Recalls
Volvo Bus Corporation (Volvo Bus) is recalling certain 2009-2025 Volvo 9700 buses. The emergency exit label on the entrance door is missing the exit operating instructions. As such, these vehicles fail to conform to Federal Motor Vehicle Safety Standard (FMVSS) number 217, "Bus Emergency Exits and Window Retention and Release."
Volvo Bus Corporation (Volvo Bus) is recalling certain 2013-2021 9700 buses. The red beacon lighting on the Threshold Warning System (TWS) may not be bright enough. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 403, "Platform Lift Systems."
Volvo Bus Corporation (Volvo Bus) is recalling certain 2008-2021 9700 vehicles. The headlights may not have the correct amount of light output, and either be too bright, or too dim. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 108, "Lamps, Reflective Devices, and Associated Equipment."
Volvo Bus Corporation (Volvo Bus) is recalling certain 2009-2021 Volvo 9700 vehicles equipped with wheelchair lifts. When the lift's outer barrier is fully deployed, it may not withstand a sufficient amount of force, which could cause it to fail. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard numbers 403, "Platform Lift Systems" and 404, "Platform Lift Installations."
Volvo Bus Corporation (Volvo Bus) is recalling certain 2015-2020 9700 buses. The transmission C1 hub may fail which may lead to a disabled vehicle.
Volvo Bus Corporation (Volvo Bus) is recalling certain 2015-2018 9700 motorcoaches equipped with specific fire suppression systems. The actuator of the fire extinguisher system may not function properly, preventing the fire extinguisher from discharging the fire suppression agent.
Volvo Bus Corporation (Volvo) is recalling certain 2016-2018 9700 buses equipped with I-Start. The hardware that attaches the power supply cable to the fuse box may not be properly tightened, possibly causing the power cable and fuse box to overheat.
Volvo Bus Corporation (Volvo Bus) is recalling certain 2016-2017 Volvo 9700 transit buses equipped with the I-Start feature. These vehicles have a ground cable that may have been improperly installed, resulting in inadequate electrical contact. The poor contact may cause the power feed relay to fail and the engine to stall.
Volvo Bus Corporation (Volvo Bus) is recalling certain model year 2008-2017 9700 buses manufactured January 7, 2008, to August 25, 2016. The affected vehicles are equipped with a power feed relay for the engine and transmission which may be undersized for the application, causing the relay to fail and the engine to stall.
Whether a recall was fixed on a particular car is known only to the manufacturer: check the VIN at nhtsa.gov/recalls.
NHTSA recalls · summaries in NHTSA's own words
Service bulletins
What Volvo Bus told its dealers about the 2016 Volvo Bus 9700: known faults, fixes and updates.
| Bulletin | Summary |
|---|---|
| 10253989 | This procedure eliminates the step moving. |
| 10224584 | Expendable Items Parts List. |
| 10219421 | Engine Control Module (EMS) Software (MSW) Information August 2022; Improvement List (Change Log) - US21+OBD22 (13L VGT, TC) And US17+OBD22 (11L) Emissions |
| 10219302 | Part information for AMT input shaft repair kits and the shim kit that is required for repair. |
| 10217315 | STORAGE AND STARTUP GUIDELINES : part number updates |
| 10214938 | PLASMA CLUSTER SANITIZER |
| 10212892 | Shipping and Handling of Volvo Lithium-ion 48V Mild Hybrid Battery to Global Battery Solutions (GBS) |
| 10212891 | VIDA QR Scanner Mobile App |
| 10210877 | FRONT HATCH UPGRADE |
| 10206981 | HVAC SOFTWARE UPDATE WARM TEMPERATURE IN THE REAR OF THE VEHICLE |
| 10203701 | EMERGENCY WINDOW GASKET REPLACEMENT Revision: A Application box VIN updated |
| 10203167 | Volvo Chassis 2008 And Up LED Headlight Conversion Programming Procedure |
| 10189815 | ALLISON TRANSMISSION C1 HUB FAILURE TRANSMISSION CONTROL MODULE REPROGRAMMING AND C1 HUB REPLACEMENT |
| 10189813 | ALLISON TRANSMISSION C1 HUB FAILURE TRANSMISSION CONTROL MODULE SOFTWARE UPDATE |
| 10189811 | GLASS PARTITION BEHIND DRIVER Volvo 9700 from B13R-169811 (2014W40) to current vehicles |
| 10188249 | INTRODUCING A NEW ENGINE COOLANT INTO PREVOST SERVICE CENTER NETWORK |
| 10186373 | VOLVO I-SHIFT TRANSMISSION REPLACEMENT - DIFFERENCE BETWEEN CONNECTIONS AT THE TOP OF THE OIL FILTER HOUSING |
| 10186372 | VOLVO I-SHIFT TRANSMISSION REPLACEMENT - DIFFERENCE BETWEEN CONNECTIONS AT THE TOP OF THE OIL FILTER HOUSING |
| 10184670 | PLYWOOD REFURBISHMENT, PASSENGERS AREA |
| 10180591 | OBD CONNECTOR USCAN |
| 10180590 | FRONT PANEL, CENTRAL REINFORCEMENT INSTALLATION Revision A Material: Coolant was 20358716, is 685241. |
| 10180537 | Engine Exhaust Gas Recirculation Differential Pressure - Mechanical system not responding properly US13 - US16 Emissions |
| 10179432 | STORAGE AND STARTUP GUIDELINES Revision: B Parts added to Suggested Material 08-10-2020 |
| 10179431 | FRONT PANEL, CENTRAL REINFORCEMENT INSTALLATION |
| 10177806 | Air Purifier installation to HVAC unit |
NHTSA manufacturer communications (public domain)
NHTSA investigations
Seat Belt Buckle Casings may Fail
NHTSA Office of Defects Investigation