Complaints by model year
Each bar is one model year. The most recent years are still collecting complaints.
NHTSA ODI complaints (public domain) · updated 23 Oct 2026
New York safety inspections
Share of first inspections failed on safety, by model year. Older cars fail more as miles build up, so compare each year with the average car of the same year. Best against its own year: 2015.
NY DMV Vehicle Inspections, initial inspections since Aug 2021 · how we count
Year by year
| Model year | Complaints | Recalls |
|---|---|---|
| 2017 | 0 | 0 |
| 2016 | 4 | 2 |
| 2015 Eos | 3 | 2 |
| 2014 Eos | 40 | 3 |
| 2013 Eos | 26 | 4 |
| 2012 Eos | 94 | 4 |
| 2011 Eos | 18 | 2 |
| 2010 Eos | 69 | 2 |
| 2009 Eos | 84 | 2 |
| 2008 Eos | 47 | 0 |
| 2007 Eos | 40 | 0 |
| 2006 Eos | 0 | 0 |
| 2005 | 0 | 0 |
A model year gets its own page when it has enough data for at least three sections
Most common problems
- Air bags168
- Power train102
- Electrical system51
- Engine48
- Service brakes32
- Unknown or other28
- Structure19
- Steering13
NHTSA ODI complaints, all model years
Fatal crashes in the US
From 2020 to 2023, 24 Eos vehicles were involved in crashes on US public roads in which someone died, and 15 people died inside them. These are counts, not crash rates: a model with more cars on the road shows up more often, and people killed outside the vehicle are not counted here.
| Model year | Vehicles in fatal crashes | Deaths in the vehicle |
|---|---|---|
| 2015 | 1 | 1 |
| 2014 | 1 | 0 |
| 2012 | 5 | 2 |
| 2010 | 2 | 3 |
| 2009 | 4 | 2 |
| 2008 | 7 | 6 |
| 2007 | 4 | 1 |
NHTSA Fatality Analysis Reporting System (FARS), crash years 2020–2023 (public domain) · how we count
Crash-test ratings by year
NHTSA 5-star results for 6 model-year variants; not yet fully rated. Rollover risk is the estimated chance of rolling over in a single-vehicle crash.
| Year | Variant | Overall | Rollover risk |
|---|---|---|---|
| 2016 | 2016 Volkswagen EOS C FWD | — | 0.0 % |
| 2015 | 2015 Volkswagen EOS C FWD | — | 0.0 % |
| 2014 | 2014 Volkswagen EOS C FWD | — | 0.0 % |
| 2013 | 2013 Volkswagen EOS C FWD | — | 0.0 % |
| 2012 | 2012 Volkswagen EOS C FWD | — | 0.0 % |
| 2011 | 2011 Volkswagen EOS C FWD | — | 0.0 % |
NHTSA New Car Assessment Program (5-Star Safety Ratings), api.nhtsa.gov · US federal work, public domain
Fuel consumption by year
Official Canadian test results for 9 model years, best variant per year. Combined consumption ranges from 9.3–10.0 L/100 km.
| Year | Variant | City | Highway | Combined |
|---|---|---|---|---|
| 2015 | Eos · Subcompact · Premium gasoline | 10.8 | 7.8 | 9.5 |
| 2014 | Eos · Subcompact · Premium gasoline | 10.9 | 8.0 | 9.6 |
| 2013 | Eos · Subcompact · Premium gasoline | 10.9 | 8.0 | 9.6 |
| 2012 | Eos · Subcompact · Premium gasoline | 10.9 | 8.0 | 9.6 |
| 2011 | Eos · Subcompact · Premium gasoline | 10.9 | 8.0 | 9.6 |
| 2010 | Eos · Subcompact · Premium gasoline | 10.5 | 7.9 | 9.3 |
| 2009 | Eos · Subcompact · Premium gasoline | 10.5 | 7.9 | 9.3 |
| 2008 | Eos · Subcompact · Premium gasoline | 11.1 | 7.9 | 9.6 |
| 2007 | Eos · Subcompact · Premium gasoline | 11.5 | 8.1 | 10.0 |
Litres per 100 km. Natural Resources Canada, Fuel consumption ratings (open.canada.ca) · Open Government Licence – Canada
In New Zealand
733 Eos cars are on the New Zealand register; 17% arrived as used imports.
| Model year | Registered | Sold new in NZ | Used imports |
|---|---|---|---|
| 2014 | 2 | 1 | 1 |
| 2013 | 18 | 17 | 1 |
| 2012 | 53 | 51 | 2 |
| 2011 | 42 | 41 | 1 |
| 2010 | 64 | 56 | 2 |
| 2009 | 83 | 66 | 16 |
| 2008 | 161 | 136 | 19 |
| 2007 | 288 | 217 | 63 |
| 2006 | 22 | 2 | 20 |
NZ Transport Agency Waka Kotahi, Motor Vehicle Register (March 2026) · CC BY 4.0
In the Netherlands
3,438 Eos cars are on Dutch roads; 42% arrived later as imports, and 510 still have a recall open. Open a year for APK defects, odometer checks and colours.
| First registered | On the road | Median list price |
|---|---|---|
| 2015 | 20 | €48,309 |
| 2014 | 55 | €43,941 |
| 2013 | 65 | €42,693 |
| 2012 | 174 | €39,933 |
| 2011 | 301 | €39,073 |
| 2010 | 295 | €34,891 |
| 2009 | 337 | €36,567 |
| 2008 | 603 | €37,994 |
| 2007 | 906 | €45,593 |
| 2006 | 682 | €40,496 |
RDW Open Data: registered vehicles (CC0) · list price is the manufacturer's catalogue price when new
In Finland
178 Eos cars were in use in Finland on 30 Jun 2026: 82% petrol, 18% diesel. Mileage is the odometer reading at the last inspection.
| First registered | In use | Average mileage |
|---|---|---|
| 2011 | 6 | 172,000 km |
| 2010 | 5 | 207,000 km |
| 2009 | 12 | 178,000 km |
| 2008 | 26 | 187,000 km |
| 2007 | 50 | 208,000 km |
| 2006 | 79 | 186,000 km |
Traficom (Finnish Transport and Communications Agency), open data on vehicles in use, 30 Jun 2026 · CC BY 4.0
Road collisions in Great Britain
From 2021 to 2025, 191 Eos cars were involved in road collisions in Great Britain that injured someone and were reported to the police. 4 of those collisions were fatal and 27 caused serious injuries. As with any count, models with more cars on British roads appear more often.
| Year | Cars in injury collisions | Fatal | Serious |
|---|---|---|---|
| 2025 | 33 | 1 | 5 |
| 2024 | 36 | 1 | 11 |
| 2023 | 42 | 0 | 4 |
| 2022 | 33 | 0 | 5 |
| 2021 | 47 | 2 | 2 |
Department for Transport, STATS19 road safety data 2021–2025 · Open Government Licence v3.0 · how we count
In the United Kingdom
9,950 Eos cars were licensed for the road at the end of 2025, by year of manufacture.
| Built | Licensed | Off the road (SORN) |
|---|---|---|
| 2016 | 35 | — |
| 2015 | 446 | 2 |
| 2014 | 310 | 15 |
| 2013 | 417 | 29 |
| 2012 | 349 | 23 |
| 2011 | 1,217 | 101 |
| 2010 | 1,637 | 228 |
| 2009 | 993 | 187 |
| 2008 | 1,855 | 492 |
| 2007 | 2,008 | 700 |
| 2006 | 683 | 384 |
Department for Transport and DVLA, vehicle licensing statistics (table VEH0124) · Open Government Licence v3.0
MOT test results in Great Britain
13,761 Eos cars took their annual MOT test in 2023; 65% passed first time, against 60% for all cars of the same ages. Older cars fail more often, so compare a year with the same year of other cars.
| First registered | Tests | Passed first time |
|---|---|---|
| 2015 | 220 | 86% |
| 2014 | 337 | 84% |
| 2013 | 457 | 77% |
| 2012 | 375 | 73% |
| 2011 | 1,377 | 71% |
| 2010 | 2,110 | 64% |
| 2009 | 1,409 | 65% |
| 2008 | 2,887 | 64% |
| 2007 | 3,368 | 60% |
| 2006 | 1,221 | 60% |
Why they fail
Share of all first tests that ended in a fail because of each part of the car (one test can fail on several).
| Area | Eos | All cars, same ages |
|---|---|---|
| Suspension | 15.4% | 15.8% |
| Brakes | 9.2% | 10.5% |
| Tyres | 9.2% | 7.4% |
| Lamps, reflectors and electrical equipment | 8.8% | 18.5% |
| Body, chassis, structure | 5.4% | 6.3% |
| Visibility | 5.3% | 6.3% |
| Noise, emissions and leaks | 3.4% | 5.3% |
| Seat belts and supplementary restraint systems | 1.6% | 1.7% |
DVSA anonymised MOT tests and results, 2023 (Department for Transport) · Open Government Licence v3.0 · first tests of cars only; a fix made at the test station within the hour still counts as a fail
New registrations in Europe
37,265 new Volkswagen Eos cars registered in the EU, Norway and Iceland between 2010 and 2020, from the European Environment Agency's CO₂ monitoring of every new car. In 2020 the largest markets were Spain (2), Italy (1).
| Year | New cars | CO₂ g/km |
|---|---|---|
| 2020 | 3 | 93 (NEDC) |
| 2019 | 1 | 177 (NEDC) |
| 2018 | 1 | 144 (NEDC) |
| 2017 | 3 | 185 (NEDC) |
| 2016 | 96 | — |
| 2015 | 2,635 | — |
| 2014 | 3,130 | — |
| 2013 | 3,599 | — |
| 2012 | 5,673 | — |
| 2011 | 11,238 | — |
| 2010 | 10,886 | — |
Averages are weighted by registrations; CO₂ is the type-approval value (NEDC until the WLTP switch). European Environment Agency, CO₂ emissions from new passenger cars · re-use permitted with acknowledgement
EU safety alerts
Safety Gate, the European Union's rapid alert system, names the Eos in 5 alerts. European versions can differ from the North American car.
The propellant in the driver airbag may deteriorate over time. If the airbags deploy, it can result in fragments from the inflator injuring the vehicle's occupants. The product does not comply with the Regulation on the approval and market surveillance of moto…
The propellant in the driver airbag may deteriorate over time. If the airbags deploy, it can result in fragments from the inflator injuring the vehicle's occupants. The product does not comply with the Regulation on the approval and market surveillance of moto…
The driver airbag's gas generator may be faulty, resulting in uncontrolled inflation and the release of metal fragments. This increases the risk of injuries to the occupants. The product does not comply with the Regulation on the approval and market surveillan…
The propellant can deteriorate due to high humidity and temperature variations. In the event of an accident in which the front airbag is deployed, this could result in fragments from the inflator housing coming loose and injuring the vehicle’s occupants. The p…
The earth connection of the ABS/ESP system may be interrupted as a result of thermomechanical overload. This would lead to the failure of the ABS/ESP system and the risk of an accident.
Safety Gate (European Commission) · CC0
Recalls
7 campaigns cover the Eos.
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2015 Passat, 2015-2016 Eos, 2015-2017 CC, 2016-2017 TT Roadster, TT Coupe, 2017 Audi R8 Coupe, and R8 Spyder vehicles. Upon deployment of the driver's frontal air bag, excessive internal pressure may cause the inflator to explode.
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2012-2016 Eos, 2012 Passat, 2012-2016 CC, 2015-2016 e-Golf, 2011-2015 Touareg, 2012-2015 and 2017 Tiguan, and 2011-2016 Golf and 2011-2013 GTI vehicles. Modifications made while the vehicles were in an internal evaluation period may cause the affected vehicles to not comply with all of the applicable regulatory requirements.
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2009-2014 Volkswagen CC, 2010-2014 Golf, 2010-2014 Eos, 2007-2010 Passat Sedan and Wagon, and 2012-2014 Passat vehicles. Upon deployment of the driver's frontal air bag, excessive internal pressure may cause the inflator to explode.
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain model year 2009-2010 Volkswagen Jetta A5 Sedan, 2009 Volkswagen Jetta SportWagen, Eos, GTI, Rabbit and Audi A3 vehicles, and 2010 Volkswagen Golf A6 vehicles. The Antilock Brake System (ABS) control unit may fail during ABS or Electronic Stability Control (ESC) activation, possibly causing a loss of vehicle control.
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain model year 2010-2014 Golf, 2007-2010 Passat sedans and wagon, 2012-2014 Passat sedan and Eos, 2009-2014 CC, 2009-2012 Audi Q5, 2010-2012 S5 Cabriolet and 2010-2012 Audi A5 Cabriolet vehicles. Upon deployment of the driver's frontal air bag, excessive internal pressure may cause the inflator to rupture.
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain model year 2010-2014 Volkswagen CC, and Passat, 2010-2013 Eos, 2011-2014 Golf, GTI, Jetta, and Tiguan, and 2012-2014 Jetta Sportwagen vehicles. In the affected vehicles, debris may contaminate the air bag clock spring, a spiral wound, flat cable that keeps the air bag powered while the steering wheel is being turned. This contamination may tear the cable and result in a loss of electrical connection to the driver's frontal air bag.
VOLKSWAGEN IS RECALLING CERTAIN MODEL YEAR 2009 AND 2010 PASSENGER CARS MANUFACTURED BETWEEN SEPTEMBER 2008 AND AUGUST 2009. THE WIRING HARNESS OF A TEMPERATURE SENSOR IN THE DIRECT SHIFT GEARBOX (DSG) MAY HAVE CONNECTOR WIRES THAT WERE INSUFFICIENTLY CRIMPED. WITH INSUFFICIENTLY CRIMPED CONNECTOR WIRES, A TEMPERATURE SENSOR HAS THE POTENTIAL TO FALSELY DETECT A HIGH GEARBOX OIL TEMPERATURE, CAUSING THE TRANSMISSION TO ABRUPTLY SHIFT TO NEUTRAL. IF THIS HAPPENS, THE SELECTOR LEVER POSITION INDICATOR WITHIN THE INSTRUMENT PANEL WILL FLASH. IN ADDITION, THE "DEPRESS BRAKE PEDAL" INDICATOR LIGHT WILL BE ILLUMINATED, ALERTING THE DRIVER TO APPLY THE BRAKES.
NHTSA recalls