The defect
Volvo Bus Corporation (Volvo Bus) is recalling certain 2013-2021 9700 buses. The red beacon lighting on the Threshold Warning System (TWS) may not be bright enough. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 403, "Platform Lift Systems."
The risk
Beacons that do not provide proper illumination may be less visible to wheelchair lift users, increasing the risk of injury.
The remedy
Prevost will replace the red beacons, free of charge. Owner letters were mailed September 16, 2024. Owners may contact Volvo Bus customer service at 1-866-870-2043. Volvo Bus number for this recall is SR24-81.
NHTSA's own wording · initiated by MFR
Vehicles covered
| Model | Model years |
|---|---|
| Volvo Bus 9700 | 2013, 2014, 2015, 2016, 2017, 2018, 2019, 2020, 2021 |
Components: EQUIPMENT ADAPTIVE/MOBILITY:WHEELCHAIR LIFT/RAMP
Model years in this recall
NHTSA complaints and the number of recall campaigns for each model year this recall covers.
| Model | Year | Complaints | Recalls |
|---|---|---|---|
| Volvo Bus 9700 | 2013 | 0 | 12 |
| Volvo Bus 9700 | 2014 | 0 | 6 |
| Volvo Bus 9700 | 2015 | 0 | 7 |
| Volvo Bus 9700 | 2016 | 0 | 9 |
| Volvo Bus 9700 | 2017 | 0 | 10 |
| Volvo Bus 9700 | 2018 | 0 | 9 |
| Volvo Bus 9700 | 2019 | 0 | 6 |
| Volvo Bus 9700 | 2020 | 0 | 8 |
| Volvo Bus 9700 | 2021 | 0 | 4 |
Other equipment adaptive/mobility recalls in 2023
5 of the 894 recall campaigns reported to NHTSA in 2023 concerned the equipment adaptive/mobility; Volvo Bus Corporation filed 26 campaigns in all.
| 23V889000 22 Dec 2023 | Prevost Car (US) Inc. |
| 23V892000 22 Dec 2023 | Alamo Group Inc. |
| 23V795000 23 Nov 2023 | Corp. Micro Bird, Inc. |
| 23V255000 7 Apr 2023 | Volvo Trucks North America |
NHTSA recalls (public domain) · all recalls of 2023