Compared with other years
NHTSA ODI complaints by model year
Fatal crashes in the US
From 2020 to 2023, 38 2020 567 vehicles were involved in crashes on US public roads in which someone died; 5 people died inside them, and 7 of the vehicles rolled over. This is a count, not a crash rate: it grows with the number of cars on the road.
NHTSA Fatality Analysis Reporting System (FARS), crash years 2020–2023 (public domain)
New York safety inspections
At its first New York inspection the 2020 Peterbilt 567 failed the safety check 0.74% of the time — 37% less often than the average 2020 passenger car (1.18%). Median odometer at inspection: 122,813 miles.
NY DMV Vehicle Inspections (vezn-fmmk), initial inspections since Aug 2021 · how we count
Recalls in Canada
7 Transport Canada recalls for the 2020 Peterbilt 567.
| 2022210 25 Apr 2022 | Steering Issue: On certain trucks, the fasteners that attach the steer arm to the steering knuckle may fail. If this happens, the steer arm could separate from the ste… |
| 2021713 19 Nov 2021 | Brakes Issue: On certain trucks, the work brake (also known as a winch brake) may suddenly release while using the winch. If this happens, the truck could move sudde… |
| 2021323 26 May 2021 | Fuel System Issue: On certain trucks, the fuel rail assembly could develop a leak. Note: This recall only affects trucks equipped with a Cummins L9 or ISX12 diesel engi… |
| 2021287 14 May 2021 | Lights And Instruments Issue: On certain trucks, the driver may be able to turn off the daytime running lamps (DRLs) while driving. Canadian regulations require that DRLs must stay … |
| 2020399 27 Aug 2020 | Suspension Issue: On certain trucks, the lift axle pivot bolts may be too short and may not be properly tightened. As a result, the bolts could come loose or break. If t… |
| 2020090 5 Mar 2020 | Electrical Issue: On certain trucks, the battery cables to the jump-start terminal may be too long. As a result, the cables could contact and chafe against the left-fron… |
| 2019207 26 Apr 2019 | Visual System Issue: On certain trucks, the upper glass on the side mirrors may not be properly attached. This could cause the mirror glass to fall off or to hang from its w… |
Transport Canada Vehicle Recalls Database · Contains information licensed under the Open Government Licence – Canada
Recalls
PACCAR Incorporated (PACCAR) is recalling certain 2018-2020 Kenworth T270, T370, T440, T470, T660, T680, T880, T800, W900, W990; and 2018-2020 Peterbilt 330, 337, 348, 365, 367, 389, 520, 567, and 579 vehicles. The Dana D-Series axle steer arm fasteners that attach the steering arm to the steering knuckle may fail.
PACCAR Incorporated (PACCAR) is recalling certain 2016-2022 Peterbilt 567, 579, 2021-2022 Peterbilt 536, 2017-2021 Kenworth T880, 2016-2022 Kenworth T680, 2018-2020 Kenworth T440, 2020 Kenworth T270, and 2021 Kenworth T280 vehicles. The methane detection system will not function if the system loses power.
PACCAR Incorporated (PACCAR) is recalling certain 2019-2022 Kenworth T880, W990, Peterbilt 567, 579, 389, and 2022 Peterbilt 536, 537 wrecker and auto hauler vehicles. The work brake (winch brake) may unintentionally disengage the service brakes during winching operations, causing the vehicle to roll.
PACCAR Incorporated (PACCAR) is recalling certain 2018-2021 Peterbilt 337, 348, 365, 367, 520, 567, Kenworth T270, T370, T440, T470, T800 and T880 vehicles. The sealing washer may not seat correctly in the pilot bore holes, allowing the high pressure fuel rail assembly to leak.
PACCAR Incorporated (PACCAR) is recalling certain 2020-2021 Peterbilt 348, 365, 367, 389, 520, 567 and Kenworth T800, T880, W900, W990 vehicles equipped with Watson and Chalin steerable lift axle suspension systems (model SL2065). The axles may have lower rear pivot bolts that are not long enough to sufficiently engage the locking feature of the corresponding nuts.
PACCAR Incorporated (PACCAR) is recalling certain 2015-2020 Peterbilt 365, 389, 567, and 579 vehicles equipped with a left-hand under hood jumper terminal (option code 2539410). The positive battery jumper terminal cable may be too long, allowing it to chafe against the left front suspension spring and result in an electrical short circuit.
PACCAR Incorporated (PACCAR) is recalling certain 2020 Kenworth T800, T880 and W990 and Peterbilt 348, 367, 389, 520, and 567 vehicles. The forward rear axle output shafts may have been improperly heat treated during manufacturing, possibly resulting in the shafts fracturing.
PACCAR Incorporated (PACCAR) is recalling certain 2020 Peterbilt 520 and 579 vehicles and Kenworth T680, T880 and W990 vehicles. The mirror glass may detach from the mirror carrier plate due to inadequate adhesion.
Whether a recall was fixed on a particular car is known only to the manufacturer: check the VIN at nhtsa.gov/recalls.
NHTSA recalls · summaries in NHTSA's own words
Service bulletins
What Peterbilt told its dealers about the 2020 Peterbilt 567: known faults, fixes and updates.
| Bulletin | Summary |
|---|---|
| 11010926 | Info Only Unnecessary starter replacements can result from customer complaints regarding engine starting issues. A new Starter Troubleshooting Guide has been created to provide a comprehensive list of starting system checks, which should reduce unnecessary starter replacements and associated warranty claims. Engine starting system warranty claims now require a completed Starter Checklist, a Battery Pack Midtronics Report, and a Cable Drop Midtronics Report. Claims filed without these documents may be denied. |
| 11009757 | 7/700 Service Agreement - Letter Only. |
| 11005516 | Fix As Fail The height control valve (HCV) rod on vehicles with low air leaf suspensions is prone to toggling over center during rough road conditions. With full suspension articulation, HCV bracket flexes and toggles over center the HCV linkage, which results in either deflated airbags or makes them unable to inflate. Fix-as-fail start date is 07/30/2024. |
| 11000753 | Information Only Vehicles equipped with Digital Vision System (DVS) Mirror Mounted Cameras, that do not have optional left-hand or right-hand blind spotters, may set false Diagnostic Trouble Codes (DTC) 522490-9 or 522491-9. These DTCs can be ignored if corresponding blind spotter is not equipped. The next Digital Vision System Mirrors (DVS-M) software update will correct these false DTCs. |
| 10245639 | Fix As Fail Updated: Two part numbers added: 1818119 DPF Delta Pressure Sensors for MX-13-2 EMY18 2200138 DPF Delta Pressure Sensors for MX-13 -2, EMY19 Per Environment and Climate Change Canada (ECCC) regulations and guidance (Canadian Environmental Protection Act, 1999 (CEPA)), a letter has been provided to owners of Canadian registered chassis that provides a list of emissions components that have been reported (to ECCC) as having a defect. |
| 10238387 | Fix-as-Fail - HVAC Intermittently Stops Blowing Cold Air |
| 10232162 | Fix As Fail Chassis that were manufactured with certain battery cable routing brackets may experience rubbing or chafing of the battery cables. |
| 10231101 | This campaign is the final opportunity to replace the oil filter screw cap to reduce occurrences of broken bypass valve tabs. Broken oil valve tabs can cause oil flow obstruction to critical engine parts, resulting in serious engine damage. Customers that do not receive this repair may be responsible for progressive engine damage caused by broken oil bypass valve tabs. |
| 10227172 | 21PBN LNG/CNG Methane Detecti on System Will Not Warn Operator if System Loses Power NHTSA ID:21V00N, TC: 2021-793 |
| 10225578 | Info Only - PACCAR is introducing Over-the-Air (OTA) software updates for engine MY17 and newer chassis equipped with Cummins X15, X12, ISX12, ISX12N, L9N, PX-7, and PX-9 engines The technology will leverage the existing Remote Diagnostic cs hardware to deliver secure software updates remotely. This will reduce downtime and save on maintenance costs for eligible vehicles. |
| 10222269 | Fix-As-Fail On certain chassis with Low Air Leaf Suspension or Low-Low Air Leaf Suspension, the Height Control Valve (HCV) arm may be rubbing on other components when the bend in the arm is facing outboard. Flipping the bend in the HCV arm inboard prevents the rub. |
| 10219235 | The service information for Bendix Air Dryer maintenance is being updated to include new procedures. |
| 10209699 | Fix-As-Fail A hill start assist (HSA) valve plumbing revision eliminates ice buildup in the HSA valve exhaust in cold weather. |
| 10208758 | Due to major data carriers phasing out 3G networks, chassis currently utilizing first generation Peoplenet Mobile Gateway (PMG001) will experience severe 3G service degradation as early as January of 2022. Chassis currently utilizing 3G antennas as a primary antenna may experience this degradation. |
| 10208756 | A frame mounted left-hand marker light bracket interferes with the rear fuel tank fill location. A redesigned bracket can be purchased that relocates the marker bracket to the front fuel tank bracket to eliminate interference. |
| 10208714 | The Turbo Inlet Elbow is susceptible to tearing, potentially allowing dust to enter the engine. The Turbo Inlet Elbow will be replaced with an improved part. |
| 10207154 | Interim Safety Recall Methane detection system will not warn the operator if the system loses power. The driver could be unaware of an issue with the methane detection system or excessive methane present, increasing the risk of a fire, crash and/or personal injury. The repair procedure will be added when it is available. |
| 10207153 | Retrofit - The emissions exemption will be expiring on 5/15/2022 for certain pre-production vehicles equipped with PACCAR MX-11 and MX-13 EPA 2021 Emissions engines. Production-level components are now available to make these vehicles compliant. |
| 10206097 | Non-Safety Campaign: Drivers of vehicles equipped with PACCAR TX-12 transmissions may experience harsh shifts and gear grinding noise. Premature Main Drive Gear damage may occur due to clutch housing and main case countershaft bearing bore wear. |
| 10206090 | Safety Recall Work Brake May Unintentionally Disengage NHTSA ID: 21V906, TC: 2021-713. The work brake (also known as winch brake) may unintentionally disengage during winching operations, releasing the service brakes, increasing the risk of crash or injury. The VECU software will be updated to correctly set the speed interlock parameter. |
| 10206084 | Non-Safety Campaign: Eaton Endurant transmissions may experience premature Main Drive Gear damage due to clutch housing and main case countershaft bearing bore wear. A Clutch Housing Front Cover Kit will be installed to address the issue. |
| 10203783 | Non-Safety Campaign - Vehicles with a Cummins X15 engine and Horton fan drive may set Diagnostic Trouble Code (DTC) 6637 and/or 3838 due to fan speed that results in the fan remaining activated until the power is cycled. A new controller will resolve the issue. |
| 10201965 | Fix-As-Fail Due to undersupply issues, only a limited supply of Diesel Exhaust Fluid (DEF) sensors are available. As a temporary solution, after PACCAR confirms a DEF sensor is not available, a temporary software update will allow a vehicle to continue operation with a failed DEF sensor by disabling the DEF sensor diagnostics. |
| 10201956 | Information Only - Rear axle Quarter Fenders with less than two inches of clearance between the top of the quarter fender and the bottom of the trailer/equipment are susceptible to damage. The lack of clearance could result in cracked/broken quarter fenders or complete separation if undetected or un-remedied. |
| 10201946 | Safety RecallHill Start Assist (HSA) Valve Clearance NHTSA ID: 21V-648, TC: 2021-521. Crossmember mounted Hill Start Assist valve may not have sufficient clearance to the rear axle, resulting in hose or fitting damage. Damage could cause the loss of rear brake signal, resulting in reduced braking capability and increasing the risk of a crash. |
NHTSA manufacturer communications (public domain)