about the California Air Resources Board (CARB) Periodic Smoke Inspection Program (PSIP) and Heavy Duty Vehicle Inspection Program (HDVIP). |
| 10164375 | Fix-As-Fail: Two separate causes have been identified as root cause of intermittent low coolant indicator illumination. |
| 10162392 | Information Only - Quick Reference Guide for Electric harness damage repairs. |
| 10159674 | Information Only: Proper instructions for closure of power distribution box cover to prevent corrosion. |
| 10154733 | Information: Bendix ACOM Software version 6.16.5.0 for diagnostics may introduce an unrecoverable error. Notice to dealers to replace this version with older software version until Bendix introduces new version. |
| 10143649 | Information - Recommended Practices for Updating ESA Software |
| 10092203 | FIX-AS-FAIL: UPDATED PROCEDURE FOR MODELS WITH ENGINE-OVERSPEED WARNING BROUGHT TO DEALERSHIP. |
| 10042757 | PETERBILT: INFORMATION REGARDING GAP AND PROPER TORQUE ALLOWED ON DEF TANK STRAPS. TANK STRAPS HAVE A SPRING TO ENSURE THEY REMAIN TIGHT DURING EXPANSION AND CONTRACTION OF DEF TANK. STRAPS MAY LOOK LOOSE BUT ACTUALLY ARE NOT UNLESS GAP IS GREATER THAN 1/2 INCH BETWEEN WASHER AND STRAP. *PE |
NHTSA manufacturer communications (public domain)