The defect
Volvo Bus Corporation (Volvo Bus) is recalling certain 2008-2021 9700 vehicles. The headlights may not have the correct amount of light output, and either be too bright, or too dim. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 108, "Lamps, Reflective Devices, and Associated Equipment."
The risk
Excessively bright or dim headlights may reduce visibility, increasing the risk of a crash.
The remedy
Dealers will replace of the headlight assembly or the bulbs, free of charge. Owners notification letters were mailed September 1, 2023. Owners may contact Volvo Bus' customer service at 1-866-870-2046.
NHTSA's own wording · initiated by MFR
Vehicles covered
| Model | Model years |
|---|---|
| Volvo Bus 9700 | 2008, 2009, 2010, 2011, 2012, 2013, 2014, 2015, 2016, 2017, 2018, 2019, 2020, 2021 |
Components: EXTERIOR LIGHTING:HEADLIGHTS:BULBS | EXTERIOR LIGHTING:HEADLIGHTS
Model years in this recall
NHTSA complaints and the number of recall campaigns for each model year this recall covers.
| Model | Year | Complaints | Recalls |
|---|---|---|---|
| Volvo Bus 9700 | 2008 | 0 | 2 |
| Volvo Bus 9700 | 2009 | 0 | 14 |
| Volvo Bus 9700 | 2010 | 0 | 14 |
| Volvo Bus 9700 | 2011 | 0 | 13 |
| Volvo Bus 9700 | 2012 | 0 | 11 |
| Volvo Bus 9700 | 2013 | 0 | 12 |
| Volvo Bus 9700 | 2014 | 0 | 6 |
| Volvo Bus 9700 | 2015 | 0 | 7 |
| Volvo Bus 9700 | 2016 | 0 | 9 |
| Volvo Bus 9700 | 2017 | 0 | 10 |
| Volvo Bus 9700 | 2018 | 0 | 9 |
| Volvo Bus 9700 | 2019 | 0 | 6 |
| Volvo Bus 9700 | 2020 | 0 | 8 |
| Volvo Bus 9700 | 2021 | 0 | 4 |
Other exterior lighting recalls in 2021
51 of the 988 recall campaigns reported to NHTSA in 2021 concerned the exterior lighting; Volvo Bus Corporation filed 26 campaigns in all.
| 21V00H000 23 Dec 2021 | Daimler Trucks North America, LLC |
| 21V963000 13 Dec 2021 | Southeast Toyota Distributors, LLC |
| 21V950000 9 Dec 2021 | Chrysler (FCA US, LLC) |
| 21V903000 19 Nov 2021 | Forest River, Inc. |
| 21V887000 16 Nov 2021 | M H EBY |
| 21V867000 8 Nov 2021 | Autocar, LLC |
| 21V863000 5 Nov 2021 | Cottrell, Inc. |
| 21V831000 22 Oct 2021 | BMW of North America, LLC |
NHTSA recalls (public domain) · all recalls of 2021