The defect
VEHICLE DESCRIPTION: HEAVY DUTY TRUCKS EQUIPPED WITH DRAG LINK ASSEMBLIES CONTAINING 24-DL MODEL BALL SOCKETS AND MANUFACTURED BY TRW. CERTAIN OF THE TIE ROD BALL-SOCKET BEARINGS HAVE A BELOW-SPECIFICATION CASE DEPTH AND/OR HARDNESS, WHICH CAN LEAD TO PREMATURE WEAR OF THE SOCKET.
The risk
IF THIS CONDITION OCCURS, THE DRIVER CAN LOSE PARTIAL CONTROL OF THE RIGHT FRONT WHEEL, POSSIBLY RESULTING IN A CRASH.
The remedy
DEALERS WILL REPLACE THE DEFECTIVE DRAG LINKS. OWNER/DISTRIBUTOR NOTIFICATION BEGAN AUGUST 30, 2001. OWNERS WHO TAKE THEIR VEHICLES TO AN AUTHORIZED DEALER ON AN AGREED UPON SERVICE DATE AND DO NOT RECEIVE THE FREE REMEDY WITHIN A REASONABLE TIME SHOULD CONTACT MACK AT 1-610-709-3011 OR TRW CUSTOMER SERVICE AT 1-866-280-3287.
NHTSA's own wording · initiated by MFR
Vehicles covered
| Model | Model years |
|---|---|
| Mack CH | 1999 |
| Mack CL | 1999 |
| Mack CX | 1999 |
| Mack DM6 | 1999 |
| Mack MR | 1999 |
| Mack RB6 | 1999 |
| Mack RD6 | 1999 |
Components: STEERING:LINKAGES:DRAG:LINK:CONNECTION
Model years in this recall
NHTSA complaints and the number of recall campaigns for each model year this recall covers.
| Model | Year | Complaints | Recalls |
|---|---|---|---|
| Mack CH | 1999 | 0 | 7 |
| Mack CL | 1999 | 1 | 6 |
| Mack CX | 1999 | 0 | 7 |
| Mack DM6 | 1999 | 0 | 2 |
| Mack MR | 1999 | 1 | 5 |
| Mack RB6 | 1999 | 0 | 2 |
| Mack RD6 | 1999 | 0 | 2 |
Other steering recalls in 2001
48 of the 461 recall campaigns reported to NHTSA in 2001 concerned the steering; MACK TRUCKS, INCORPORATED filed 245 campaigns in all.
| 01V389000 21 Dec 2001 | MACK TRUCKS, INCORPORATED |
| 01V140008 19 Dec 2001 | MOTOR COACH IND., INC. |
| 01V379000 13 Dec 2001 | EQUIPEMENT LABRIE LTEE |
| 01V353000 15 Nov 2001 | INTERNATIONAL TRUCK AND ENGINE |
| 01V343000 7 Nov 2001 | GLOBAL ELECTRIC MOTORCARS, LLC |
| 01V313000 4 Oct 2001 | DAIMLERCHRYSLER CORPORATION |
| 01V314000 3 Oct 2001 | SAAB CARS USA, INC. |
| 01V304000 25 Sept 2001 | PREVOST CAR, INCORPORATED |
NHTSA recalls (public domain) · all recalls of 2001